Sealed Units Direct Avaliações 

176
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very easy website to navigate and order specifically what I required, and competitively priced. Custom made units turned around in about 2 weeks with both telephone and emails to confirm despatch/deli... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Only wanted x1 small window but this wasn't a problem, excellent quality, exactly to size and quick delivery. Friendly comms from Maisie who kept me up to date with my order. Will recommend to friends... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordering online is fraught with difficulty when you don't know the company. Not with these guys. Extremely happy with to quality and the delivery. I shall be measuring up tomorrow so I can order more... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy ordering on their website, unit arrived well within the estimated delivery date. Great quality. You even get a follow up check-in from Maisie to ensure everything was good, which is a really nice... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Conserto de Vidros

Escrito pela empresa

At Sealed Units Direct, a family-run business, we are dedicated to providing high-quality IGU/DGU glazed sealed units, along with outstanding customer service. Our user-friendly website allows you to order replacement double and triple glazed units directly from the manufacturer, helping you save on costs. With the latest technology in sealed unit production, we ensure precise glass cutting to size, delivering the perfect fit for your needs, every time. Our website uses Trust Payments for a simple and secure payment solution.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

176 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(176)

163 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Units came within the delivery…

Units came within the delivery timeframe and good communication of when they would be delivered. Unfortunately one of the units was cracked but the driver reported it and received an email within the hour from Vicky apologising and ordering a replacement. Great communication from Vicky, thanks

1 de abril de 2026
Avaliação não solicitada
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Resposta da Sealed Units Direct

Thank you for your feedback!

We’re glad the delivery was timely and that our communication kept you informed. We’re sorry about the cracked unit, but pleased Vicky could resolve it quickly and arrange a replacement.

Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Great service

Great service
I’ve used this company a few times and have been very impressed with the product as well as their customer service

3 de abril de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your continued support!
We’re thrilled to hear you’ve been impressed with both our products and customer service. Your feedback means a lot to the team.
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Good old fashioned service

After placing my order for a couple of double glazed units, I had a phone call saying they were ready and confirming delivery instructions. Then a follow up email after delivery to check everything was ok. Very attentive service from Vicky, thank you.

1 de abril de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your kind review!
We’re really glad you were happy with the service and communication throughout your order. I’ll be sure to share your feedback with Vicky—she’ll truly appreciate it.
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Great service and price

Great service and price. Received within 8 working days.
Vicky kept us updated.
Thanks Vicky and all at Sealed units Direct.

2 de abril de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your kind words!
We’re pleased to hear you were happy with the service, price, and delivery time. It’s great to know Vicky kept you updated throughout.
We really appreciate your feedback and support.
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Really quick delivery

Really quick delivery, good price, measurements spot on, delivery guy very helpful and Vicky Neale helped with information and timings, very pleased.

1 de abril de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your great feedback!

We’re delighted to hear you were pleased with the quick delivery, pricing, and accurate measurements. I’ll be sure to pass your kind comments on to Vicky—she’ll really appreciate it.

Thanks again for choosing us!
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Very reliable company

Very reliable company with a great product. I recently needed to replace a shattered double glazed patio door, and the whole process was refreshingly straightforward. No need to request a quote or deal with unnecessary back-and-forth.

I’m a DIYer and always happy to take on jobs like this, although replacing a double-glazed panel was a first for me. It turned out to be far easier than I expected, and Sealed Unit Direct certainly helped make the whole process smooth and manageable.

The delivery timeframe was stated as within 10 working days, and they delivered exactly as promised. I also received a helpful call from Vicky the day before to confirm I’d be home, and the delivery itself went smoothly. Vicky checked in after delivery to ensure that everything went smoothly. Great customer service.

One thing to note is that the courier will not bring the unit indoors. If you’re ordering a large or heavy item, it’s worth having someone available to help move it safely. Overall, a very positive experience and I wouldn’t hesitate to use them again.

26 de março de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your kind review!

We’re so pleased to hear the process was smooth and that you were happy with the product and delivery. I’ll be sure to pass your feedback on to Vicky—she’ll really appreciate it.

Thanks again for choosing us, and we look forward to helping you in the future.
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

I ordered a couple of sealed units…

I ordered a couple of sealed units to replace blown ones with water inside. The ordering process was easy peasy and the units arrived in a few days. I DIY fitted them in a couple of hours and saved quite a bit.
My dealings with the company were excellent and Vicky helped me with any query I had.
I will use them again and recommend them. Good quality, excellent value for money and super customer service

26 de março de 2026
Avaliação não solicitada
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Resposta da Sealed Units Direct

Thank you for your great review! We’re glad everything went smoothly and that you’re happy with the quality and service. We’ll pass your kind words on to Vicky and appreciate your recommendation!
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Excellent service

From ordering online to delivery a 5 star service even after ordering the wrong size sealed unit, a replacement was ordered and delivered as a priority. A follow up email from Vicky both times shows outstanding customer service.

19 de março de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your kind words! We’re so glad you had a great experience, and we’ll be sure to pass your feedback on to Vicky. We really appreciate your support!
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Easy to order sealed units online

Easy to order sealed units online. Competitive price. Great service from Vicky and delivered safely ahead of expected lead time.

25 de março de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your great feedback! We're glad you found the ordering process easy and appreciated the competitive pricing. Vicky will be pleased to hear your kind words, and we're happy your order arrived safely.
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Very quick service

Very quick service. Vicky kept me informed right through the manufacturing process and delivery

25 de março de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your feedback! We're delighted to hear you appreciated the prompt service and clear communication throughout your order.
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Excellent service...

I recently ordered a number of replacement sealed units from Sealed Units Direct and I'm more than happy with the service provided.
The online ordering process is extremely straightforward although I did make an error on the measurements of one of the units which the sales dept helped me remedy over the phone.
Delivery was made within the timeframe given and a delivery date supplied. The driver was extremely efficient and phoned to inform me of his impending arrival.
A special shout out to Vicky in the sales dept who very kindly helped me address the measurement error I made on one of the units and I will definitely be using them again.

24 de março de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thanks for your great feedback! We're glad everything went smoothly and that Vicky and the team could help. We really appreciate your support and look forward to helping you again! 😊
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

One sealed unit

Thank you to Vicky and the delivery team. We ordered a sealed unit as an existing unit had blown. The order process and providing measurements was easy. Price was very reasonable and delivery was well organised.

18 de março de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your great feedback! We're so pleased to hear the ordering process was straightforward and that you were happy with the price and delivery. I’ll make sure Vicky and the delivery team see your kind words—they’ll really appreciate it! 😊
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Sealed glass unit made to order

Ordered a replacement glass panel after finding Sealed Units Direct searching Google.
Received a conformation email of my order once I submitted the order.
I was informed of progress and a delivery date & all received in under 10 working days !
Thank you to Vicky & the team for a great service !

19 de março de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thanks so much for your kind feedback! We're really glad to hear everything went smoothly and that you were happy with the service and turnaround time. I’ll be sure to pass your thanks on to Vicky and the team—they’ll really appreciate it! 😊
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Great service and very easy to deal…

Great service and very easy to deal with. Got the units in less than two weeks and quality seems to be good.
Good communications from Vicky and appreciated the call to let me know of deliver date and time (rough time).

16 de março de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your positive feedback. We’re pleased to hear you found our service efficient and easy to deal with, and that you’re happy with the quality. We appreciate your kind comments about Vicky’s communication and support.
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Excellent company

The website is very easy to use, the prices are extremely competitive. The communication about the order and the delivery was excellent. Vicky phoned to give me all the delivery information the day before the delivery, which went very smoothly. I will definitely be using them again.

18 de março de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your kind review. We’re pleased to hear you found our website easy to use, our pricing competitive, and our communication helpful. We’re especially glad Vicky ensured a smooth delivery experience.
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

I had been dealing with a separate…

I had been dealing with a separate company who have the last word of this companies name different, they cracked 4 of the 14 panels I bought from them on the delivery van. They also took almost a month to deliver.

This company was so refreshing to deal with! Super fast delivery, great quality units and carefully hand delivered.

I wish that you guys wrapped the edges of the glass with tape, that's my only comment. Please do!

Vicki was amazing to deal with, a real credit to the company.

11 de março de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your detailed feedback. We’re delighted to hear you were pleased with the quality and delivery, and that Vicki provided excellent service. We also appreciate your suggestion regarding edge protection and will take this into consideration.
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

A Good Firm to deal with

It was very helpful to talk to Vicky on the phone. She organised the order and the delivery and all went extremely well. Thank you very much.

16 de março de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

We appreciate your kind feedback. We’re pleased to hear that Vicky provided helpful assistance and that your order and delivery went smoothly.
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Vicky was so helpful and communication…

Vicky was so helpful and communication was great,highly recommend

13 de março de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your kind feedback! We're so pleased to hear Vicky was helpful and kept communication clear throughout. We really appreciate your recommendation!
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

An excellent company with an excellent service.

An excellent company with an excellent service.

Superb communication with Vicky throughout the ordering process.

Excellent product, excellent value with free delivery! What's not to like?

Would definitely recommend them.

13 de março de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for the fantastic feedback! We're delighted to hear you were happy with the service, communication from Vicky, and the value of our products. We really appreciate your recommendation!
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Superb service from Sealed units…

Superb service from Sealed units direct.Ordered double glazed units online to replace a few misted ones in my conservatory.Vicky was great keeping me up to date on what was a very quick delivery.would definitely recommend.

5 de março de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your lovely feedback! We’re glad you were happy with the quick delivery and service. Vicky will be pleased to hear your kind words. We really appreciate the recommendation!
Many Thanks
Sealed Units Direct

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