Very easy website to navigate and order specifically what I required, and competitively priced. Custom made units turned around in about 2 weeks with both telephone and emails to confirm despatch/deli... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Very easy website to navigate and order specifically what I required, and competitively priced. Custom made units turned around in about 2 weeks with both telephone and emails to confirm despatch/deli... Ver mais
A empresa respondeu
Only wanted x1 small window but this wasn't a problem, excellent quality, exactly to size and quick delivery. Friendly comms from Maisie who kept me up to date with my order. Will recommend to friends... Ver mais
A empresa respondeu
Ordering online is fraught with difficulty when you don't know the company. Not with these guys. Extremely happy with to quality and the delivery. I shall be measuring up tomorrow so I can order more... Ver mais
A empresa respondeu
Easy ordering on their website, unit arrived well within the estimated delivery date. Great quality. You even get a follow up check-in from Maisie to ensure everything was good, which is a really nice... Ver mais
A empresa respondeu
At Sealed Units Direct, a family-run business, we are dedicated to providing high-quality IGU/DGU glazed sealed units, along with outstanding customer service. Our user-friendly website allows you to order replacement double and triple glazed units directly from the manufacturer, helping you save on costs. With the latest technology in sealed unit production, we ensure precise glass cutting to size, delivering the perfect fit for your needs, every time. Our website uses Trust Payments for a simple and secure payment solution.
Thames Development, Charfleets Road, SS8 0PQ, Canvey Island, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Units came within the delivery timeframe and good communication of when they would be delivered. Unfortunately one of the units was cracked but the driver reported it and received an email within the hour from Vicky apologising and ordering a replacement. Great communication from Vicky, thanks

Resposta da Sealed Units Direct
Great service
I’ve used this company a few times and have been very impressed with the product as well as their customer service

Resposta da Sealed Units Direct
After placing my order for a couple of double glazed units, I had a phone call saying they were ready and confirming delivery instructions. Then a follow up email after delivery to check everything was ok. Very attentive service from Vicky, thank you.

Resposta da Sealed Units Direct
Great service and price. Received within 8 working days.
Vicky kept us updated.
Thanks Vicky and all at Sealed units Direct.

Resposta da Sealed Units Direct
Really quick delivery, good price, measurements spot on, delivery guy very helpful and Vicky Neale helped with information and timings, very pleased.

Resposta da Sealed Units Direct
Very reliable company with a great product. I recently needed to replace a shattered double glazed patio door, and the whole process was refreshingly straightforward. No need to request a quote or deal with unnecessary back-and-forth.
I’m a DIYer and always happy to take on jobs like this, although replacing a double-glazed panel was a first for me. It turned out to be far easier than I expected, and Sealed Unit Direct certainly helped make the whole process smooth and manageable.
The delivery timeframe was stated as within 10 working days, and they delivered exactly as promised. I also received a helpful call from Vicky the day before to confirm I’d be home, and the delivery itself went smoothly. Vicky checked in after delivery to ensure that everything went smoothly. Great customer service.
One thing to note is that the courier will not bring the unit indoors. If you’re ordering a large or heavy item, it’s worth having someone available to help move it safely. Overall, a very positive experience and I wouldn’t hesitate to use them again.

Resposta da Sealed Units Direct
I ordered a couple of sealed units to replace blown ones with water inside. The ordering process was easy peasy and the units arrived in a few days. I DIY fitted them in a couple of hours and saved quite a bit.
My dealings with the company were excellent and Vicky helped me with any query I had.
I will use them again and recommend them. Good quality, excellent value for money and super customer service

Resposta da Sealed Units Direct
From ordering online to delivery a 5 star service even after ordering the wrong size sealed unit, a replacement was ordered and delivered as a priority. A follow up email from Vicky both times shows outstanding customer service.

Resposta da Sealed Units Direct
Easy to order sealed units online. Competitive price. Great service from Vicky and delivered safely ahead of expected lead time.

Resposta da Sealed Units Direct
Very quick service. Vicky kept me informed right through the manufacturing process and delivery

Resposta da Sealed Units Direct
I recently ordered a number of replacement sealed units from Sealed Units Direct and I'm more than happy with the service provided.
The online ordering process is extremely straightforward although I did make an error on the measurements of one of the units which the sales dept helped me remedy over the phone.
Delivery was made within the timeframe given and a delivery date supplied. The driver was extremely efficient and phoned to inform me of his impending arrival.
A special shout out to Vicky in the sales dept who very kindly helped me address the measurement error I made on one of the units and I will definitely be using them again.

Resposta da Sealed Units Direct
Thank you to Vicky and the delivery team. We ordered a sealed unit as an existing unit had blown. The order process and providing measurements was easy. Price was very reasonable and delivery was well organised.

Resposta da Sealed Units Direct
Ordered a replacement glass panel after finding Sealed Units Direct searching Google.
Received a conformation email of my order once I submitted the order.
I was informed of progress and a delivery date & all received in under 10 working days !
Thank you to Vicky & the team for a great service !

Resposta da Sealed Units Direct
Great service and very easy to deal with. Got the units in less than two weeks and quality seems to be good.
Good communications from Vicky and appreciated the call to let me know of deliver date and time (rough time).

Resposta da Sealed Units Direct
The website is very easy to use, the prices are extremely competitive. The communication about the order and the delivery was excellent. Vicky phoned to give me all the delivery information the day before the delivery, which went very smoothly. I will definitely be using them again.

Resposta da Sealed Units Direct
I had been dealing with a separate company who have the last word of this companies name different, they cracked 4 of the 14 panels I bought from them on the delivery van. They also took almost a month to deliver.
This company was so refreshing to deal with! Super fast delivery, great quality units and carefully hand delivered.
I wish that you guys wrapped the edges of the glass with tape, that's my only comment. Please do!
Vicki was amazing to deal with, a real credit to the company.

Resposta da Sealed Units Direct
It was very helpful to talk to Vicky on the phone. She organised the order and the delivery and all went extremely well. Thank you very much.

Resposta da Sealed Units Direct
Vicky was so helpful and communication was great,highly recommend

Resposta da Sealed Units Direct
An excellent company with an excellent service.
Superb communication with Vicky throughout the ordering process.
Excellent product, excellent value with free delivery! What's not to like?
Would definitely recommend them.

Resposta da Sealed Units Direct
Superb service from Sealed units direct.Ordered double glazed units online to replace a few misted ones in my conservatory.Vicky was great keeping me up to date on what was a very quick delivery.would definitely recommend.

Resposta da Sealed Units Direct
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.