Security Warehouse Avaliações 

Have found Security Warehouse to be very helpful, getting in special order items, combining orders etc.
I would have no problem recommending them to others

great price great tech advice can not be beaten

Excellent Company with Excellent Service and Excellent Products

Ordered, delivered, installed, everybody happy.
Will use again. Highly recommend.

Have used SecurityWarehouse about 4 times now and had a small niggle with one of the other orders in the past but most recent order was waiting a few days then told items were out of stock and had to order a different kit my customer was not happy as I had to put job back, but I know these things can happen.

Very prompt delivery, good communication & varied products, overall fantastic experience

Very good experience. Bought from Italy without any issue.

I'm delighted to say, whenever I need security equipment and items
Security Warehouse is my first and only port of call, great service..

Good prices, never had any issues and have done 15+ orders for a fair quantity of parts.

Their sites a bit dated but who cares they have a good range at good prices.

Was sceptical after reading the reviews here and that was after I had ordered.

However ordered on Thursday and the order arrived the following Tuesday. Yes 3 of the items were out of stock but they emailed me in time meaning I had enough time to order from elsewhere. Happy to recommend. To top it off the refund was done quickly.

Do not trust advertised price..

This company advertised one price, took payment then said that the price had escalated and they had run out of stock so they cancelled the order. They did apologise, but I am left late on the order. They did refund me (they had no choice!). Note part 13 of their T&C.

I've had other products from the company which made false claims of specifications or capabilities so do your homework first before ordering and don't assume you will get the item for the advertised price.

Very slow service - took forever for the order to arrive. The customer service representative may as well be a bot with a pre-programmed response - just keeps repeating the line from the website that orders are normally dispatched within 5 days.

I normally order from Alert Electrical and would highly recommend them instead.

I purchased a faulty Texecom elite panel in Feb 2014 from this seller and could never make contact with them over a 3 week period to resolve this issue. I ended up buying another panel at full cost . No answer from tel or email and their supposed forum was closed.
Texecom eventually recompensed me after showing them the receipts and paperwork.

I recently purchased an alarm panel and all sorts of extra pieces from this company.

They were absolutely the cheapest company I could find.

Their technical support was also very helpful with a number of pre-purchase enquiries.

The order was spot on; everything that I ordered arrived undamaged and has all worked perfectly so far.

The downside is they are a bit slow, though they do state this on their website - dispatch takes up to 5 working days, and my order did take 5 days to be dispatched (placed on a Sunday, dispatched late on Friday, arrived on Monday).

The slowness is rather frustrating in this day and age, but may well be the reason they are able to keep their prices low. They say they have multiple warehouses that stock has to be combined from before the order is sent out - from what I can tell, this actually means they don't hold much stock actually in their own warehouses (their most recent published company accounts put their stock at 77,000 pounds, which is a very low figure give the large range of products they sell). Presumably most items are ordered in on demand and then shipped out, hence explaining why it can take 5 days.

I'll definitely buy from them again.

Having read the reviews I was a bit wary in placing an order, but my experience has been good. I am assuming that as they don't email you afterwards asking for reviews, the only ones who can be bothered to do it are the ones who have had trouble.
I ordered a Visonic Powermaster 33 kit & some extra detectors. All arrived on the third day after ordering as promised. I had one query on the installation of one of the items and used the ticketing system to ask a question. I received reply within 12 hours giving me the information I needed.
Overall I can't fault the service I received.

Ordered a wireless panel and associated kit on the 6th September on the basis that all orders are despatched within 5 workings says (website states this as well as most are despatched before this). A week later and still no update to my order online. I call them on the 14th to be told an item is out of stock but is expected that day. I asked for a call if it did not arrive but received no call nor an email to say it was despatched. I did get an email the next day and told it will be delivered the day after.
This happened and the items arrived well packaged BUT..
The panel that arrived was an incorrect kit plus it had been previously opened and sealed again. Not even the same panel albeit a similar code. Their website sells three kits for this panel range, I received the cheapest which comes with a different panel so I was unable to carry out the installation that I'd been waiting to do. I just called them to let them know and ask how this can be resolved and at first was told that the manufacturers have sent the wrong item. I told them that it was a packaged kit with contents labelled on the side, all of which did not correlate to my delivery note. I was then told that it would have to go to another team with no timescales whatsoever! I said this is not a return, the wrong item was despatched! Asked when the correct item would be sent, was told it would have to be processed and swapped again with no timescales. I asked for a call when someone will know what happens next and also told that they don't know when this would be.
This is not customer service of any sort. I will never use these again.

I recently purchased a complete burglar alarm kit from this company.
If you expect any sort of professional service please beware. No confirmation or acknowledgement email was ever send. No delivery updates. No phone for contact.
Sent request for a part exchange and after three emails over the last seven days, not even a reply. Do not be tempted by their pricing.
You will regret it

Having read some of the reviews I was a little unsure about Security Warehouse, but as their prices seemed so good, I placed my order. I have to say they offered good communication with what state my order was in, and stuck to their 1-5 day delivery. Their courier gave me a 1 hour timed delivery, which meant I didn't have to stay in all day.

I was quite impressed with them, so thought I should say.

i place an order on 03dec2014. the support given by ticket system is very awful, with late replies. i spent a lot of time trying to contact the sales service but i get answer after days.
i have paid the whole sum for the order, then, surprisingly, i noticed some products disappeared from the list order, even if i paid the whole amount (included "missing" articles).
i opened tickets but get no satisfactory reply yet, they said me missing articles never been in order, even if i paid for them, and they can't amend the order and i have to put new(??) order..and the sum i paid???
Hope they solve this SOON, and not after days for late reply, because i need goods within a few days.
Since now i do not recommend this site.


EDIT:
finally all fine..i got the items ordered.

The staff were extremely helpful, order was dispatched and delivered on time. Excellent service.