We had a lovely holiday on the Lake Garda, Venice and Verona tour. Our drivers Marco and Harley were amazing, very helpful and friendly throughout the whole tour. The itinerary was well planned and e... Ver mais
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Just returned from a three day London Abba Voyage tour with Shearings - absolutely fabulous! Thank you to Gavin (our driver) who went above & beyond to make sure we had a fantastic time. Thank you al... Ver mais
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Positives - our driver was wonderful and kept all of us safe The day we met Lucy Worsley was surreal and a dream come true The staff at Oxford belfry were the hardest working nicest peopl... Ver mais
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My mum and I have just returned from a shearings holiday to the Abba voyage experience. And i was so impressed by our coach driver Gavin with Pats coaches. He was funny and attentive and nothing was t... Ver mais
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Detalhes da empresa
Sobre Shearings Holidays
Escrito pela empresa
Shearings offers an amazing choice of fully escorted coach holidays to incredible destinations across the UK and Europe. From the moment you step on board, you can sit back, relax and let us take care of everything. With convenient local joining points – over 500 across the UK – plus hand-picked accommodation and exciting excursions included on every tour, we make holidays hassle-free and full of fun from start to finish.
We’ve got something for everyone, with thousands of coach holidays to choose from. Whether you fancy a 3-day Mini-Break or a longer 16-day grand adventure, you’ll find it! Our holidays cover everything from scenic rail journeys and relaxing river cruises to flower and garden tours, festive escapes, luxury Signature breaks and so much more – all designed to suit a wide range of tastes and budgets.
If you prefer to make your own way, we’ve got that covered too! Our range includes over 30 flexible self-drive breaks, featuring comfortable stays in some of the UK’s most beautiful locations.
And when it comes to peace of mind, you’re in safe hands. Every penny you pay is fully protected in a 100% secure Trust Account until after you return, so you can book with complete confidence.
Shearings
Escrito pela empresa
- Blink and you'll miss it!
- Sit back and relax knowing you'll have nothing more to pay until a few weeks before you travel with this limited-time offer.
Informações de contato
Sunway House, Canklow Meadows, S60 2XR, Rotherham, Reino Unido
- 01709 249686
- customer.services@shearings.com
- www.shearings.com
4,4
Excelente
14 mil avaliações
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First coach holiday
First coach holiday we have ever booked.
Had a couple of questions to ask before booking and these were answered by a cheerful and helpful member of staff.
Simple process to book on line.
2 de outubro de 2026
Resposta da Shearings Holidays
Dear Mrs Taylor,
Thank you for your wonderful 5-star review! We're delighted to hear that booking your first coach holiday with Shearings was such a positive experience.
It's lovely to know that our team member was cheerful and helpful when answering your questions and that you found the online booking process simple and straightforward.
We really appreciate you choosing Shearings for your first coach holiday and look forward to helping you create many happy holiday memories. We hope you have a fantastic trip!
Warm regards,
Customer Relations (SB)
Scottish Highlands tour…
We went on the Scottish Highlands tour - 5 hotels in 8 days. The organisation was good apart from when we retuned to the Leeds terminus to get on the correct coach for our home destination and everyone suddenly found that the coaches had all moved over to the far side of the car park which nobody had been expecting, we all had been given various different departure times for the same destination and no-one seemed to really know what was happening. Everyone was really tired after a long day travelling so clear instructions would have been appreciated.
The holiday in general was really good. We had an excellent driver and felt very safe. Not sure of his correct name as he was Polish and said everyone calls him Magic. Scenery was spectacular and the driver did his best to allow for us taking photos.
The downside was that out of the 5 hotels only 3 were decent, the other 2 were very poor and unfortunately these were 2 that we spent 2 nights in. Think Shearings should visit the hotels they use and ensure that they are all of a good standard In the Craiglynne our ensuite bathroom basin had the cold tap hanging off so that when you tried to turn it off it just spun round and the water poured all over the floor. The hot water was burning so you had to use some cold. Also it was a wooden sliding door from the bedroom into the bathroom and it kept sticking and was difficult to open quietly in the night. We tried leaving the door open but there was a window high up over the basin which constantly had a light on in it so this shone all night into the bedroom if the bathroom door wasn't shut. It was this hotel that you expected to be lovely as the front gardens were beautiful but as one guest said its a sham - as soon as you get behind reception its a totally different story. In another, the Pentland, a window in the bedroom looked like a tin of paint had been thrown all over it. It was disgusting.
Staff in all hotels were polite and did their best and the food and service in all but the Pentland was quite good and in the Arrochar was excellent.
25 de setembro de 2026
Avaliação não solicitada
Resposta da Shearings Holidays
Dear J Booth,
Thank you for taking the time to share such detailed feedback on your Scottish Highlands tour. We're pleased to hear that you enjoyed the spectacular scenery, found the overall organisation good and felt safe and well looked after by your driver, Magic. We'll be sure to pass on your kind comments about his driving and his efforts to help you enjoy the views and take photographs.
However, we're very sorry that aspects of the hotel accommodation fell short of expectations. We appreciate how disappointing it must have been to encounter maintenance issues at the Craiglynne, particularly with the bathroom tap, hot water and sliding door, as well as the concerns you raised about the bedroom window at the Pentland. We understand that these issues can significantly affect your comfort and enjoyment, especially when staying for multiple nights.
It's encouraging to hear that the hotel staff were polite and that you enjoyed the food and service at most of the hotels, particularly the Arrochar. Nevertheless, we recognise your concerns about the varying standards of accommodation and your suggestion that the hotels should be reviewed more thoroughly.
We're also sorry for the confusion at the Leeds terminus on your return journey. After a long day of travelling, clear instructions and consistent departure information are essential, and we apologise that this was not your experience.
Your feedback will be shared with the relevant teams for review, particularly regarding hotel standards, maintenance and the arrangements at Leeds. Thank you for bringing these matters to our attention.
We're glad that you enjoyed much of your Scottish Highlands holiday, and we hope to have the opportunity to provide you with a more consistently positive experience on a future Shearings tour.
Warm regards,
Customer Relations (SB)
Scarborough and Whitby plus excersion…
Scarborough and Whitby plus excersion to Steam Railway across the moors. (Didn't see much of the moors, and no steam train)
To start the journey had three changes of transport. The first was on an old coach, probably used for school runs, because of the filth that was left. Not the luxury coach we were expecting, cramped, toilet was disgusting. Driver made the journey feel a little better. Journey home took twelve hours, half an hour from our drop off, we were taken on a two hour detour to drop others off, in a cramped taxi. We made the most of our time away, but food laid on by the, not very nice hotel, was on par with school meals. When we opened our cases at home. Everything was soaked and gifts and medication were spoiled. We will not be booking again.
5 de outubro de 2026
Avaliação não solicitada
Resposta da Shearings Holidays
Dear Tina,
Thank you for taking the time to share your feedback. We're very sorry to hear that your trip to Scarborough and Whitby fell so far short of your expectations.
We apologise for the issues you experienced with the transport arrangements, including the multiple vehicle changes, the condition and cleanliness of the initial coach, and the lack of comfort during your journeys. We also understand your disappointment that the excursion did not include the steam train experience you were expecting and that you had limited opportunity to enjoy the moors.
We're particularly concerned to hear about the lengthy journey home and the condition of your belongings when you arrived home, especially given the damage to your gifts and medication. We're also sorry that the hotel's food and overall experience did not meet the standard you expected.
Although we're pleased that your driver helped make part of the journey more enjoyable, we recognise that this does not make up for the many difficulties you encountered. Your comments are important to us, and we would welcome the opportunity to look into these concerns in more detail.
Please contact our Customer Relations team directly so we can discuss your experience and the issues you have raised.
We're sorry that this holiday has left you feeling disappointed and reluctant to travel with us again.
Warm regards,
Customer services (SB)
Great help from David and Rebecca
Great help from David and Rebecca
Excellent service.
Thanks
Bri
10 de outubro de 2026
Resposta da Shearings Holidays
Dear Brian,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)
Whitby and north Yorkshire moors
From start to end what a lovely weekend ,driver Mark was lovely and all went smoothly
2 de outubro de 2026
Avaliação não solicitada
Resposta da Shearings Holidays
Dear Gillian,
Thank you for your lovely five-star review. We're delighted to hear that you had such an enjoyable weekend from start to finish and that everything went smoothly.
We'll be sure to pass on your kind comments to Mark, who will be pleased to know that you appreciated his friendly service.
Thank you for choosing Shearings. We hope to welcome you on board again soon for another wonderful getaway.
Warm regards,
Customer Relations (SB)
Wonderful!
We took the trip to Lake Garda and were so glad to have Graziella and Chris. What a great pair, friendly, funny and made the whole trip seem effortless. They clearly get on very well and enjoy their jobs.
Very well planned and executed the whole trip was incredible. Some more time in Verona would have been nice as it felt cut short, but that was the only negative.
The hotel was clearly a favourite and was clean, comfortable, great hosts and food.
From booking to getting back home, it was all very smooth. All in all a wonderful trip!
26 de setembro de 2026
Avaliação não solicitada
Resposta da Shearings Holidays
Dear Anya,
Thank you for your wonderful five-star review of your Lake Garda holiday. We're delighted to hear that you had such an incredible trip and that everything ran smoothly from booking right through to returning home.
Your kind comments about Graziella and Chris are greatly appreciated. It's lovely to hear how their friendly, fun approach and teamwork helped make your holiday so enjoyable. We'll be sure to pass on your feedback to them.
We're also pleased that you enjoyed the hotel, particularly the cleanliness, comfort, welcoming hosts and food. Thank you for your suggestion about allowing more time in Verona. We understand how much you'd have liked to explore further, and we'll share your feedback with the relevant team for consideration.
Thank you for choosing Shearings. We're so pleased that you had such a wonderful holiday and hope to welcome you on another tour with us soon.
Warm regards,
Customer Relations (SB)
Trip to Malgrat de Mar on express…
Trip to Malgrat de Mar on express coach.
Couldn’t fault the drivers and the hotel, HOWEVER the coach was nowhere near fit for a 28-30 hour drive to Spain. There was no leg room (more legroom on a megabus) and the seats that did recline (as many were broken) weren’t able to as it then crushed the person behind.
A lot of people on the coach complained of leg pain and a few didn’t make the journey back and got flights instead at more expense.
PLEASE PLEASE PLEASE look at getting Proper sleeper coaches on this kind of route and allowing people the comfort they’re paying for. Even if 2 seats were took out on each side of the coach it would allow for more leg room and you wouldn’t be losing much money per company. We also spoke to people on our feeder coach on the way back (which had a lot more leg room than the one we were on for MUCH longer. They’d travelled to Poland on a 38 hour trip and said the exact same, no leg room and would never do it again.
You’re losing customers by trying to save a bit of money. Get better coaches and people will be willing to pay the prices. 1 star to get your attention. Thank you
26 de setembro de 2026
Avaliação não solicitada
Resposta da Shearings Holidays
Dear Joanna,
Thank you for taking the time to share your feedback. We're pleased to hear that you were happy with our drivers and hotel, but we're very sorry that the coach comfort fell so far short of your expectations on such a long journey.
We understand how important adequate legroom and comfortable, functioning reclining seats are, particularly when travelling for 28–30 hours. We're sorry that this affected your comfort and that you experienced such a disappointing journey.
Your comments regarding the seating arrangements, the condition of the seats and the suggestion of sleeper coaches are appreciated. We recognise that comfort is a significant part of the overall holiday experience, and your feedback is valuable in highlighting where improvements are needed. We will ensure your concerns are passed on to the relevant team for consideration.
Thank you again for bringing this to our attention. We're sorry that this aspect of your holiday let you down, and we appreciate you taking the time to explain your experience.
Warm regards,
Customer Relations (SB)
Made easy to book
2 de outubro de 2026
Resposta da Shearings Holidays
Dear Jules,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
We enjoyed the hole experience
We enjoyed the hole experience
It was a long journey to Scotland
We were looked after all the way
2 de outubro de 2026
Resposta da Shearings Holidays
Dear Richard,
Thank you for your lovely 5-star review! We're delighted to hear that you enjoyed the whole experience, despite the long journey to Scotland. It's wonderful to know that you felt well looked after throughout your trip.
Thank you for choosing Shearings. We hope to welcome you on another enjoyable holiday with us soon!
Warm regards,
Customer Relations (SB)
Overall experience was good
Whilst the overall experience was good it was let down by the lengthy travel time and the need for 3 different vehicles; the first minibus so very uncomfortable. It should be made clear at the outset as our pickup was not clear and I had assumed we would be catching the tour coach at point of pick up not 3 different vehicles with a lot of waiting around. Our main driver/guide was brilliant, very caring, knowledgeable and safe driver. The coach was extremely comfortable. The chosen hotel was sadly not up to par especially for those of us who had mobility issues - far too many steps. Some staff need to go on retraining and I really hope that I can share this in more detail with the company.
28 de setembro de 2026
Avaliação não solicitada
Resposta da Shearings Holidays
Dear Irene,
Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed the overall experience and that your driver and guide made such a positive impression with their care, knowledge and safe driving. It's also lovely to hear that you found the main coach extremely comfortable.
However, we're sorry that the journey was let down by the lengthy travel time, multiple vehicle changes and the discomfort of the initial minibus. We appreciate how frustrating this must have been, particularly with the waiting around and the lack of clarity regarding your pick-up arrangements. We understand that this information should be made clear from the outset, and we're sorry that your expectations were not met.
We're also concerned to hear about the hotel's accessibility issues, especially the number of steps for guests with mobility difficulties, as well as your comments regarding some members of staff. Your feedback is important to us, and we'd welcome the opportunity to hear more about your experience so that your concerns can be looked into properly.
Please do get in touch with our Customer Relations team, who will be happy to discuss this with you in more detail.
Thank you again for your honest feedback. We hope to have the opportunity to provide you with a smoother and more enjoyable experience on a future holiday.
Warm regards,
Customer Relations (SB)
Resposta da Shearings Holidays
Dear Terry,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)
Italian and French Riviera Drinks…
Italian and French Riviera Drinks Included
The Coach crew were both generally excellent, They could be a little rigid in the planning of the day trips and some extra knowledge about the places we visited would be good.
The Coach was always clean, including the toilet. The seat in front of me had issues with not staying in the upright position much to my annoyance and the lady in front of me.
The 2 transient hotels were basic but comfortable. The IBIS restaurant we particularly good.
The Hotel Bergamo was very disappointing for most of the guests. The communal area seemed not to have much of a cleaning regime. Our bathroom was cramped and dated, trapped my fingers in the bathroom door and the sink it was so tight to open. Had I been bigger than I am I would not have got into the bathroom. Terrible one ply toilet paper!
The daily room maintenance was excellent. The staff were generally surly, although when asked for something they provided very quickly. Breakfast was very ordinary even by European standards.
The hotel is NOT up to Shearing standards.
The excrusions need more thought, reversing Cannes with Grasse would let people have a restaurant meal before things close for the afternoon.
San Remo was not worth the money paid for the extra excursion due to the fact that the Basilica closed 20 mins after we arrived so just about the whole coach missed seeing the inside. The drivers were not aware of this fact.
When we got to Menton, the coach parked at the opposite end of the town to the old quarter where everyone wants to go. By the time most ( in there 70,s) walked to the old town we had to walk back to the coach and not see what we were there for. The coach then drove through Mentone and past the old town revealing places where coaches were parked, so could have parked there instedd, allowing us to see the old town. The drivers were also not aware that the Basilica closed early so no one could see it.
A trip we were really looking forward to was disapointing, far below Shearings standards compared to Lake Garda and Portugal trips.
4 de outubro de 2026
Avaliação não solicitada
Resposta da Shearings Holidays
Dear Stu,
Thank you for taking the time to share such detailed feedback on your Italian and French Riviera Drinks Included tour. We're pleased to hear that you found the coach crew generally excellent, the coach clean and the daily room maintenance at your hotel very good. It's also encouraging to hear that you enjoyed the IBIS restaurant and found the two overnight hotels comfortable.
However, we're very sorry that several aspects of your holiday fell short of expectations. We appreciate your comments regarding the faulty reclining seat, the standard of accommodation at Hotel Bergamo and the issues you experienced with the bathroom. We're sorry, too, to hear about the disappointment with the hotel's communal areas, breakfast and staff service. Your comments about the hotel's overall standards are taken seriously.
We also understand your frustration with the planning of the excursions, particularly the missed opportunity to visit the Basilica in San Remo and the parking arrangements in Menton, which limited your time to explore the places you had been looking forward to seeing. We appreciate your suggestions regarding the itinerary and recognise how important suitable timings, convenient drop-off points and knowledgeable guidance are to making the most of each destination.
Your feedback will be shared with the relevant teams for review, including the concerns raised about the hotel and the organisation of the excursions. We're sorry that this holiday did not live up to the standard you experienced on your previous trips to Lake Garda and Portugal.
Thank you again for your honest and constructive comments. We value your feedback and hope to have the opportunity to restore your confidence in Shearings on a future holiday.
Warm regards,
Customer Relations (SB)
Trips and driver were great Highland…
Trips and driver were great Highland hotel was pretty awful
30 de junho de 2026
Resposta da Shearings Holidays
Dear Steven,
Thank you for sharing your feedback. We're pleased to hear that you enjoyed the trips and were happy with your driver.
However, we're sorry to hear that the Highland hotel was so disappointing. We want our customers to enjoy every aspect of their holiday, and we're sorry that the accommodation fell short of your expectations.
We appreciate you bringing this to our attention, and your comments will be shared with the relevant team for review.
Thank you for travelling with Shearings. We hope to have the opportunity to welcome you on another holiday and provide you with a better overall experience.
Warm regards,
Customer Relations (SB)
We thought the holiday was good value…
We thought the holiday was good value for money, experienced places we've never been before. The Representatives Chris and Graziella were fabulous! brilliant drivers and had a special repour with each other.
The only bugbears I had were: there were no tea making facilities in the Italian hotel and the French stop over hotel were very unorganised regarding dinner when we got there despite them knowing we were arriving!
26 de setembro de 2026
Avaliação não solicitada
Resposta da Shearings Holidays
Dear Linda,
Thank you for your lovely five-star review!
We’re delighted to hear that you felt your holiday was good value for money and that you enjoyed discovering new places. It’s wonderful to hear your kind words about Chris and Graziella, and that their excellent driving and great rapport helped make your holiday so enjoyable. We’ll be sure to pass your feedback on to them.
I’m sorry, however, to hear that the lack of tea-making facilities at the Italian hotel and the disorganisation surrounding dinner at the French overnight stop caused some disappointment. Thank you for bringing these points to our attention, as your feedback is valuable in helping us improve our customers’ experiences.
Thank you again for taking the time to share your thoughts. We hope to welcome you on another holiday with us soon!
Warm regards,
Customer Relations (SB)
We enjoyed our holiday
We enjoyed our holiday to the Isle of Man. The driver was very helpful and the hotel was very comfortable. The meals were great. The reason we didn't give 5 stars is that the process of getting to the actual coach for our holiday takes too long. I don't know what can be done about this but it spoiled the whole holiday experience somewhat.
28 de setembro de 2026
Avaliação não solicitada
Resposta da Shearings Holidays
Dear Graham,
Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed your holiday to the Isle of Man, particularly the helpful service from your driver, the comfort of the hotel and the lovely meals.
However, we’re sorry that the transfer arrangements and the time taken to reach your holiday coach affected your overall experience. We understand how important it is for your holiday to get off to a smooth and relaxing start, and we appreciate you bringing this to our attention. Your comments are valuable and will be shared with the relevant team as we continue to review our arrangements.
Thank you for travelling with Leger, and we hope to have the opportunity to provide you with an even better experience on a future holiday.
Warm regards,
Customer Relations (SB)
Chris and Graziella were great hosts
Chris and Graziella were great hosts. Excellent drivers knowledgeable guides and gave great customer service. They made a good holiday great
26 de setembro de 2026
Avaliação não solicitada
Resposta da Shearings Holidays
Dear Jane,
Thank you for your lovely feedback! We’re delighted to hear that Chris and Graziella helped make your holiday such an enjoyable experience.
It’s wonderful to know that their excellent driving, knowledge and outstanding customer service made such a positive impression and turned a good holiday into a great one. We’ll be sure to pass your kind comments on to them.
Thank you for travelling with Leger. We hope to welcome you on another holiday with us soon!
Warm regards,
Customer Relations (SB)
Resposta da Shearings Holidays
Dear Stephen,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Superb service during booking phase and…
Superb service during booking phase and then later when asking questions regarding certain aspects.
So friendly and helpful. Would most definitely recommend.
7 de outubro de 2026
Resposta da Shearings Holidays
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
The tour was fine,especially the Eden…
The tour was fine,especially the Eden project. The main problem for me was the intractable attitude of the hotel manager breakfast 07.00 even though we didn't leave the hotel until 10 am most days. It was like being in a boot camp. Dinner at 07.30. Having to select your choice the day before. No complaints about the staff. Or driver. Hotel very tired and needed a lot of tlc.
28 de setembro de 2026
Avaliação não solicitada
Resposta da Shearings Holidays
Dear Maureen,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you enjoyed the tour, particularly your visit to the Eden Project, and that you were happy with the service provided by the hotel staff and our coach driver.
However, we’re sorry to hear that the hotel’s strict meal times and arrangements affected your overall experience. We understand how restrictive this must have felt, especially when you had several hours before departing for the day. We also appreciate your comments regarding the condition of the hotel and the improvements you feel are needed.
Your feedback is important to us, and we’re grateful that you’ve taken the time to highlight both the positives and the areas where your experience could have been better.
Thank you again for your comments.
Warm regards,
Customer Relations (SB)
Shearings Customer Service email address
Shearings do not check emails that go to the Customer Services email address. This is appalling when people take the trouble to write to them.
10 de agosto de 2026
Resposta da Shearings Holidays
Dear Carol,
Thank you for taking the time to share your concerns with us.
We’re sorry to hear that you’ve been disappointed with your experience and understand how frustrating it must be to feel that your emails have gone unanswered, especially when you’ve taken the time to contact us.
We appreciate you bringing this to our attention and are sorry for the frustration this has caused.
Warm regards,
Customer Relations (SB)
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