Just returned from a three day London Abba Voyage tour with Shearings - absolutely fabulous! Thank you to Gavin (our driver) who went above & beyond to make sure we had a fantastic time. Thank you al... Ver mais
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Positives - our driver was wonderful and kept all of us safe The day we met Lucy Worsley was surreal and a dream come true The staff at Oxford belfry were the hardest working nicest peopl... Ver mais
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We had a lovely holiday on the Lake Garda, Venice and Verona tour. Our drivers Marco and Harley were amazing, very helpful and friendly throughout the whole tour. The itinerary was well planned and e... Ver mais
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My mum and I have just returned from a shearings holiday to the Abba voyage experience. And i was so impressed by our coach driver Gavin with Pats coaches. He was funny and attentive and nothing was t... Ver mais
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Detalhes da empresa
Sobre Shearings Holidays
Escrito pela empresa
Shearings offers an amazing choice of fully escorted coach holidays to incredible destinations across the UK and Europe. From the moment you step on board, you can sit back, relax and let us take care of everything. With convenient local joining points – over 500 across the UK – plus hand-picked accommodation and exciting excursions included on every tour, we make holidays hassle-free and full of fun from start to finish.
We’ve got something for everyone, with thousands of coach holidays to choose from. Whether you fancy a 3-day Mini-Break or a longer 16-day grand adventure, you’ll find it! Our holidays cover everything from scenic rail journeys and relaxing river cruises to flower and garden tours, festive escapes, luxury Signature breaks and so much more – all designed to suit a wide range of tastes and budgets.
If you prefer to make your own way, we’ve got that covered too! Our range includes over 30 flexible self-drive breaks, featuring comfortable stays in some of the UK’s most beautiful locations.
And when it comes to peace of mind, you’re in safe hands. Every penny you pay is fully protected in a 100% secure Trust Account until after you return, so you can book with complete confidence.
Shearings
Escrito pela empresa
- Blink and you'll miss it!
- Sit back and relax knowing you'll have nothing more to pay until a few weeks before you travel with this limited-time offer.
Informações de contato
Sunway House, Canklow Meadows, S60 2XR, Rotherham, Reino Unido
- 01709 249686
- customer.services@shearings.com
- www.shearings.com
4,4
Excelente
14 mil avaliações
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Helpful and efficient and because we…
Helpful and efficient and because we had booked before the process was much easier since the data had been saved.Brilliant
28 de setembro de 2026
Resposta da Shearings Holidays
Dear Jane,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Very easy booking experience
Very easy booking experience….easily understood…..particularly with regard to our requirements….brilliant.
8 de outubro de 2026
Resposta da Shearings Holidays
Dear Mr& Mrs Hamnett,
We're delighted to hear that you found the online booking process easy. We appreciate you taking the time to share your experience and look forward to welcoming you on your holiday.
Warm regards,
Customer Relations SB
No problem in booking holiday I thought…
No problem in booking holiday I thought , but apparently booked myself in twice , company phoned and said it was a common problem as to how booking reads , all sorted now .
30 de setembro de 2026
Resposta da Shearings Holidays
Dear Norma,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Very good holiday
Very good holiday, drivers Marco and Harley very helpful and everything was so well organised from start to finish.
21 de setembro de 2026
Avaliação não solicitada
Resposta da Shearings Holidays
Dear Carole,
Thank you for taking the time to share your feedback.
It’s lovely to hear that you had a very good holiday and that you found Marco and Harley to be so helpful. We’re also pleased to know that everything was so well organised from start to finish, helping to make your holiday an enjoyable and relaxing experience.
We’ll be sure to pass your kind comments on to Marco and Harley.
Warm regards,
Customer Relations (SB)
The customer service people were so…
The customer service people were so helpful polite and considerate
9 de setembro de 2026
Resposta da Shearings Holidays
Dear Dave,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)
Couch journey was to long5hrs,…,it’s…
Couch journey was to long5hrs,…,it’s only 1and half hrs by car ,would never go again😡
28 de setembro de 2026
Avaliação não solicitada
Resposta da Shearings Holidays
Dear Adele,
Thank you for taking the time to share your feedback. I’m sorry to hear that your holiday did not fully meet your expectations.
We’re particularly sorry to hear about the lengthy waits at the coach interchange on both your outward and return journeys. We understand how frustrating this must have been and appreciate you bringing it to our attention.
We truly value your comments and will ensure your feedback is shared with the relevant team for consideration.
We hope to have the opportunity to welcome you back on a future tour that exceeds your expectations.
Warm regards,
Customer Relations (SB)
The great thing was the food was nice
The great thing was the food was nice.
However the bad thing's followed,
The lift was out of action, the light above the sink in the bathroom was out of action, had big problems gaining access to the window, and the fan in the room,as you needed to climb up over the bed to reach them, which I couldn't do, because of my arthritis, and the shower was leaking..
So after over going with Shearings over around 6 holidays, sorry to say, this one was the worst one.
The bed was a double/king-size one.
It was positioned fully flush within the full area of the room, so as not being able to get around to outside of the bed to get to the window, or the fan
The fan was positioned right up to the ceiling, which I couldn't reach.
21 de setembro de 2026
Avaliação não solicitada
Resposta da Shearings Holidays
Dear Malcolm,
Thank you for taking the time to share your feedback. I’m very sorry to hear that this holiday fell so far short of your expectations, particularly after enjoying around six holidays with Shearings.
It’s good to hear that you enjoyed the food, but we’re sorry for the number of issues you experienced with your room. The lift being out of action, the bathroom light not working and the leaking shower must have been frustrating. We’re especially concerned to hear about the difficulty accessing the window and fan, particularly as you were unable to reach them due to your arthritis.
We fully understand how disappointing it must have been to encounter these issues throughout your stay, and we appreciate you bringing them to our attention. Your feedback will be shared with the relevant team for review.
We’re truly sorry that this was your least enjoyable Shearings holiday, and we hope we can have the opportunity to restore your confidence in us on a future trip.
Warm regards,
Customer Relations (SB)
Booking was straightforward
Booking was straightforward, the £1.00 deposit reassuring and whoever I spoke to on the phone with queries was always polite and helpful. However, I would have preferred to get the final travel details a lot earlier ( eg for booking a taxi) and also a paper copy as we don't have a printer.
It was good not to have to worry about travel arrangements or the driving. Our driver was excellent with a very good knowledge of the Isle of Man having visited it on behalf of the company many times. Parking the coach on the ferry took a lot of skill. He was very knowledgeable about the island and we found it a fascinating place
However travelling down to Leeds and then having to travel back up to Heysham to catch the ferry made the day very long. Similarly for the return journey. Also as we arrived back at the Leeds service station early it meant we had to wait over an hour for our connecting coach. Thankfully it wasn't raining as our luggage was waiting outside.
The hotel was disappointing, though well located in Ramsey and comfortable enough, it was characterless and the evening meals were mediocre. The staff, though, were good.
We're currently in two minds as to whether we'll book another coach holiday.
28 de setembro de 2026
Avaliação não solicitada
Resposta da Shearings Holidays
Dear K Stenhouse,
Thank you for taking the time to share such detailed feedback following your Isle of Man holiday. We’re pleased to hear that the booking process was straightforward, that our team were polite and helpful when you had queries, and that you enjoyed the convenience of not having to worry about driving and travel arrangements.
It’s especially lovely to hear such positive comments about your driver. His knowledge of the Isle of Man, experience with the ferry and skill in handling the coach clearly helped make your visit enjoyable, and we’ll be sure to pass your praise on to him. We’re also glad you found the island fascinating.
We’re sorry, however, that the travel arrangements made for such a long day, particularly the journeys via Leeds and Heysham, and that you experienced a lengthy wait for your connecting coach on the return. We also appreciate your comments regarding receiving the final travel details earlier and having the option of receiving a paper copy, particularly if you don’t have access to a printer.
We’re disappointed to hear that the hotel did not fully meet your expectations. While we’re pleased you found it comfortable, well located and that the staff were good, we’re sorry that you found the hotel lacking character and the evening meals disappointing.
We truly value your honest feedback and will share your comments with the relevant teams. We’re sorry to hear that you’re currently unsure about booking another coach holiday, and we hope we’ll have the opportunity to restore your confidence in Shearings in the future.
Warm regards,
Customer Relations SB
Excellent holiday from start to finish
21 de setembro de 2026
Resposta da Shearings Holidays
Dear Denise,
Thank you for taking the time to share your feedback.
Its lovely to hear you had a lovely holiday from start to finish.
Warm regards
Customer Relations (SB)
Easy next to book everything explained an
Easy to book everything explained and understood. Our third year holidaying with Shearings
7 de outubro de 2026
Resposta da Shearings Holidays
Dear Doreen,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Dear Shearings Holidays Customer…
Dear Shearings Holidays Customer Service Team,
We have recently returned from a coach holiday with Shearings to KRK Island Croatia and we wanted to take the time to write and express our sincere appreciation for what was an extremely enjoyable and memorable experience.
In particular, we would like to recognise Marco and Harley, our two drivers, whose professionalism, courtesy, patience, and genuine care for their passengers stood out throughout the entire trip.
Both Marco and Harley were exceptional ambassadors for Shearings. They conducted themselves at all times in a friendly, professional, and courteous manner and went out of their way to make sure that passengers were comfortable, informed, and looked after.
Driving a coach full of passengers is a considerable responsibility, and both drivers demonstrated that they understood this. Their driving was calm, safe, and professional, giving passengers confidence and allowing everyone to relax and enjoy the journey. They also showed great consideration when dealing with passengers, whether helping with luggage, answering questions, or simply taking the time to make sure everyone was okay.
What particularly impressed us was their attitude. They were approachable, polite, and respectful to everyone. Nothing seemed to be too much trouble, and they maintained their professionalism even when dealing with the inevitable pressures that can come with a busy coach holiday.
Marco and Harley are, in our opinion, a credit to Shearings Holidays. They demonstrated exactly the sort of standards we would expect from drivers representing a well-established holiday company. Their professionalism and customer care should, quite honestly, be regarded as a benchmark for all Shearings drivers to follow.
A coach driver is often one of the first and last members of the holiday company that passengers encounter, and their attitude can have a huge impact on the overall holiday experience. Marco and Harley understood this perfectly. They didn't simply drive the coach from one destination to another; they contributed to making the whole holiday a pleasant experience for the passengers.
We would therefore ask Shearings management to ensure that Marco and Harley receive the recognition they deserve. Staff who demonstrate this level of commitment, professionalism, courtesy, and care should be valued and acknowledged.
After experiencing their excellent service, we would have absolutely no hesitation in travelling with Shearings again, particularly knowing that drivers such as Marco and Harley represent the company.
Well done, Marco and Harley, and thank you both for helping to make our holiday such an enjoyable one.
You are a credit to yourselves and to Shearings Holidays, and we sincerely hope the company recognises what an asset you are.
Kind regards,
George & Sheila Davies
21 de setembro de 2026
Avaliação não solicitada
Resposta da Shearings Holidays
Dear George and Sheila,
Thank you so much for taking the time to share such a wonderful and heartfelt 5-star review following your holiday to Krk Island, Croatia.
We’re absolutely delighted to hear how much you enjoyed your holiday and, in particular, to read such exceptional praise for Marco and Harley. Your comments about their professionalism, patience, courtesy and genuine care for passengers are truly appreciated. It’s clear that they went above and beyond to ensure everyone felt comfortable, safe and well looked after throughout the journey.
We couldn’t agree more that our drivers play such an important role in the overall holiday experience, and it’s wonderful to hear that Marco and Harley made such a positive impression. We will absolutely make sure your kind words and request for recognition are passed on to them and the relevant management team.
Thank you again for your generous feedback and for choosing Shearings. It’s fantastic to know that you would have no hesitation in travelling with us again, and we look forward to welcoming you both on another Shearings adventure.
Warm regards,
Customer Relations SB
The agent returned my call as promised…
The agent returned my call as promised and confirmed our booking and placed on the coach
30 de setembro de 2026
Resposta da Shearings Holidays
Dear Mrs Cook,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Friendly and precise service.all the…
Friendly and precise service.all the details clearly explained.great job.
7 de outubro de 2026
Resposta da Shearings Holidays
Dear David,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)
Generally an excellent holiday
Generally an excellent holiday. The driver ‘Magic’ was brilliant. He was very friendly, helpful, professional & an excellent driver. ‘Magic’ is a credit to your Company.
Our rooms in a couple of the hotels were not to the standard that we were expecting, but the food was pretty good at all of them.
The scenery was spectacular & the route of the tour met our expectations.
25 de setembro de 2026
Avaliação não solicitada
Resposta da Shearings Holidays
Dear Paul,
Thank you so much for your wonderful 5-star review. We’re delighted to hear that you had an excellent holiday and that the spectacular scenery and tour route met your expectations.
It’s fantastic to hear such lovely comments about Magic. His friendliness, professionalism, helpfulness and excellent driving clearly made a real difference to your experience. We’ll be sure to pass your kind words on to him – we’re sure he’ll be delighted to know you feel he is a real credit to Shearings.
We’re sorry that a couple of the hotel rooms didn’t meet the standard you were expecting, although we’re pleased to hear you enjoyed the food throughout your stay.
Thank you again for your feedback, and we hope to welcome you on another Shearings holiday soon.
Warm regards,
Customer Relations
Easy to change holiday as the original…
Easy to change holiday as the original was cancelled. The lady I dealt with was extremely helpful
30 de setembro de 2026
Resposta da Shearings Holidays
Dear Simba,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
A lovely trip
Apart from delay due to severe traffic affecting our departure on the feeder coach at South Mimms, our journeys went smoothly and our main coach driver was pleasant and helpful. The Warners Littlecote was a lovely place to stay. Would certainly consider a Shearings holiday again, either at one of the Warners resorts or on an actual Shearings holiday to a hotel
28 de setembro de 2026
Avaliação não solicitada
Resposta da Shearings Holidays
Dear Valerie,
Thank you for taking the time to share your feedback.
It’s lovely to hear that, apart from the delay caused by severe traffic affecting your departure from South Mimms, your journeys went smoothly. We’re also pleased to hear that you found your main coach driver pleasant and helpful.
It’s wonderful to know that you enjoyed your stay at Warner Littlecote and would consider travelling with Shearings again, whether to another Warner resort or on one of our traditional hotel holidays. We really appreciate your continued interest and hope to welcome you on another Shearings holiday in the future.
Warm regards,
Customer Relations (SB)
We had amazing time
We had amazing time, Will the driver was absolutely amazing guy. He kept us all entertained throughout our holiday. He was so knowledgeable in where he was going, made sure we had a lot of breaks throughout. Will interacted with us all which was nice to see. We were very comfortable with Will and loved to see him again soon. Such a lovely person. He needs to be awarded for his brilliant service and always had a smile and kept us all smiling. I couldn't have asked for a brilliant driver. We loved him. Keep going Will with what you do, you are amazing. Maggie & Les. Xx
28 de setembro de 2026
Avaliação não solicitada
Resposta da Shearings Holidays
Dear Maggie & Les,
Thank you so much for your wonderful 5-star review! We’re absolutely delighted to hear what an amazing time you had and, most importantly, how much Will contributed to making your holiday so special.
It’s fantastic to hear that Will kept everyone entertained, shared his knowledge, made sure you had plenty of breaks and took the time to interact with everyone. It sounds like his friendly nature and constant smile really helped create a fantastic atmosphere throughout your holiday.
Your praise for Will is truly appreciated, and we’ll be sure to pass your wonderful comments on to him and the relevant team. We’re sure he’ll be delighted to know how much you enjoyed travelling with him.
Thank you again for your kind words, and we hope you get to travel with Will again very soon!
Warm regards,
Customer Relation SB
Replacement coach was uncomfortable
Replacement coach was uncomfortable, Hotel not suitable for over 60's, only one small lift which held 2 people,there were 44 on our Shearings coach and several more from a Caledonian coach.We were on 3rd floor, the tiny window didn't open more than an inch so condensation ran down the outer wall when we tried to have a shower.The shower was broken for 2 days, unable to turn scalding water off, cold water knob fell off.Reported to desk, they said it was fixed, it wasn't. Another plumber came next day who fixed the knob back but it then wouldn't turn! The Baytree Hotel had a poor choice of food which was served on cold plates and the food took so long to be served it was lukewarm at best. We told the server but nothing improved.
28 de setembro de 2026
Avaliação não solicitada
Resposta da Shearings Holidays
Dear Sandra,
Thank you for taking the time to share such detailed feedback. We’re very sorry to hear how disappointing your holiday was and that so many aspects of your experience fell below the standard you should expect from Shearings.
We’re particularly concerned by the issues you experienced with your room and shower. Having a shower that was unsafe to use, followed by repeated attempts to have the problem resolved, must have been extremely frustrating. We’re also sorry that the small lift and limited ventilation made the hotel difficult to use, particularly with a large number of guests staying there.
Your comments regarding the replacement coach and the quality, temperature and service of the food are equally disappointing. We appreciate that you raised the issues with the hotel at the time and are sorry that this did not result in an improvement during your stay.
We take your feedback very seriously and will ensure your detailed comments are shared with the relevant teams for review, including the suitability of the accommodation and the concerns you experienced at the Baytree Hotel.
We’re truly sorry that your holiday did not provide the comfortable and enjoyable experience you were expecting, and we appreciate you bringing these issues to our attention.
Warm regards,
Customer Relations SB
The food at the Royal Astrid was really…
The food at the Royal Astrid was really good and the waiting staff very helpful. The hotel is ideally positioned to walk along the sea front, only a few minutes walk. Outside the hotel is a tram stop which runs between De Panne in the south and Knoke in the north. At 9 euros for a one day ticket it's a good investment. We are planning to go back in the spring.
28 de setembro de 2026
Avaliação não solicitada
Resposta da Shearings Holidays
Dear Mr Horn,
Thank you so much for your wonderful 5-star review. We’re delighted to hear that you enjoyed the food at the Royal Astrid and found the waiting staff so helpful.
It’s lovely to hear that you made the most of the hotel’s excellent location, with the seafront just a short walk away and the convenient tram stop right outside. It sounds like you had a great time exploring the surrounding area.
We’re thrilled to hear that you’re already planning to return in the spring! We look forward to welcoming you back and hope you have another fantastic Shearings holiday.
Warm regards,
Customer Relations SB
I found my trip was okay
I found my trip was okay but would add one or two
comments We had only on about e driver who was largely responsible for all the porterage and therefore handing out drinks was limited. We could have done with lots more information the best tourist places to
buy items being John.o Groats, Fort Augustus & Dunrobin Castle.Sorry arrived Inverness Sunday
25 de setembro de 2026
Avaliação não solicitada
Resposta da Shearings Holidays
Dear Nicholas,
Thank you for taking the time to share your 4-star review and your additional comments. We’re pleased to hear that you found your trip enjoyable overall.
We appreciate your feedback regarding having just one driver managing the porterage, which understandably limited the opportunities for drinks service. We’re also grateful for your suggestion that more information could be provided about the best places to shop for souvenirs and local items, particularly at John O’Groats, Fort Augustus and Dunrobin Castle.
Your comments are valuable and will be shared with the relevant team for consideration when reviewing the experience and information provided on future tours.
Thank you again for your feedback, and we hope to welcome you on another Shearings holiday in the future.
Warm regards,
Customer Relations SB
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