Shearings Holidays Avaliações 

13.588
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Positives - our driver was wonderful and kept all of us safe The day we met Lucy Worsley was surreal and a dream come true The staff at Oxford belfry were the hardest working nicest peopl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a lovely holiday on the Lake Garda, Venice and Verona tour. Our drivers Marco and Harley were amazing, very helpful and friendly throughout the whole tour. The itinerary was well planned and e... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just returned from a three day London Abba Voyage tour with Shearings - absolutely fabulous! Thank you to Gavin (our driver) who went above & beyond to make sure we had a fantastic time. Thank you al... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just been on a great solos holiday for first time to the Lake District. It was fabulous. The people were all friendly and happily chatted to us newbies. The food at Shap Wells was lovely and the hote... Ver mais


Detalhes da empresa

  1. Operador de turismo
  2. também em
  3. Agência de Excursões

Sobre Shearings Holidays

Escrito pela empresa

Shearings offers an amazing choice of fully escorted coach holidays to incredible destinations across the UK and Europe. From the moment you step on board, you can sit back, relax and let us take care of everything. With convenient local joining points – over 500 across the UK – plus hand-picked accommodation and exciting excursions included on every tour, we make holidays hassle-free and full of fun from start to finish.

We’ve got something for everyone, with thousands of coach holidays to choose from. Whether you fancy a 3-day Mini-Break or a longer 16-day grand adventure, you’ll find it! Our holidays cover everything from scenic rail journeys and relaxing river cruises to flower and garden tours, festive escapes, luxury Signature breaks and so much more – all designed to suit a wide range of tastes and budgets.

If you prefer to make your own way, we’ve got that covered too! Our range includes over 30 flexible self-drive breaks, featuring comfortable stays in some of the UK’s most beautiful locations.

And when it comes to peace of mind, you’re in safe hands. Every penny you pay is fully protected in a 100% secure Trust Account until after you return, so you can book with complete confidence.

Shearings

Escrito pela empresa

Blink and you'll miss it!
Sit back and relax knowing you'll have nothing more to pay until a few weeks before you travel with this limited-time offer.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

14 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 99% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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4,4

Todas as avaliações

(13.588)

2.014 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I've been travelling with Shearing for…

I've been travelling with Shearing for a number of years and have always been delighted with the service.
The helpfulness and understanding of people's problems is fantastic.

6 de outubro de 2026
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Resposta da Shearings Holidays

Dear Desmond,

Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.

Warm regards,

Customer Relations (SB)

Avaliado com 5 de um total de 5 estrelas

Laura Mann

Laura Mann, has made my booking experience so much better, as someone who has severe hearing loss and mobility issues phoning about a holiday becomes a big problem for me. Booking online as well causes a few issues too, so in my case I emailed my requests and Laura answered, Tom Saunders was another person who helped with a booking. They were able to give me peace of mind with the process and Laura now does all my bookings for me she had made me feel welcome and nothing had been too much trouble for her, it's the little things that make such a big difference and knowing things are in place for me before I arrive at my destination.
Many thanks Laura (Mann) 😊

6 de outubro de 2026
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Resposta da Shearings Holidays

Dear Ms Kain,

Thank you for your lovely feedback,

We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!

Warm regards

Customer Relations SB

Avaliado com 5 de um total de 5 estrelas

The service is brilliant

The service is brilliant, ive had two holidays with Shearings and booked a 3rd for next year, staff are very helpful and friendly

29 de setembro de 2026
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Resposta da Shearings Holidays

Dear Dawn,

Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.

Warm regards,

Customer Relations (SB)

Avaliado com 5 de um total de 5 estrelas

Easy to follow

Easy to follow, no hassle booking, all done without any delay.

6 de outubro de 2026
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Resposta da Shearings Holidays

Dear Damien,

We're delighted to hear that you found the online booking process easy. We appreciate you taking the time to share your experience and look forward to welcoming you on your holiday.

Warm regards,

Customer Relations SB

Avaliado com 5 de um total de 5 estrelas

Booking was efficient and not hurried.

The operator understood that my booking depended on the seating position on the coach and using the main hotel as stated online. We did not want a back seat or a hotel that we had not checked the reviews first. He was helpful in all ways and even looked into an earlier date for us or an upgrade in coach. Very cheerful and polite.

6 de outubro de 2026
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Resposta da Shearings Holidays

Dear Janet,

Thank you for your lovely feedback,

We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!

Warm regards

Customer Relations SB

Avaliado com 5 de um total de 5 estrelas

holiday to lake garda was excellent…

holiday to lake garda was excellent hotel staff were polite and would do anything for you entertainment was good especially our coach drivers joined in and got us all having a great time, The coach drivers Graziella and Chris were the best and made us all feel like family the looked after us and did good cometary at all times they were excellent.

5 de outubro de 2026
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Resposta da Shearings Holidays

Dear Jean and Keith,

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you had such an excellent holiday in Lake Garda and enjoyed the hotel, entertainment and wonderful atmosphere.

It’s especially lovely to hear how much Graziella and Chris contributed to your experience. Their enthusiasm, great commentary and friendly approach clearly helped bring everyone together and create a real family atmosphere. We’ll be sure to pass your wonderful comments on to them – we’re sure they’ll be thrilled to know they helped make your holiday so memorable.

Thank you for choosing Shearings, and we hope to welcome you both on another fantastic holiday soon!

Warm regards,

Customer Relation SB

Avaliado com 5 de um total de 5 estrelas

We discussed and booked the holiday…

We discussed and booked the holiday with Paul who was very helpful and friendly.

5 de outubro de 2026
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Resposta da Shearings Holidays

Dear Barbara,

Thank you for your lovely feedback,

We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!

Warm regards

Customer Relations SB

Avaliado com 5 de um total de 5 estrelas

Shearings rang back the same day as my online enquiry

Shearings rang back the same day as my enquiry. I spoke to Debbie who was very friendly. She was very helpful and rang the hotel asking for another room for a single traveller and explained it may take a while to receive confirmation. Just two days after my enquiry Debbie rang back, she was marvellous in getting a room and I had a nice seat booked on the bus. To top it off Debbie gave me useful advice about Whitby. She deserves a medal.

3 de outubro de 2026
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Resposta da Shearings Holidays

Dear Katrina,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB

Avaliado com 5 de um total de 5 estrelas

The man was patient knowledgeable and…

The man was patient knowledgeable and very polite

25 de setembro de 2026
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Resposta da Shearings Holidays

Dear Dawn,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)

Avaliado com 4 de um total de 5 estrelas

Easy to book

We sae the advert and decided to book with your offer of only £1pp deposit.

28 de setembro de 2026
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Resposta da Shearings Holidays

Dear Gillian,

We're delighted to hear that you found the online booking process easy. We appreciate you taking the time to share your experience and look forward to welcoming you on your holiday.

Warm regards,

Customer Relations SB

Avaliado com 4 de um total de 5 estrelas

Loved all the excursions

Loved all the excursions. I would strongly advise to choose another base instead of Great Yarmouth. Norwich would be the perfect choice as I would have loved to explore the city more than we could on the last day of the holiday.
Sandringham in particular, was brilliant. Would love to go again but the base to be somewhere else as Great Yarmouth has very little to offer.

21 de setembro de 2026
Avaliação não solicitada
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Resposta da Shearings Holidays

Dear Anne,

Thank you for taking the time to share your 4-star review. We’re delighted to hear that you loved the excursions, with Sandringham in particular being a highlight of your holiday.

We really appreciate your suggestion regarding the base for this tour. It’s great to hear that you enjoyed your time in Norwich and would have liked more opportunity to explore the city. Your feedback about potentially using Norwich as a base is valuable, and we’ll be sure to pass your comments on to the relevant team for consideration.

We’re pleased to hear you’d love to return, and we hope to welcome you on another Shearings holiday soon!

Warm regards,

Customer Relations SB

Avaliado com 4 de um total de 5 estrelas

Great Little Trains of Wales

We are enjoying our time at the Marine Hotel in Llandudno apart from the fire alarm going off in the middle of the first night. Andy, our coach driver, has looked after us well. The itinerary has been generally good, BUT the advertised trip on the Llanberis Lake Railway was cancelled and a trip on the Great Orme Tramway substituted. OK, but no transport is being provided to the Tramway lower terminus. This is about a mile walking from the hotel and, as usual, the Shearings group includes many older guests with crutches, waking sticks, strollers and wheelchairs who clearly cannot walk this distance. The driver clearly needs his day off, but other transport should have been provided or the tram ride arranged on a day when the coach was available. I'm generally a big fan of Shearings, but this is not a good look.

2 de outubro de 2026
Avaliação não solicitada
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Resposta da Shearings Holidays

Dear Christopher,

Thank you for taking the time to share your detailed 4-star review. We’re pleased to hear you’re enjoying your time in Llandudno and that Andy has been looking after you so well. We’re also glad that, overall, you’ve been enjoying the itinerary.

We’re sorry to hear about the disruption caused by the fire alarm during your first night, and particularly about the difficulties caused by the change to the excursion. While we appreciate that the Llanberis Lake Railway was substituted with the Great Orme Tramway, we completely understand your concerns about the lack of transport to the lower terminus.

As you rightly point out, accessibility is an important consideration for many of our customers, and a walk of around a mile may not be practical for those with mobility difficulties, wheelchairs or walking aids. We’re sorry that suitable transport wasn’t provided alongside the alternative arrangement. Your feedback regarding the timing of the excursion and the availability of the coach is also very helpful, and we’ll ensure these comments are passed to the relevant team for review.

Thank you again for your honest feedback and for being a long-standing fan of Shearings. We hope the remainder of your holiday is enjoyable and that we can continue to provide you with the experiences you’ve come to expect from us.

Warm regards,

Customer Relations SB

Avaliado com 4 de um total de 5 estrelas

Booking a holiday for next year was…

Booking a holiday for next year was extremely easy and follow up emails by customer service staff was very impressive as they checked on my welfare and ability to do the trip. (I am deaf and elderly)

28 de setembro de 2026
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Resposta da Shearings Holidays

Dear Marion,

Thank you for your lovely feedback,

We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!

Warm regards

Customer Relations SB

Avaliado com 1 de um total de 5 estrelas

The tour coach was totally appalling

The tour coach was totally appalling, there was absolutely no leg room, never been on a coach or even a local but with such a small space had to travel overnight 9 hours without a comfort break, the coach whined all the journey, there and back, no room to store bags overhead, so had to put them between our legs which was a nightmare and so much more wouldn't recommend Shearings to anyone.

26 de setembro de 2026
Avaliação não solicitada
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Resposta da Shearings Holidays

Thank you for taking the time to share your feedback. We're very sorry to hear that the coach travel experience fell so far short of your expectations.

We understand how uncomfortable it must have been to spend such a long journey with limited leg room, especially on an overnight transfer. We're also sorry to hear about the lack of overhead storage, which made travelling with personal belongings more difficult, and that the noise from the coach affected your comfort throughout the journey.

This is clearly not the experience we want our customers to have, and your comments have been shared with the relevant team for review.

Thank you again for your feedback. We're sorry that this experience has left you feeling unable to recommend us.

Shearings Customer Service (MB)

Avaliado com 5 de um total de 5 estrelas

Phoned up on the off chance for any available last minute holidays

Phoned up on the off chance for any available last minute holidays. The guide Joshua was very helpful and I found a trip that suited me as a solo traveller.

5 de outubro de 2026
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Resposta da Shearings Holidays

Dear Elanine,

Thank you for your lovely feedback,

We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!

Warm regards

Customer Relations SB

Avaliado com 5 de um total de 5 estrelas

Total Satisfaction

The agent that went through it with us was brilliant, answered any questions and was helpful and very polite! Just brilliant!

5 de outubro de 2026
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Resposta da Shearings Holidays

Dear Danny,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)

Avaliado com 1 de um total de 5 estrelas

We booked a shearings holiday Magical…Skye and the Scottish highland

We booked a shearings holiday Magical Skye and the Scottish highlands from the 4th September to the 11th it was advertised as luxurious coaches spacious leg room comfortable seats well what a disappointment firstly it was not a shearings coach we were in row three and you couldn’t move your legs the seat was like sitting on a brick we realised there were empty seats at the back so we changed seats which were a little more comfortable .We stayed at The Highland hotel in Straphpeffer the rooms were absolutely disgusting the bed was so uncomfortable there was bed springs sticking in me the room wasn’t cleaned the entire time we were there bins were overflowing the food was disgusting I suggest that someone from shearings should go and investigate these hotels as your customers pay a lot of money to stay in a place that’s not suitable.The itinerary said that we would see Loch Ness well we only got a photo opportunity when the coach stopped for a few minutes then it was back on the coach and we were driven around it surly the coach could of stopped and given us the chance to see the museum.The optional trip to Ullapool wasn’t worth the money there isn’t anything there I certainly won’t be booking another shearlings holiday.

4 de setembro de 2026
Avaliação não solicitada
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Resposta da Shearings Holidays

Thank you for taking the time to share your feedback. While we're pleased you enjoyed the Scottish scenery, we're sorry to hear that several aspects of the holiday left you disappointed.

We appreciate your concerns regarding the coach comfort, especially as the holiday was advertised as providing a more luxurious travel experience. We're also sorry to hear that the hotel accommodation, housekeeping and food did not meet your expectations. This is certainly not the experience we want our customers to have.

We're disappointed to learn that the visit to Loch Ness and the optional excursion to Ullapool fell short of what you were hoping for, and we understand why you felt let down by the itinerary.

Your comments have been shared with the relevant teams for review, including the accommodation, coach and tour planning. Thank you for bringing these matters to our attention.

Shearings Customer Service (MB)

Avaliado com 5 de um total de 5 estrelas

Stress free booking by phone and very…

Stress free booking by phone and very helpful, Had a lovely holiday and nothing to worry about,
Coach driver was very helpful and friendly thank you Shearings just booked another two holidays

28 de setembro de 2026
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Resposta da Shearings Holidays

Good Afternoon Richard 

Thank you for leaving us such lovely feedback. 

I'm glad you found it stress-free and our coach driver was helpful 

Enjoy your next two holidays with us 

Shearings Customer Relations (NM)

Avaliado com 5 de um total de 5 estrelas

Vert helpful friendly and professional

Vert helpful friendly and professional

5 de outubro de 2026
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Resposta da Shearings Holidays

Dear John,

Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.

Warm regards,

Customer Relations (SB)

Avaliado com 5 de um total de 5 estrelas

Very easy to navigate website.

Very easy to navigate website.
Had forgotten to include emergency contact but received a message to do so which was hassle free.
Very pleased.

3 de outubro de 2026
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Resposta da Shearings Holidays

Dear Vera

Thank you for your feedback about to your experience on our website.

I am happy to hear you found it easy to navigate and you was able find the whole experience hassle free

If you do have any questions please do not hesitate to get in touch and we will be more than happy to help

Kind regards

Shearings Customer Relations (TW)

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