Shearings Holidays Avaliações 

13.588
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Positives - our driver was wonderful and kept all of us safe The day we met Lucy Worsley was surreal and a dream come true The staff at Oxford belfry were the hardest working nicest peopl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a lovely holiday on the Lake Garda, Venice and Verona tour. Our drivers Marco and Harley were amazing, very helpful and friendly throughout the whole tour. The itinerary was well planned and e... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just returned from a three day London Abba Voyage tour with Shearings - absolutely fabulous! Thank you to Gavin (our driver) who went above & beyond to make sure we had a fantastic time. Thank you al... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just been on a great solos holiday for first time to the Lake District. It was fabulous. The people were all friendly and happily chatted to us newbies. The food at Shap Wells was lovely and the hote... Ver mais


Detalhes da empresa

  1. Operador de turismo
  2. também em
  3. Agência de Excursões

Sobre Shearings Holidays

Escrito pela empresa

Shearings offers an amazing choice of fully escorted coach holidays to incredible destinations across the UK and Europe. From the moment you step on board, you can sit back, relax and let us take care of everything. With convenient local joining points – over 500 across the UK – plus hand-picked accommodation and exciting excursions included on every tour, we make holidays hassle-free and full of fun from start to finish.

We’ve got something for everyone, with thousands of coach holidays to choose from. Whether you fancy a 3-day Mini-Break or a longer 16-day grand adventure, you’ll find it! Our holidays cover everything from scenic rail journeys and relaxing river cruises to flower and garden tours, festive escapes, luxury Signature breaks and so much more – all designed to suit a wide range of tastes and budgets.

If you prefer to make your own way, we’ve got that covered too! Our range includes over 30 flexible self-drive breaks, featuring comfortable stays in some of the UK’s most beautiful locations.

And when it comes to peace of mind, you’re in safe hands. Every penny you pay is fully protected in a 100% secure Trust Account until after you return, so you can book with complete confidence.

Shearings

Escrito pela empresa

Blink and you'll miss it!
Sit back and relax knowing you'll have nothing more to pay until a few weeks before you travel with this limited-time offer.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

14 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 99% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(13.588)

2.014 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I recently had holiday in Italy…Classic Italy

I recently had holiday in Italy Classic. It was brilliant.Our driver Marko was exceptional so helpful & knowledgeable.

7 de setembro de 2026
Avaliação não solicitada
logotipo da Shearings Holidays

Resposta da Shearings Holidays

Dear Julie,

Thank you so much for your wonderful 5-star review! ⭐ We’re delighted to hear you had a brilliant time on our Italy Classic holiday.

It’s fantastic to hear that Marko was so helpful and knowledgeable throughout your trip. We’ll be sure to pass your kind words on to him – we’re sure he’ll be thrilled to know he helped make your Italian adventure so enjoyable.

We hope to welcome you back on another Shearings holiday soon!

Warm regards,

Customer Relations SB

Avaliado com 5 de um total de 5 estrelas

Everything was all sorted within a few…

Everything was all sorted within a few minutes. Good prices! Looking forward to our trip to London

24 de setembro de 2026
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Resposta da Shearings Holidays

Dear Denice,

Thank you for your lovely feedback,

We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!

Warm regards

Customer Relations SB

Avaliado com 5 de um total de 5 estrelas

Holiday to Eastern Europe with Chris and Graziella

Our drivers Chris and Graziella were exceptional. Our first Shearings holiday and it was fabulous. The care and attention to detail from them both has made us want to book again and if they were our drivers, it would be perfect.

12 de setembro de 2026
Avaliação não solicitada
logotipo da Shearings Holidays

Resposta da Shearings Holidays

Dear Paul,

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that your first Shearings holiday was such a fabulous experience.

It’s wonderful to hear how much you appreciated the care, attention to detail and exceptional service from Chris and Graziella. We’ll be sure to pass your lovely comments on to them – we’re sure they’ll be delighted to know they helped make your first Shearings holiday so memorable.

We’re especially pleased to hear you’re already thinking about booking again! We’d love to welcome you back, and hopefully you’ll have the chance to travel with Chris and Graziella again.

Warm regards,

Customer Relations SB

Avaliado com 5 de um total de 5 estrelas

Had a wonderful weekend

Had a wonderful weekend.
Our driver was Gavin who kept the spirits up
All holiday. Shearings must have the best driver ever.
Coach carefully driven through busy London.
Booking process easy.
Can recommend the Abba Voyage tour.
Fun time had by all.

3 de outubro de 2026
Avaliação não solicitada
logotipo da Shearings Holidays

Resposta da Shearings Holidays

Dear Carole,

Thank you so much for your wonderful 5-star review! ⭐ We’re delighted to hear you had such a fantastic weekend and enjoyed the ABBA Voyage experience.

It’s lovely to hear how much you enjoyed travelling with Gavin, particularly his friendly approach and the care he took navigating busy London. Your kind words about him being one of the best drivers are fantastic, and we’ll be sure to pass them on to Gavin and the team.

We’re also pleased to hear you found the booking process easy and would recommend the tour. We hope to welcome you on another Shearings adventure soon!

Warm regards,

Customer Relations (SB)

Avaliado com 5 de um total de 5 estrelas

We are just back from a fantastic…

We are just back from a fantastic weekend in london , we were away for the Abba voyage experience , Gavin our coach driver was lovely , and made the weekend one that everyone enjoyed , he was so nice and easy to talk to, he took us took us to london for a few hours sightseeing on the friday, and told us places of interest, before driving us to our hotel , again we went to london on the Saturday morning to do more sight seeing / shopping , before meeting back up and going to the abba experience , on the sunday we went to oxford , again that was lovely , it was a full on weekend , and im shattered , but it was worth it, Gavin is a credit to shearings / pats coaches , i would love another trip away in the not so distance future and gavin be the coach driver again , thank you gavin for looking after us all so well, you truly are a superstar.

3 de outubro de 2026
Avaliação não solicitada
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Resposta da Shearings Holidays

Dear Adele,

Thank you so much for your wonderful 5-star review! It sounds like you had a fantastic, action-packed weekend in London, from sightseeing and shopping to the ABBA Voyage experience and your visit to Oxford.

We’re especially pleased to hear how much you enjoyed travelling with Gavin. It’s lovely to know that his friendly nature, knowledge and care helped make the weekend so enjoyable. We’ll be sure to pass your kind words on to Gavin and the team at Pats Coaches – we’re sure he’ll be delighted to hear he’s a “superstar”!

We hope to welcome you on another Shearings adventure in the not-too-distant future.

Warm regards,

Customer relations SB

Avaliado com 5 de um total de 5 estrelas

The booking advisor really explained…

The booking advisor really explained about the mobility issues on some excursions , helpful with my needs as I'm going solo , and very pleasant to talk to, very happy with the process.

25 de setembro de 2026
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Resposta da Shearings Holidays

Dear Sandra,

Thank you for your lovely feedback,

We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!

Warm regards

Customer Relations SB

Avaliado com 5 de um total de 5 estrelas

Great experience as it was over the…

Great experience as it was over the phone

27 de setembro de 2026
logotipo da Shearings Holidays

Resposta da Shearings Holidays

Dear Ben,

Thank you for your lovely feedback,

We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!

Warm regards

Customer Relations SB

Avaliado com 5 de um total de 5 estrelas

Easy and honest conversation

Easy and honest conversation

27 de setembro de 2026
logotipo da Shearings Holidays

Resposta da Shearings Holidays

Dear Geoff,

Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.

Warm regards,

Customer Relations (SB)

Avaliado com 5 de um total de 5 estrelas

Easy booking process

Izabella was very friendly and answered all of my questions.
The booking process was straightforward.

27 de setembro de 2026
logotipo da Shearings Holidays

Resposta da Shearings Holidays

Dear Sue,

Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.

Warm regards,

Customer Relations (SB)

Avaliado com 3 de um total de 5 estrelas

First coach tour Isle of Wight,,not…

First coach tour Isle of Wight,,not very pleased with the hotel at all , breakfast passable evening meals low standard,,lot of uncooked food on your plate,,

28 de setembro de 2026
Avaliação não solicitada
logotipo da Shearings Holidays

Resposta da Shearings Holidays

Thank you for taking the time to share your feedback. We're sorry to hear that the hotel and dining experience did not meet your expectations.

We appreciate your comments regarding the quality of the evening meals and understand your disappointment that some dishes were not prepared to the standard you would have expected. We know that meals are an important part of any holiday, and we're sorry that this aspect of your stay left you feeling let down.

Your feedback has been shared with the relevant teams and the hotel for review, as we're always looking for ways to improve the experience we provide.

Thank you for travelling with us and for taking the time to share your thoughts.

Shearings Customer Service Team (MB)

Avaliado com 5 de um total de 5 estrelas

Very easy to book

Very easy to book. I made a sill mistake on the booking by booking myself twice on the trip . The lady in the phone was brilliant and fixed it for me without any issues.

4 de outubro de 2026
Avaliação não solicitada
logotipo da Shearings Holidays

Resposta da Shearings Holidays

Dear Anna,

Thank you for your lovely feedback,

We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!

Warm regards

Customer Relations SB

Avaliado com 5 de um total de 5 estrelas

Easy to follow the booking

Easy to follow the booking. All emails received and detailed with travel and information.

4 de outubro de 2026
logotipo da Shearings Holidays

Resposta da Shearings Holidays

Dear Mandy,

Thank you for your lovely feedback,

We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!

Warm regards

Customer Relations SB

Avaliado com 5 de um total de 5 estrelas

The lady I book with very helpful and…

The lady I book with very helpful and was great at explaining everything she may sure I understood holiday and the insurance the was very polite

4 de outubro de 2026
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Resposta da Shearings Holidays

Dear Anne,

Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.

Warm regards,

Customer Relations (SB)

Avaliado com 5 de um total de 5 estrelas

Lady was very helpful and friendly

Lady was very helpful and friendly, made booking experience easy.

4 de outubro de 2026
logotipo da Shearings Holidays

Resposta da Shearings Holidays

Dear Brenda,

Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.

Warm regards,

Customer Relations (SB)

Avaliado com 2 de um total de 5 estrelas

It took 3 attempts to book

It took 3 attempts to book. It. time it threw me out. Tried that date again and it had disappeared. 2 nd time a message appeared saying timed out. 3 rd time that date upped cost by nearly £200.
I then nearly gave up but found a date with the original cost and managed to book.
Really difficult compared with other booking sites.

4 de outubro de 2026
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Resposta da Shearings Holidays

Thank you for your feedback. We're sorry to hear that you experienced difficulties when booking your holiday online.

We appreciate how frustrating it must have been to have the booking process fail on more than one occasion, particularly when the departure date you were trying to book then appeared to be unavailable and later increased in price. We understand why this left you feeling disappointed and made the booking process more stressful than it should have been.

Your comments regarding the website's performance and ease of use have been shared with the relevant team for review. We're always looking for ways to improve the booking experience, and feedback such as yours is invaluable in helping us identify where improvements are needed.

Thank you for persevering and completing your booking, and we hope you enjoy your holiday with us.

Shearings Customer Service (MB)

Avaliado com 4 de um total de 5 estrelas

Booked a holiday on the website

Booked a holiday on the website. Was easy to use, clear information.

3 de outubro de 2026
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Resposta da Shearings Holidays

Dear Gary,

We're delighted to hear that you found the online booking process easy. We appreciate you taking the time to share your experience and look forward to welcoming you on your holiday.

Warm regards,

Customer Relations SB

Avaliado com 5 de um total de 5 estrelas

Very informative

Very informative. Excellent staff

26 de setembro de 2026
logotipo da Shearings Holidays

Resposta da Shearings Holidays

Dear Elaine,

Thank you for sharing your feedback about our staff,

I am happy to hear you have found our staff member very informative, I have taken your feedback onboard and I will make sure the relevant team is aware of this feedback.

If you do need anything before you travel please do not hesitate to get in touch with us.

Kind Regards,

Shearings Customer Relations (TW)

Avaliado com 4 de um total de 5 estrelas

It took a while to navigate the web…

It took a while to navigate the web page to book the holiday I chose . It was straight forward and easy until I got to paying the deposit where I had difficulty, after several tries I managed to play .

2 de outubro de 2026
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Resposta da Shearings Holidays

Dear Nazir

Thank you for your four star review.

I'm sorry to hear that you was struggling to navigating our website. I want to assure you, feedback is taken seriously and used constructively to make improvements to our website and the experience.

I am happy to hear you have managed to pay your deposit, if you do need anything else please do not hesitate to get in touch with us and we will be more than happy to help.

Kind regards

Leger Customer Relations (TW)

Avaliado com 5 de um total de 5 estrelas

This review just covers the booking…

This review just covers the booking process. I needed to change a booking for health & other reasons. The Shearings rep. could not have been more helpful & helped to make the process seamless.
This is all before the holiday has even started!!!!
I've had excellent experiences with Shearings holidays since 2005.
HIGHLY RECOMMENDED!!!

3 de outubro de 2026
logotipo da Shearings Holidays

Resposta da Shearings Holidays

Dear Mr Goodyear

Thank you for your five star review.

I am happy to hear you found our agent helpful and making the booking process seamless, your feedback is gratefully appreciated.

If you need any further assistance before you travel we will be more than happy to help.

Kind regards

Leger Customer Relations (TW)

Avaliado com 5 de um total de 5 estrelas

Booked a abba voyage experience the…

Booked a abba voyage experience the young guy who took the booking was very polite very helpful and explained everything in detail exalant service

3 de outubro de 2026
logotipo da Shearings Holidays

Resposta da Shearings Holidays

Dear Paul

Thank you for your positive feedback about to your recent booking with us to the ABBA Voyage.

I am happy to hear you also found our booking agent helpful and and polite of your booking process, your feedback is gratefully appreciated. I am also happy to hear he had provided yourself excellent service.

If you need any further assistance before you travel we will be more than happy to help.

Kind regards

Shearings Customer Relations (TW)

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