Thank you so much for the exceptional support and care provided throughout this process. I have never experienced this level of customer service from any other brand. Even though this was for a... Ver mais
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Veja o que dizem as avaliações
They promise lifetime warranty but in reality they don’t give any warranty. Bought 500x kingston nv3 1tb, 46 (!) drives failed after 1 year. Never managed to return. Had very bad experience with the... Ver mais
This company must be avoided! No chance of a replacement basd on courtesy and serial checking, they always accepted such RMA till one year ago, my XS1000 SSD failed after 6 Months, just garbage, pleas... Ver mais
No lo recomiendo, no responden por la garantía de las RAM con defectos de fabrica, se hacen los locos a diferencia de Corsair, ellos si se portan bien, evite comprar modulos RAM kingston a toda costa.... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Kingston Technology Company - Kingston is the world's leading supplier of memory upgrades for servers, workstations, printers, laptops, notebooks, pda, mp3 players and more. We support Apple, Compaq, Dell, HP, Hewlett-Packard, IBM, Sony, Toshiba, Zenith systems.
Informações de contato
Estados Unidos
- www.shop.kingston.com
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Good products, terrible service.
Although I do like some of their products Kingston (and their hyperx stores) have absolutely terrible customer service.
My experience with them: They've taken a considerable amount of money from my account for an order, 4 days later I enquire into the status of the order as there has been no dispatch notification but the money has left my bank account. A short while after I enquire I get an email saying my order has been canceled as there has been an "issue taking payment", and that a refund will be issued. Problem is I have to wait an undisclosed amount of time for my refund. Luckily I have funds besides, but some people don't have extra cash lying around, and they'd be forced to wait for the refund to process before they could buy the thing they originally wanted/payed for.
TLDR: Basically, avoid Kingston/hyperx services like the plague. Some of their products are good. Their services are almost criminal.
Usable brand but not all its products…
Usable brand but not all its products handy
Absolut schlecht
Absolut schlecht. Headset hat 2 Jahre Garantie, nach 2,5 Jahren is der Ladestecker zufällig kaputt und das obwohl ich ihn nicht mal so oft benutzt habe. Support kann leider nichts machen, weil is ja keine Garantie mehr
great and trusted
After less than a year
After less than a year, my Kingston ssd failed, but this is not where I had a major problem. My problem was when I filed an RMA request, and after saying they would answer within 2 days, it has been 5, and they never responded to my second email either even though apparently they are supposed to provide
"immediate assistance". I still have yet to get a response.
for a Kingston 128 GB usb stick
Kingston USB sticks are not known for their speed but at least it's steady, and they are durable.
Gute Produkte, guter Kundendienst
Ich kaufe seit Jahren Kingston Produkte, und hatte vor Kurzem den 1. Ausfall: eines von 2 Arbeitsspeicher Modulen ging nach etwa 5 Jahren ohne erkennbaren Grund kaputt.
Der Kundendienst war freundlich und nahm die lebenslange Garantie bei Arbeitsspeicher ernst. Nach etwa einer Woche hatte ich ohne viel hin und her ein neues Modul, und musste lediglich die Versandkosten vom defekten Modul (an eine Außenstelle in Deutschland) selber tragen.
Das sendet für mich ein klares Signal: Kingston steht hinter seinen Produkten, auch lange nachdem der Kunde sie bereits bezahlt hat.
average price is much higher then in…
average price is much higher then in most other online store kingston product
Do not count on their warranty for SD…
Do not count on their warranty for SD cards. Stated lifetime warranty requires you to spend many days and jump thru many hoops to get a replacement for defective cards. After five emails I am only 1/2 thru the replacement process for a $10.99 card. I have many Kingston products and now wish I had none. I am giving up on getting a replacement, they have beaten me, I give. Terrible company to deal with, will go with San disk from now on.
Kingston DataTraveler 3.0 128Gb
Kingston DataTraveler 3.0 128Gb - worst write speed ever.
Keyboards suck
Their RAM memory is good and reliable, but I am never buying another keyboard from this brand. Bought a $100 mechanical keyboard, didn't use it for a day when I started experiencing key chattering/bounce. The metal body when touched often will give you an electric shock.
Had to RMA a keyboard from them last…
Had to RMA a keyboard from them last year, which was a nightmare in itself. Shane in particular was incredibly rude and unhelpful.
Replacement keyboard has also developed a fault. Poor QC and poor PR. Avoid.
I had a memory card failure (the phone…
I had a memory card failure (the phone would not take photos or video, etc) and this came on gradually with the card eventually losing all stored on it, but after I had backed most of it up, thankfully. I was lucky I got some warning from that over a few weeks and my phone also warned me via a screen message. I have never had a problem with Kingston memory before, and my phone does get a little bit hot sometimes and that doesn't help. This card was not new. Kingston in the UK replaced it with no fuss via a courier. It certainly encourages me to buy their memory cards again. That said, I think backup software exists for a reason and backups should be routinely done whichever memory brands are used.
HORRIBLE packaging
ONLY reason I am giving this company 2 stars is because the headphones work and my husband likes them. I am 100% disappointed in this company and how my product was delivered to my doorstep. The box was so destroyed that the headphones were exposed and the ear piece was slightly damaged. Luckily my husband was able to fix the earpiece and wanted to keep the headphones. Does not make me any less happy about how my SIXTY DOLLAR headphones were shipped to me. I will not be purchasing anymore items from this company.
bad customer support and bad software…
bad customer support and bad software only can be downloaded from microsoft store never again.
Customer service/Tech support is absolute trash.
At first, I ordered a headset by mistake and tried to cancel it. Didn't work. They only got back to me on my email that I would like to cancel said order a whole hour after it shipped, even though I sent the email days before.
On the other hand, I was excited to get a brand new wired/wireless Bluetooth headset, but the headset came with a defect and I had to send it back. They arbitrarily decided to make it a "warranty service" even though I've sent emails stating that I'd rather take the refund, yet they have yet to respond to that at all.
If they actually do accept my refund request, I'll still be livid. Worst experience I've ever had with a company. I can't speak for Kingston as the product they sent me was defective, but at least Amazon sends quality goods and responds immediately to something like this. The reason I tried to cancel my order in the first place was because I realized I could order it on Amazon which had a better deal and shipping policy.
Personally, I found this to be a waste of my time and money. Never purchasing something from this company again. Not directly at least.
What a $hit show!!$
What a $*it show!!! Been trying to buy my son some Hyper X cloud 2's for over a month now and they can't even process the order! How hard is it for a father to order his son a headset and they can't even get that right!!! I'm sure if I would have ordered from NewEgg I wouldn't have had any issues. But it's been over a month now and they still haven't processed my order yet they keep on charging my card every week. Incompetence at it's best! Unbelievable! I do not recommend ordering from the Kingston website, just order from Newegg or Best Buy or whoever because it will be less headaches and at least whoever you ordered something for will get it. My son is still waiting on his headset. Thanks for Nothing Kingston!!!
A reasonably good company.
Like few have said already, site maintenance at times can be a pain, but overall their products and customer services are great. This is especially with products such as memory and storage which also have lifetime warranties.
I liaised with them in regards to constant bluescreens with 'memory management' error messages, I ran the memory tests required, and replacements were sent as quickly as possible after receiving the memory from me. Great and quick service.
Kingston is one of my most…
Kingston is one of my most well-respected brands when it comes to computer hardware. Whether it be RAM or Flash Drives, they've proven over and over again that they are one of the best. They've withstood the test of time, and I know that they will continue to thrive for even longer. When it comes to SSD though, I'd say Samsung is better.
I always like kingston company for…
I always like kingston company for computer hardware.
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