Kingston Technology Avaliações 

I bought a Kingston SSD from a 3rd party suppplier who cannot be faulted (5 stars for Mr Memory) but when trying to download the cloning software I encountered a maintenance window. The URL didn't tell me that, I had to spend a couple of hours working out what was happening. Eventually I got a maintenance page up which was worse than useless as it said to try again in a few minutes. I'd already been trying for nearly two hours! Now, my life doesn't give me much time to be wasting upgrading my computer and so when I get the time to do it, I'm going to do it right there and then. But my time window is up for this week and I'm somewhat disgruntled. (That's a typical British understatement for a level of anger that borders on nuclear and can only be expressed with lots of very extreme sweary words written in bold and full caps.)

Do not trust. I had a defective MobileLite Pro. I was instructed to send it in and the tech checked to make sure it could be replaced. Again, confirmed model and serial number and that they did have same model to replace. They sent back regular G3 worth virtually 10% of what I sent in. They are lying scumbags.

Kingston took great care of me as a customer when I started to experience issues with my RAMs. I didn't get notified when the replacements had arrived (UPS) and had to email them twice to get the last response but other than that I am thankful for the fast and effective help! :)

Just got a usb thumb stick for an exam. After one minute on a brand new Macbook Pro, stick got so hot that it’s not even fun touching it. Poor poor development. They used to do solid stuff. I guess it’s all down to Sandisk and Toshiba now. Will not buy any kingston again.

Excellent customer service from Kingston - I would specifically mention Mr Troso of the customer service department as a shining example of how to go about turning a potentially negative situation into a very positive experience.

My four year old RAM failed. Four years old.

One 'phone call, a couple of emails asking for and replying in regard to details and a request to return the failed modules - and I received new RAM.

That simple, that straightforward.

As it should be, and so rarely is. Perfect score, Kingston. Thank you Mr Troso.

DO NOT BUY FROM KINGSTON. I REPEAT DO NOT BUY FROM KINGSTON. I had enough fails on their sd cards, and rams just gives up the ghost after some months of use!

This is the worst company I've ever traded with. I order Kingston KVR21SE15D8/16 and I receive Order confirmation of this memory. But they ship me Kingston KSM24SED8/16ME without ask me about acceptance. Now they will not refund me for all my cost void of them. They knew that they sent me wrong memory. I have one of KVR21SE15D8/16 memory modul and i want to add one extra. I have working with this since 15 october and still not finish with this company. Really bad customer service.

Amazing company with great products and absolutely top notch customer service. 3 times I've dealt with them and every time been very impressed!

Good system and all, but what is the customer service response time? Should it take more than 24 hours for a response on the issue?

Item ordered was available online, after ordering it i got casually informed that it is not available until next few days, asked them for anything more about it - no reply for two days, no refund offer, nothing to compensate, still component is not here and money is with them. Bad experience.

I was really unimpressed with the customer service received.

Kingston reported to me that my memory, which I RMA'd to them got stolen during delivery. They reported to me this theft 48 after they had already received the package. At this point I still don't know if it went missing by Royal Mail or whilst under their care.

They refused to accept even the possibility that it might have got lost under the care and their only response was to contact Royal Mail and that their policy is not to accept responsibility if the item got stolen during posting.

No investigation was carried out from their side. Very disappointed. I would not recommend this company.

Update:
Kingston escalated my case to the management and as a gesture of good will they are going to replace my memory. Thank you Kingston!

high quality products. durability is unquestionable.

I was led to believe that Kingston was a good brand for memory sticks and cards but my experience is the exact opposite. My last experience of Kingston memory usb stick only lasted 4 months before entering a read only state due to a failed NAND controller and no longer able to format or delete the data. With a manufacturers 5 year warrantee, customer services asked for "evidence that the product cannot be replaced by point of purchase". Since purchased from an e-bay retailer, this appears impossible to obtain. I have in addition paid out £30 to a computer engineer to look at it and it all emerges to be a lost cause.

Super service!

I bought a hyper x gaming headset, sadly the jack cord broke. After a short chat with customer support, they send a new one free off charge, which I received a week later!

super satisfied.

They have left me high and dry with hardware that they no longer support and is of no use to me anymore. I purchased a Wi-drive and now I cannot use it. Their customer service is terrible too and does not respond to emails.

Absolutely fantastic customer service.

I ordered £110 worth of RAM, only to decide a day or so later that I needed to upgrade my entire system, and the RAM I ordered wouldn't be compatible. I contacted Kingston via their live chat service and was connected in seconds, and was told that I could get a refund for my order without any problems - I just had to send it back when it came to me.

Then, about an hour later, I got my refund, because they'd realised the package hadn't been dispatched yet, so they made things easy and cancelled the order without me having to ask.

Excellent service in my case. Would buy again in a second.

Excellent service!
I lost the mic from my Hyperx Cloud headset that i purchased a year ago, i checked if i could buy a replacement on their website which i couldn't since they don't deliver parts to my country (i live in Denmark).
Anyway, i contacted customer support and they send me a new mic free of charge, im sure it isn't that much of an expense for them, but in my book that is great customer service!

Very happy with Kingston's RMA service. They replaced my faulty 32GB USB 2.0 with a 32GB 3.0.

so i bought a hyper x alloy elite with brown switches and i didnt know that it will give me this uncomfortable feeling everytime i type longer that 5 mins
and i contacted kingston if they can issue a return or exchange policy for a different type of switch but the customer rep responded that the problem is with my hands and by the way he meant that i have to deal with it or buy a new keyboard with the switch that i am comfortable with well this customer service is bad, i am no jedi to know before i bought the keyboard that i am gonna have a bad experience with it and this keyboard is like no day old it just arrived at my house 4 hours ago while typing this so thank you very much for the customer service kingston 1/10 wont buy from you again