Shudder Avaliações 

Fraudsters. The first time I signed up a couple years ago, I decided to cancel after a few months because I had watched everything worth seeing and the selection seemed to be getting worse and worse. I cancelled, received my cancellation email, and moved on with my day. A few months later I happened to notice I could still login to the account that was supposed to be closed. Turns out Sh!tbags, I mean Shudder had just kept right on charging me for months. After a bunch of nasty emails and threatening litigation, they finally relented and refunded the months it remained active after demanding they show ONE login to that account from my IP since cancelling. Now a few months ago I gave them another shot, (like an idiot) and sent through a cancellation around 10 days ago. I not only didn't get an email notification of cancellation this time, but the account is still active and I'm pretty sure they went ahead and charged me again. Shudder is run by a bunch of thieving toilet bugs.

Shudder is terrible. I thought I'd get a sms or something but they said I received an email 3 days before it was going to expire and It must of went to spam and they continued my subscription. Save your money not work $70 odd a year.

Went to cancel my free month subscription and they offered me a free month twice, thought I was winning. It was all fraudulent, they went and charged my acct each month after offering confirming my free month. This app is dead to me. I wish I would have taken a pic of each time they agreed to another free month when I tried to cancel. I'm not sure it would have did anything anyway because you can't reach anyone anyway.

It’s not hard to figure out they offer a free 7 day sub! You have cancel in time frame the tell you! You cannot cancel the SUB on there app on phone most of time need to use a different browser like your desktop or laptop then go to there website and there will an option to cancel. Anyone complaining they were charged is because either them or somebody with there CC information ordered it or tried the free sub and didn’t cancel!

Absolute nonsense, never update it, avoid.

It's ok, it's definitely not the best streaming service by a long shot and I was rather disappointed at the selection the US seems to get an absolute ton of disturbing, classic and amazing movies whereas it feels like the UK version is massively neglected in the sense that the ones we get I don't think I've ever heard of half of them which can either mean it's bad or good but I sort of expected some newer movies on here but after watching some originals they were really good but please focus on adding more to the UK version as it stills feels very underwhelming and with a large quantity of movies only being on the the US version it's difficult to find recommendations for the UK version to the point where Netflix, Prime and even Sky movies are still better for Horror

Shame I love this app because now it absolutely sucks. Always error messages when connecting and customer service is the WORST. I loved it before but seriously considering cancelling as I can rarely even watch it with their issues.

Paid for an annual subscription in July and have not been able to watch anything. Their customer service is non responsive, and they keep telling me to send the bill statement and I've forwarded it numerous times. Nothing has been done. What a waste of 60 bucks. Don't bother giving these people your money.

I signed up with Shudder and paid for the first month of their service. I got through what stood out to me pretty quickly, so after a few days I cancelled my membership and moved on.

A few days later, I get charged another 4.99. I immediately opened a support ticket to request a refund, explaining that I'd cancelled and closed my membership and account therefore the charge should be reversed. With each attempt to reach them, they sent back generic, pre-written garbage avoiding the issue altogether, instead resorting to "computer says no" levels of 'support'.

Having read their Ts & Cs, I realised that in their screenshots to me, they had cropped out the part of their terms about UK & EU customers being eligible for full refunds under legislation surrounding streaming services - interesting, I thought. When I brought this to their attention, they stopped replying entirely.

Come January and I realised that I was still owed a refund, after all, the quality of their original films is so varied that I couldn't imagine my 4.99 was being put to much use, and I'd be happier having it back. This time, the response was completely different. They told me that if I believe I am a victim of fraud, I should contact my bank - and so I did.

My bank advised that I was absolutely right to request the payment be refunded, and they told me that if Shudder weren't going to do so, they would. I mentioned this in a further email to Shudder only to receive a "We're sorry you'd like to cancel your membership" response - I took this as a sign that they knew I wasn't going to move on, and so they went back to the generic email responses.

However, a matter of hours after asking for their complaints process, they issued the refund. Shudder cares more about its reputation than it does anything else, and the threat of a formal complaint that is well warranted (and supported by their own Ts & Cs) is enough to make them do the right thing. I waited 4 months for my refund, and it was worth it.

I've just got the 7 day free trial. My view based on the YouTube sponsor's was that it is, THE subscription to horror. Great! But after signing up , I typed in multiple movies I was dying to revisit l"hereditary", "Ju-On", anything you can think of that you already know. They don't have it. What they do have is a lot of stuff that I just don't care about as a typical set in my ways horror fan. Don't get me wrong, it's good if you want the newer stuff I suppose. But considering where I'm from you can't get any of the classics anymore, I would appreciate that by paying for a horror subscription service I would find at least some of the classics. I was disappointed initially, but I've edited my review after bingeing the site for the sake of the trial. Great anthology selection and a few really good , new movies / categories unlike any other streaming service. I must say I thoroughly enjoyed my pics for today. So make of this review what you will. Lol it's definitely worth trying.

I would actually give them a zero. I cancelled my subscription and they charged me over $80 at Christmas anyway.
Not much selection, CRAP

This service is a total scam. Their original content is some of the worst on the internet by far. Cheap, thoughtless, and rushed. They have commandeered the rights to some notable properties, forcing you to spend the cost of the overpriced subscription to watch one or two movies.

Websites had better user interface in the 90s.

This company is a scam that doesn’t care about its customers — they refuse to refund their stealth subscription yearly charges… If they were on fire I wouldn’t spit on them to put it out. Absolutely garbage business, get your horror fix elsewhere, unless you want to be horrified at how slimy these people are.

I paid for shudder and it wont let me in to sign in, wont let me cancel, you can’t get a hold of anyone from customer service their “phone number” just rings and no one answers. You have to go online and request a call and you get a ticket number and they just don’t call. SHUDDER IS A SCAM.

Paid for year subscription on Apps store. They received payment but will not recognize payment, want me to re subscribe with their website . This is after I already paid for a year.

"Oops! You’ve gotta rein it in. Too many people are using this account." I'm the ONLY PERSON HERE and I haven't even gotten to watch a SINGLE MOVIE YET. I just started the account and this is what I have to put up with? I was so excited to sit down and watch some movies, went through the effort of making an account, adding movies to my list, deciding which one to watch first... and now I can't even watch it.

I attempted to contact their tech support, which kept failing because their Captcha is broken. Who puts a Captcha in to block paying customers? Ridiculous.

After almost an hour I got it working on my own - but then it was too late, and I felt really depressed and angry at the whole ordeal. I forced myself to watch anyway, and then realized this "Shudder exclusive" is the same movie I saw on a free streaming site like a year ago, and shut off because it said it was in English and wasn't. So: I just spent like an hour trying to watch an "exclusive" that's available for free elsewhere, and that I didn't actually want to watch because it lies about being in English. Wasted almost all my precious free time for the evening. And got nothing in return but aggravation and sadness.

Also, I noticed about 95% of the movies there are available for free on other streaming services. I'm so angry and depressed about this. This was the little time I had to relax after a difficult day, and instead I had to spend it fighting with a system that provides no support - in fact, makes support difficult to get - and in the end find out the movies aren't exclusives overall, most of their stuff is available free elsewhere, things that looked interesting weren't as advertised, and I was going to go to bed, depressed, getting absolutely nothing out of this but another day of misery. Thanks Shudder.

We arranged a Dragula titans premiere party spent £800 yet shudder took the payment via App Store but it wouldn’t allow access it took them days to get back to us ruined a whole party I love Dragula but I’ll find other ways to watch it shudder is just terrible and not fun jab good way trash customer service and trash platform can’t contact them by phone either so lost £800 thanks to them and lost about 20 subs don’t bother with them absolutely awful service. Dragula needs to be taken to Netflix or another service that actually works as much as I love it I’d rather pass than give this incompetent company a penny and of my money avoid at all costs!

This company has been taking money out of my bank for a few months. I've never heard of them. Its obviously a scam. When I contacted them, thy denied all knowledge of my account and statrted asking for more and more information from me that theyclaimed they "needed" to find my account. Fraud

Can't really comment on the content as the streaming service doesn't work reliably. It consistently bugs out, has a video load error, or some other issue that prevents watching any movie or show. I do not recommend.