My Siemens engineer was outstanding! The best I’ve ever had. He was extremely knowledgeable and persisted on a very tricky matter until he got it sorted. He also helped me source the right spare parts... Ver mais
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Veja o que dizem as avaliações
time ok with phone call saying exact time - great if time can be narrowed down earlier if possible very courteous engineer - fixed the problem with explanation advice given to keep machine in bes... Ver mais
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I am absolutely thrilled with the Siemens EQ.600. The coffee quality is outstanding, thanks to the 19-bar pressure and the built-in ceramic grinder that gets the perfect aroma out of every bean. I lov... Ver mais
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I needed a replacement bottom drawer for my 20 year old freezer. Given the age I wasn’t hopeful of finding one. I phoned Siemens & they helped me source exactly what I needed. Absolutely delighted wit... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de utensílios de cozinha
- Fornecedor de Peças para Eletrodomésticos
- Loja de Eletrodomésticos
- Loja de artigos domésticos
- Fabricante
Sobre Siemens Home UK
Escrito pela empresa
At Siemens we are driven by boundless curiosity, to continuously push for progress and be one step ahead. Always anticipating the need of the consumer and deliver intelligent solutions and design that make life simpler and more efficient.
Explore our range of premium built-in and freestanding appliances featuring innovative features that deliver outstanding performance and results and help free your time to do the things that matter the most to you. Discover the benefits of connectivity and open up a world full of exciting possibilities.
Gain better control over your busy lifestyle, with a range of selected Wi-Fi enabled home appliances, and operate your appliances easily and remotely. Use the Home Connect App to access extensive functions and additional partner services – turning your house into a connected home.
Visit our website contact usInformações de contato
Old Wolverton Road, MK12 5PT, Wolverton, Reino Unido
- 0344 892 8999
- www.siemens-home.bsh-group.com/uk
4,8
Excelente
6 mil avaliações
Pede aos clientes que avaliem
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Resposta da Siemens Home UK
Hi, thanks for taking the time to leave a review on Trustpilot, I'm glad to hear you found our support helpful & friendly! Thanks - Craig
Siemens Home Appliance Customer Service
Experience engineer and quick service…
Experience engineer and quick service from placing the call to having the issue resolved.
21 de agosto de 2026
Resposta da Siemens Home UK
Hello Ali, thank you for your review.
We're glad you received quick service from our experienced engineer and that the issue was resolved promptly.
Thanks,
Brett
Siemens Home Appliance Customer Service
Great engineer punctual done a great job
Great engineer punctual done a great job
21 de agosto de 2026
Resposta da Siemens Home UK
Hello, thank you for your review.
We are pleased to hear our engineer was punctual and did a great job.
Thanks,
Mandy
Siemens Home Appliance Customer Service
Excellent professional service
21 de agosto de 2026
Resposta da Siemens Home UK
Hello, thank you for your review.
We’re delighted to hear you found our service professional and our staff excellent. Your kind words really brighten the team’s day and I will pass them on to everyone involved.
If there is anything more we can help with, please get in touch.
Thanks,
Sam
Siemens Home Appliance Customer Service
Arrived on time
Arrived on time, very professional and tidy, fixed the issue is good time.
21 de agosto de 2026
Resposta da Siemens Home UK
Hello Mark, thank you for your review.
We're glad our engineer arrived on time and provided a professional, tidy, and efficient service to fix the issue.
Thanks,
Brett
Siemens Home Appliance Customer Service
Engineer was clean
Engineer was clean, tidy, polite and helpful. Definitely a five star experience.
21 de agosto de 2026
Resposta da Siemens Home UK
Hi, thanks for taking the time to leave a review on Trustpilot, I'm glad to hear you found the Technician clean, tidy, polite & helpful! Thanks - Craig
Siemens Home Appliance Customer Service
Resposta da Siemens Home UK
Hello, thank you for your review.
We're delighted to hear you found our service excellent and our staff polite and respectful.
Thanks,
Mandy
Siemens Home Appliance Customer Service
Very fast repair service
Very fast repair service. My coffee machine was returned after 3 days of shipping it to the repair shop.
20 de agosto de 2026
Resposta da Siemens Home UK
Hello, thank you for your review.
We're glad to hear your coffee machine was repaired and returned to you so quickly.
Thanks,
Mandy
Siemens Home Appliance Customer Service
Siemens repair service is the best in…
Siemens repair service is the best in the business . The technicians were all excellent and knowledgeable of the appliances
20 de agosto de 2026
Resposta da Siemens Home UK
Hello, thank you for your review.
We are thrilled to hear you consider our repair service to be the best in the business. It's wonderful to know you found our technicians to be excellent and knowledgeable about the appliances.
Thank you again for your feedback,
Em
Siemens Home Appliance Customer Service
Real people are better than robots!!
Extremely helpful and efficient. The engineer identified and resolved the problem very quickly.
20 de agosto de 2026
Resposta da Siemens Home UK
Hello, thank you for taking the time to write your review.
Fantastic to hear our engineer was extremely helpful and efficient and that the problem was identified and resolved so quickly.
Real people do often beat robots when it comes to hands-on fixes and a friendly approach. I’ll pass your lovely comments on to the team, they’ll be really pleased.
If there’s anything more we can help with, please do get in touch.
Thank you again for your feedback,
Sam
Siemens Home Appliance Customer Service
Excellent service rendered
20 de agosto de 2026
Resposta da Siemens Home UK
Hello, thank you for your review.
We are very pleased to hear you received excellent service. I will pass your kind comments on to the team, they will be pleased to hear it.
Thank you again for your feedback,
Sam
Siemens Home Appliance Customer Service
Fast appointment and good work
The repair appointment was arranged very quickly and the engineer worked hard to solve the problem.
20 de agosto de 2026
Resposta da Siemens Home UK
Hi, thanks for taking the time to leave a review on Trustpilot, I'm glad to hear the issue was resolved quickly! Thanks - Craig
Siemens Home Appliance Customer Service
Resposta da Siemens Home UK
Hi, thanks for taking the time to leave a review on Trustpilot, I'm glad to hear you had a great experience with our Technician! Thanks - Craig
Siemens Home Appliance Customer Service
Resposta da Siemens Home UK
Hello, thank you for your review.
We are delighted to hear that you found our engineers to be quick, efficient, and friendly.
Thank you again for your feedback,
Em
Siemens Home Appliance Customer Service
Prompt and very efficient
20 de agosto de 2026
Resposta da Siemens Home UK
Hello, thank you for your review.
We are happy to hear you found our service to be prompt and very efficient.
Thank you again for your feedback,
Em
Siemens Home Appliance Customer Service
Resposta da Siemens Home UK
Hello, thank you for your review.
We're delighted to hear that you found the engineer to be knowledgeable, polite, and professional.
Thank you again for your feedback,
Em
Siemens Home Appliance Customer Service
I have been in contact with four…
I have been in contact with four different case handlers since the beginning of June regarding an issue with the Wi-Fi connection on my hob. I have completed diagnostics over the phone several times and provided the requested error codes, yet the only response I continue to receive is that the issue has been “passed to the development team” and that someone will be in touch.
Nearly three months later, I still have not heard anything further. Every time I chase for an update, I receive another apology and the same promise that they will follow it up, but no action is ever taken. I am having to do all the chasing myself.
Meanwhile, the app constantly notifies me that there is an appliance not connected in my home. I cannot simply stop using the app because I have three other appliances connected to it.
We only recently refitted our kitchen with Siemens appliances, and unfortunately this experience has seriously damaged my confidence in the brand.
Home Connect Ref: 2374236545
Case Ref: HCO-20244
20 de agosto de 2026
Avaliação não solicitada
Resposta da Siemens Home UK
Hello, thank you for your review.
We are very sorry to hear about the ongoing difficulties you have experienced with connecting your hob to the Home Connect app, and for the frustration caused by the lack of communication. We sincerely apologise for the delay in resolving this for you.
As your query relates to the Home Connect app and service, we would advise you to contact the dedicated Home Connect support team directly. They are best equipped to investigate this further using the reference numbers you have provided. You can reach them by telephone on 0344 736 0599 or by emailing service.uk@home-connect.com.
Thank you again for your feedback,
Em
Siemens Home Appliance Customer Service
Quick and prompt service of a broken…
Quick and prompt service of a broken Warming Drawer
16 de agosto de 2026
Resposta da Siemens Home UK
Hello, thank you for your review.
We're glad to hear you received quick and prompt service for your broken warming drawer.
Thanks,
Mandy
Bosch Home Appliance Customer Service
Quick and to the point
17 de agosto de 2026
Resposta da Siemens Home UK
Hello, thank you for taking the time to write your review.
We’re delighted to hear you found our service quick and to the point. It’s great to know we made things straightforward for you. If there’s anything more we can do, please do get in touch.
Thank you again for your feedback,
Sam
Siemens Home Appliance Customer Service
The engineer turned up on time with the…
The engineer turned up on time with the parts to replace the compressor on my fridge freezer and associated cables. Took about an hour and a half and all was resolved when he left. Apparently the compressor had seized up.
17 de agosto de 2026
Resposta da Siemens Home UK
Hello Gerrie, thank you for your review.
We are glad the engineer arrived on time with the correct parts and was able to resolve the issue with your fridge freezer.
Thank you again for your feedback,
Becki
Siemens Home Appliance Customer Service
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