Simplyhealth Avaliações 

4.909
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Have been with simply health for many many years , very professional, caring and easy and clear to claim on line , also sympathetic, knowledgeable staff if you have to contact them by phone nothi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After years of dental misery under Cornwalls sadly failing NHS dental service it's a joy to experience prompt and thorough treatment from Truro Dental Care covered and supported by Simply Health denta... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jeanette Phillips has been absolutely wonderful, everything we asked for Jeanette would help without any hesitation, phoned back at the times we asked and sorted all our problems out. Thank you so muc... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Claims are generally paid quickly. It does concern me that, despite having a healthy balance, only 50% of a recent claim was paid. I wonder whether the policy is still what I need. Perhaps it... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Plano de Saúde
  2. Agência de seguro odontológico

Sobre Simplyhealth

Escrito pela empresa

We are a leading B-Corp certified health solutions company, committed to providing affordable healthcare, to support everybody’s every day healthcare needs. Through our health and dental plans, including the market leading Denplan we look after over two million customers. We aim to support and protect the NHS through the provision of outpatient support to help people live their best lives.

We don’t have shareholders and since 1872 we’ve been led by our purpose of improving access to healthcare, for all in the UK. We are changing the game, investing £60 million in new businesses to accelerate the development of predictive and preventative healthcare services.

We understand our health depends on the health of our communities and our planet and we’ve always stood for a healthier world and are under no illusion that action is required for this to happen, we are proud to be B Corp certified.

Health Plans Dental Plans Health & Dental Plans for your business

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(4.909)

627 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Have been a Simply Health customer for…

Have been a Simply Health customer for many years and to date I have never experienced any issues whatsoever and have recommended this company to a number of friends and neighbours

23 de junho de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hello Mr Cottington,

Thank you so much for your long standing loyalty to Simplyhealth and for recommending us to your neighbours and friends. It means a lot to us. Thanks also for the 5 stars.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Really simple to use

Really simple to use, great service from the advisors!

23 de junho de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hello Ryan,

Many thanks for your great review and I'm so pleased you find the process simple to use and are happy with the service we provide.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Thanks for the help

Thanks for the help

23 de junho de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Lisa,

Thanks for taking the time to leave us a five star review, we really appreciate it.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Good experience with Simply Health so far

The customer advisor was really helpful, quick at responding and understood what was needed.
The platform itself is easy enough to use, it’s quick and simple to navigate around

23 de junho de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Maryem,

Thanks so much for your lovely five star review. I'm pleased to hear you found the advisor really helpful. We strive to make our online platform as straightforward and easy to use as possible and I'm glad you've found this to be the case.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Excellent service

What started as a worrying incident regarding a broken crown whilst on holiday, ended up with a prompt resolution and a smooth and effective claiming process with Simply Health. Thank you.

22 de junho de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hello Lynne,

I'm sorry to hear of your unfortunate incident whilst on holiday and I hope you weren't too badly affected by this. I'm pleased we were able to help support you with the prompt response and the smooth claiming journey.


Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

My latest claim actioned very promptly…

My latest claim actioned very promptly as usual.

22 de junho de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hello Terence,

Thanks so much for your five star review. It's lovely to hear you're happy with the speed in which we process your claims.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Excellent customer service and claims…

Excellent customer service and claims paid promptly

21 de junho de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Ms Thomas,

Many thanks for your review, it's wonderful to know how pleased you are with our overall service and the speed of your claim reimbursements.

Customer satisfaction really means a lot to us, thanks again for your feedback, we really appreciate it.

Best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Donna Wright

Donna Wright, was very helpful and explained everything to me.
Many thanks 😊

12 de junho de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Barry,

Thank you for your 5 star review, it's wonderful to know how pleased you are with our service and the support you received from Donna.

I can confirm that your kind words have been shared with Donna and her manager.

Thanks again,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Live chat help

Used the live chat to help get some info i was looking for. Spoke with Sam over this and they were beyond helpful! Super polite and friendly and very efficient in answering my questions. Very pleasant experience and very good customer service

19 de junho de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Sarah,

Thank you so much for kindly taking the time to share your feedback. We're delighted to know how pleased you are with our service and the support you received via live chat.

We would love to be able to share your kind words with the correct adviser and ensure that they receive the recognition they deserve.

To enable us to do so, if you would like to, please feel free to contact me directly with your full name, date of birth, and home postcode, referring to this review. Please email: customerrelations@simplyhealth.co.uk

Best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Sam was very efficient and helpful in…

Sam was very efficient and helpful in dealing with my query.

19 de junho de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Hannah,

We're delighted to know how pleased you are with our service and that Sam was able to support you efficiently.

We would love to be able to share your kind words with the correct adviser and ensure that they receive the recognition they deserve.

To enable us to do so, if you would like to, please feel free to contact me directly with your full name, date of birth, and home postcode, referring to this review. Please email: customerrelations@simplyhealth.co.uk

Best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Excellent Service


Excellent Service

17 de junho de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Ms Wake,

Thank you for your kind words, we really appreciate your 5 star review, and are delighted to know how happy you are with our service

Best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Sam was amazing went above and beyond…

Sam was amazing went above and beyond to try and resolve a technical issue.

17 de junho de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Sylvia,

Thank you for your wonderful feedback. your review was a joy to read.

We would love to be able to share your kind words with the correct adviser and ensure that they receive the recognition they deserve.

To enable us to do so, if you would like to, please feel free to contact me directly with your full name, date of birth, and home postcode, referring to this review. Please email: customerrelations@simplyhealth.co.uk

Best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 4 de um total de 5 estrelas

Had to submit a second claim

It is too bad that the full amount was not paid at first because the receipts were for an eye check up one day and choosing the glasses the next. There was only a difference of £5 but it meant that I had to send a second claim. I was sure that the receipts would be looked at and full amount paid without extra hassle. I just did not realise that the total receipts would not be paid at one time. I will know for again. We have been members for many years and this is the first time I have been disappointed with the outcome.

10 de junho de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi June,

Thank you for your feedback and longstanding loyalty.

Claims are reviewed by the details provided at their submission and assessed by treatment date.

We are very sorry to learn of your disappointment with this recent claiming experience. If you would like to provide any further information or to enable us to look into your concerns, please kindly contact us directly.

To enable us to review your account, please email us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code. Please also make reference to this review.

Kind regards,

Charlene
Simplyhealth

Avaliado com 5 de um total de 5 estrelas

Easy, quick and efficient.

Easy to claim and speedy payments. Quick response to queries about the account. A wide range of plans to choose from and I can consult a specialist without having to go through as insurance company's triage system.Modern, quick and efficient.I highly recommend.

17 de junho de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Michelle,

Thank you so much for sharing your detailed feedback, we really appreciate your kind words and wonderful review.

We're delighted to know how pleased you are with our service and that we are supporting you with your everyday health costs.

Thanks again,

Charlene
Simplyhealth


Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

SimplyHealth - Great Service - Ross and Malgorzata

Spoke to Ross and Malgorzata today - both provided fantastic service supporting me through the queries about my claims, and answering my questions thoroughly. As a result, all is sorted and I am very happy. Thanks again to you both!

17 de junho de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Emilie,

Thank you for kindly sharing your feedback, it's wonderful to know how happy you are with the service and support you received.

Your kind words have been shared with Ross and Malgorzata and their managers,thank you again for your 5 star review.

Best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Thanks Ross! Simply Health always very swift and easy to deal with.

Ross was super helpful today - resolving my issue very quickly and without fuss or complications.
I will note that this is the first time I have had to query something as all previous service relating to my plan, my claims and payouts have all been dealt with (and paid!) extremely promptly with minimal input from myself!
The claim process is super quick and easy online too. Very happy with Simply Health for many years now.

16 de junho de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi,

Thank you for your wonderful 5 star review. We’re delighted to hear that Ross was able to resolve your issue so quickly and smoothly.

It’s especially lovely to know how pleased you have been and continue to be with our overall service and your claiming experiences.

Please be assured your kind feedback has been shared with Ross and his manager.

Thanks again,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Optician claim

Excellent service from easy claiming to being paid out could not fault the process

14 de junho de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Mr Williams,

Many thanks for taking the time to review our service and your claiming experiences.

Your feedback and kind words really mean a lot to us.

Thanks again and best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Angela

Angela, was very quick and efficient and resolved my query within minutes. Very grateful for her help today.

15 de junho de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Jacqueline,

Thank you for your lovely 5 star review.

We’re so pleased to hear that Angela was able to resolve your query quickly and efficiently.

Please be assured your kind words have been shared with Angela and her manager.

We really appreciate your feedback, and are delighted to know how pleased you are with our service.

Best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 5 de um total de 5 estrelas

Quick, clear response.

They answered my questions quickly and clearly.

15 de junho de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Benjamin,

This is wonderful to know, thank you for your feedback.

We really appreciate your 5 star review, thanks again.

Best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Avaliado com 4 de um total de 5 estrelas

A really good service thank you

A really good service thank you. The only recommendations would be is please be more specific if additional information is required.

15 de junho de 2026
Avaliação não solicitada
logotipo da Simplyhealth

Resposta da Simplyhealth

Hi Kirsty,

Thank you for taking the time to share your feedback, it's wonderful to know how pleased you are with our service.

We continuously evaluate our overall service, and I can confirm we are currently reviewing our communications in relation to claims.

Thanks again,

Charlene
Simplyhealth

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