Our flights needed reorganising, due to a flight cancellation by LUFTHANSA, and Ian at Skyclub, re scheduled them, which suited us better! As usual great service
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Veja o que dizem as avaliações
I've been using Skyclub for 3 years now & can't see me using anyone else! Bella is friendly, professional, responsive & get the best prices out there all within quick timeline.. I totally recommend... Ver mais
Great service from the first contact. Followed up on everything committed to and on time. Efficient use of resources and kind and friendly service.
Milton was excellant he was polite proffesional he listened well and within one hour as promised he came back to me with flights that fufilled our every need perfectly we saved time and money we will... Ver mais
Detalhes da empresa
Escrito pela empresa
Trusted by thousands for First & Business Travel & service Please feel free to contact us, visit our website, or call us during our office hours M-F 9am-6pm, Weekends 10am-4pm on 0207 255 1234 We are always delighted to discuss how we can help and advise you for all your global travel, flights, hotels and beyond. Our clients include individuals, small and large companies and we welcome you all. Call us on 0044 207 255 1234 or pop in for a very nice cup of coffee from our very nice coffee shop friends next door. By the way, We are fully financially protected; IATA, ABTA and ATOL, Licensed by the Civil Aviation Authority ATOL9595, The Association of British Travel Agents (ABTA NUMBER: Y3196 & L861X) and Members of The international Air Transport Association (IATA 9128223) This means that we are Mainline agents, your monies are secure and financially protected and we meet the standards and tests required to hold such prestigious certification as a company. Skyclub is a registered trademark, Skyclub.com
Informações de contato
Skyclub Building, 2 Chitty Street, W1T 4AP, London, Reino Unido
- 0207 255 1234
- customerservices@skyclub.com
- www.skyclub.com
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I dealt with Milton who was excellent
I dealt with Milton who was excellent. Helpful, relaxed & a very nice telephone attitude with a calm, tolerant demeanour. Felt like an old friend!
I will certainly return.
Very pleasant very helpful good price
First time I’ve used this company so…
First time I’ve used this company so was a bit hesitant. Customer service has been excellent and I’m convinced that the price I’ve been quoted is very competitive.
If all goes well with this flight then I’ll be using them again.
Milton was excellant very informative he listened well and within one hour came back with flights that were great for us we saved time and money definetly recommend Sky club we will use them always
Milton was excellant he was polite proffesional he listened well and within one hour as promised he came back to me with flights that fufilled our every need perfectly we saved time and money we will always use Skyclub and milton again for our bookings thankyou from sharon and mark. cayman islands here we come to visit lucy❤️ x x
Dealt with Milton got me a great price…
Dealt with Milton got me a great price and so easy to make the booking
Thanks
Neil
A google search led to a brilliant contact
I found Skyclub on google, was in a position with a requirement to return early but I could not find on existing prepaid booking. The only solution was to find an alternate one way from LDN/SYD myself, but that would likely be far too expensive. I gave details in web form, pressed send, received a direct call from London within 2 minutes and spoke with Milton. Service from Milton was fantastic, he listened to my details, preferences, preferred solution etc and said he would analyse things and call me back in 30 mins. He did better, replied and called with an outline that solved my problem at a very reasonable cost basis, on a OneWorld carrier (my preference) and only 2 stops LDN/SYD, all business, for a very good price. It was all finalised that same evening (in Sydney) and overnight I received ticket and receipt info. Booking process was simple, I found better than expected I could find. Other reviews show many great people working there keeping clients very happy.
Friendly service
Friendly service. Good effective inputs. Was pestered somewhat excessively to make the payment. Otherwise fine.
Exceptional support
Exceptional support, professionalism, and helpfulness. From the first quotation to the moment of the flight, including if the one flight section get cancelled or suffer alterations. No fault.
IAN IS AN ABSOLUTE LEGEND! ⭐️⭐️⭐️⭐️⭐️
I would like to take a moment to recognise the exceptional support and professionalism shown by Ian during a recent travel disruption involving my flight itinerary.
Due to my original flight being cancelled by the airline, I was placed in a very difficult situation where I had to rearrange multiple personal plans and coordinate everything around a completely new itinerary. Throughout this stressful process, Ian went far above and beyond what I expected from customer service.
He patiently handled numerous back-and-forth discussions between myself and the airline, carefully worked through several itinerary adjustments based on my requirements, and remained supportive, responsive, and professional at every stage until my tickets were finally reissued successfully.
What truly stood out was his dedication and willingness to help despite the complexity of the situation. His efforts made a very stressful experience significantly easier to manage, and it is because of individuals like Ian that SkyClub continues to prove its excellent standard of customer service.
I also wish him continued success and all the very best in his future endeavours.
Great service and a very good price for…
Great service and a very good price for my virgin upper class tickets.
Thank you
Anyone I have spoken to has been very helpful and patient. At what must be an extremely busy and stressful time, because of the situation in the Middle East, I feel I have been given good advice and courteous attention.
Thank you
Very professional
Very professional. Easy to talk to and provides a competent, reliable service. I have used them for years.
Used sky club before and always been…
Used sky club before and always been happy with the service and the deal that they can secure
Very good service
Very good service, fast on replay's and good prices for Business Class Flights.
They were really helpful when we needed…
They were really helpful when we needed help thanks
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