Spiritmotorcompany Avaliações 

I would like to thank Sarah Jane
In the service department in furze road for her kind , efficient and helpful manner in getting my car fixed on a bad winters day in January .

bought car of archie very happy with service thanks archie

Archie just text me remind me leave the review completely forgot Archie do Apolgise
Bought audi a4 3 week ago very good customer service no issues as of yet Archie very polite man

archie serves me very well, good car

This company over promises, and when it fails to deliver they refuse to give you your money back. Bad service which is an understatement really it's the worst I've ever dealt with, bad attitude... horrific really.
Spirit motor group should be ashamed of this leigh branch.

Filter 1 star reviews and see the truth nothing but negative feedback all over socials... most 5 star reviews only have 1 review🤔 i gave seen a few from the staff who work there also stating there happy with the cars but they work there... family's put into dangerous cars 🤨😐😐😐

Bought a car from this company and i must say i had a great experience. Very happy with the car and service i recieved from this company. Very pleasant staff and would highly reccommend

I had lucky escape but I said I would write a review to warn others..
If you see a 5 star I assure you they won’t be from a genuine customer.
I’d be looking for a Volvo xc60 for a while and saw they had one advertised.
I contacted them and they got Jade to send a video. She asked for a deposit.. most ask for £99 to take it off the market for you to see.. came back within minutes to say what I thought was £300.. wasn’t until when I looked in my messages to see it actually said £500 😂. Anyhow I was told it was being run through the bullshit tests and have a fresh mot etc.. was told a light was noticed and was just a sensor, by this time I’ve sold my car and was left stranded in the middle of wales, having recently lost my partner, I was finding this a difficult situation, anyhow, I’d arranged to go and collect with my dad doing a 200 mile trip to collect me, to be told, the light hasn’t gone off so it needs checking, I contacted them the night before they said it would be ready to hear Jade say yes all fine it will be here all ready, got to the morning, I double checked and meaaaged, yes all fine I was told, I set off on my journey to be contacted by Jade telling me she’s got me mixed up and it wasn’t ready. At this point I was not happy, told her to return my money, she said how are we messing you about 😂😂 then office was somehow closed,they kept passing me on to more conmen, even said at one point, you would t have even noticed, and I could take it and they would collect in a few weeks to fix .. the turbo 😂 as if I’m going to buy a faulty car, even said why don’t we give you a courtesy car 😂 these are chancers who are buying write offs and not worthy to be on the road, anyhow I got my money after me calling one a cheeky prick and I’ll be down there with banners. I don’t know how these people sleep at night.. surely it would feel better knowing they are selling golf decent cars.. disgusting people.. all of them are just as bad.

Dishonest salesman and a waste of time. Don’t waste your time contacting this company

A cowboy company run by complete idiots with no care for anyone's safety. Bought a kia sportage in may. The following day the boot wouldn't open. ( ill condense this ) took the car back where they " professionally " stuck a screwdriver in the boot lock and said that will be ok now!! Gets the car back home and the boot still wouldn't open. 3 times they've had the car back, 3 times they ve " fixed " it.....3 times they've lied!!! Took the car to a local vat garage as advised by the finance company to get boot checked. Upon inspection an oil leak was also found. ( I checked the previous mot's online on the car before I bought the car and an oil leak was mentioned ) i was told before I collected the car that oil leak would be fixed, the car would have a new mot and full service, another lie!!! Again the car went back in July for a repair to the oil leak, boot still isn't sorted at this point either!! Away on holiday in August and we're driving out to a restaurant when the oil light comes on!! Why, how?? Its been repaired?? Its had a full service?? Why is there no oil?? Took the car to a local garage where they confirmed there was no oil in the car!! My mechanic was on holiday until September so took it to him when I could. He did a complete check on the car!! Oil leak was still present, anti roll bar issues as with both back wishbones and the boot still not opening....bit difficult when you have an 82 year old disabled mum who relies on a mobility scooter whilst we're out but cant get it in and out the car because of the boot!!! Finance company finally said they'd support a reject on the car.....ohhh trust me Ive already emailed the ceo of startline finance because they did nothing for me either!! I was told by the finance company and the broker that the car would have to be sent back to spirit motor company for him to do an assessment on the car for the reject!! He wouldn't pay for the work for my mechanic to fix it, spirit wanted to repair the problems thereselves. I refused this as they'd already had the car back several times in the previous months to repair it and lied because they did nothing. I told the broker and the finance company if spirit have the car back they ll fix it then refuse the reject!! The broker and finance told spirit NOT to repair the car, I told them thats exactly what they'd do....and they did!! The boot still isn't working though!! These selfish evil vile people who run this disgrace of a company and who write there own fake reviews because they cant get a decent review because everyone gets dangerous cars to drive. They want your money and thats that!! They ll be verbally abusive to you as soon as problems arrive, they ll threaten you and bully you and try to intimidate you. The car is now back with me, the ceo of the finance is doing a full investigation, the financial ombudsman and trading standards and the aa have also been notified. Theres a group on Facebook called scammed by the spirit motor company and its getting more and more unhappy customers joining with there own horror stories from this shambolic company, not everyone can be wrong!!! Avoid, do your research and run for the hills!! Sani....your not fit to be the man your supposed to be, oxygen theif!!!

WARNING please read reviews DONT BUY FROM THIS COMPANY! After over 6months fighting to get my deposit back as I had been lied to from start to finish and still had no car.....you have to chase them all the time, communicate non existence unless u ring....MOT passed 2 days after I left deposit but car had break and gearbox issues after MOT work that out!! Just stay away and go elsewhere save yourselves from a lot of hassle

sani the manger broke his word but I will not break mine until the very last breath i will continue to expose this company and sani for who they are once you hear the words im a Yorkshire man run as fast as you can and dont stop running💯💯 should of just refunded me when i asked and stuck to your promise... most 5 star reviews are from the company themselfs and a few luxky customers just be warned when things go wrong they dont want to put it right... hey buy a car find out for yourself im only trying to warn you!!! I have nothing to gain but to warn others about my personal experience!!!... the go by 5 different company names...... here what happend I purchased a car from Spirit Motor Company 8 months ago, and I deeply regret it. From the moment I drove it home, the car was riddled with issues — the engine light, DPF light, and ESP light all came on immediately. Despite their claims of doing a "115-point check" and having AA backing, the car was clearly not roadworthy..They spent months attempting to repair it themselves before eventually admitting defeat and sending it to a main dealer. During this time, I asked for a refund multiple times — even had a handshake agreement from Sani, the manager — but instead, I was forced to keep the car and told if I didn’t like it, I could take them to court.

Though they paid for some of the repairs, the car is still in poor condition with thousands of pounds’ worth of issues. It won’t even pass its MOT. When I contacted them again, I was told bluntly: “It’s your car, your problem now.”

Sani, who seemed friendly and helpful at the point of sale, quickly became dismissive and aggressive once problems started. The owner? Always “in a meeting” and never available. Their customer service is as broken as the vehicles they sell.

To make matters worse, I was given three courtesy cars, all of which had serious issues — one was leaking exhaust fumes into the cabin, which is incredibly dangerous, especially with young children and a pregnant partner in the carTheir response to all this? Shrug it off, deny responsibility, and continue operating with shocking disregard for customer safety and legal obligations. It’s worth noting that many of the positive reviews appear to be written by staff or management, and Trading Standards have had multiple reports about this company.
I waited months to leave this review, giving them every opportunity to make it right. They didn’t. What should’ve been resolved with a fair refund has turned into a long, stressful ordeal. The car was sold under false pretenses, and it’s likely a write-off that needs more money spent on it than it’s worth.
They stamped the service book but never did a oil or filter change my local garage confirmed this the car had now developed a knocking noise and the tensioners bearings have collapsed... it has to many problems to list
Please do your research before buying from this company. I hate leaving negative reviews, but I wouldn’t wish this experience on anyone. If you value your time, money, and safety — stay far away from Spirit Motor Company ring up ask to speak to mohammed the boss they will tell you hes away or in a meeting as he avoids most customers who hes ripped off

Filter to one star for a true reflection. Always go with your gut when dealing with this outfit.
Always pay by credit card. They may say they won’t allow this as they understand your rights.
Refused my 30 day right to reject the vehicle which turned out to be nowhere near satisfactory quality. Refused dialogue with me once they realised I wasn’t accepting their BS. Would have taken them to small claims court but the credit card company agreed with my account and refunded me the full amount. When I filtered the reviews to one star I began to see an accurate picture of this trader.
My experience was with trade cars direct Leigh/spirit motor company or whatever they are calling themselves today. I imagine some customers get lucky but the 5 star reviews are dubious in my opinion.
Avoid at all costs.

If i could rate this company zero i would. Purchased a car 10 days ago, took to an independent garage for checks/service. I was shocked to be advised the car is not road worthy and the breaks are worn down to metal. Gearbox is also needing significant repair. I obtained a report detailing this and returned to Spirit Motors to request a refund under the Consumer Act as the purchase was within 30 days and i had proof there were significant faults on the vehicle when it was purchased. The owner refused to refund this despite this being my legal right. I was verbally abused by a member of staff, Sani?, i can't remember his name, insulted me and to quote " i wanted a champagne car for lemonade money" The truth being a trusted a garage to sell a word worthy car which wouldn't put mine and my childrens life in danger. The owner offered to replace the brake discs and pads and unlock the caliper on the back left wheel. Stated as i did not take the extended warranty this meant my car was faulty and it didn't need to be road worthy - not sure how he thinks this translates. He advised as several of their cars are bought from auction and trade they do not have to check the cars and do not know if the cars are safe to drive. Neither do they care. I have started the process of recalling my full payment from my card company and i offered to return the car. This garage is run by complete cowboys who don't care about peoples safety. Avoid at all costs and join the facebook group to see more horror stories about this company.

Andy, a representative of Spirit Motors Ltd, is one of the worst men I have ever had to deal with and made my life a misery during this time period.

DS14 CLY - This all happened within 0-90 days of buying this car.

I got a car through Car Finance 247 and from this dealership. I picked a Vauxhall Corse (DS14 CLY) and within half an hour of Spirit Motors dropping the car off, it broke down. There was liquid gushing out the bottom of my car and smoke filling the driver & passenger seat. I had to get 3 blokes to help me push the car back to my parking space. Spirit Motors were reasonable in this instance, came and collected the car straight away and provided me with a courtesy car. They reassured me it was a split water pipe and I’d have the car back soon. I video’d the entire thing and showed multiple friends/family who said DO NOT TAKE THIS CAR BACK.

Whilst Spirit Motors had the car back, I decided that I didn’t want it any longer and informed Spirit Motors and Car Finance247 of this. Surprise, surprise both companies became extremely unhelpful. I was harassed and bullied by Spirit Motors (Andy in particular) and CarFinance247 to take the car back as they stated that Spirit Motors had the right to fix it. When the car was returned, it broke down WITHIN FIVE MINUTES of it turning up in the car park. Spirit Motors at this point then said that they believed I was tampering with the car and causing it to break down. I went back to Car Finance for help and they said if I wanted to reject the car, I would have to pay for a mechanic to look at it and confirm that there was a problem with it.

Myself and a neighbour push my car to the nearest mechanic (Halfords on Chester Road) and pay for a vehicle safety inspection. The mechanic confirmed they suspected the head gasket was blown on the Corsa and it was a common problem with this particular car. The mechanic supported my right to reject. Spirit Motors still would not take the car back and Car Finance 247 was supporting them completely. Meanwhile, the car is still broken outside my flat.

I was completely new to the world of car finance and was told Oodle was the funder (CF247 are just middle men, avoid!) so I went to directly to them. Oodle were completely supportive and helped me convince CarFinance 247 and Spirit Motors to take the car back again. Oodle said to ensure I put the car key and all docs in the Corsa and never accept the car back because they think I’ve been treated poorly throughout and its my right under multiple acts to reject the vehicle.

The car is then returned to Spirit Motors Ltd, and Oodle sent one of their own mechanics to check the car out and confirm liability. The Oodle mechanic finds that not only is it suspected that the head gasket has blown, but Spirit Motors Ltd also did not fix many issues that came up on the previous MOT that they claimed to have done. They FRAUDULENTLY PASSED THE MOT and then sold the car to me.

After all this, Spirit Motors Ltd still continued to hound me and Andy in particular was awful. He would say things like “it’s not my problem, it’s your car” and “we have rights, you’re tampering with it” and literally laughed at me when I was in tears on the phone. And to top it all off, Car Finance 247 officially supported SPIRIT MOTORS LIMITED and said that I did not have the right to reject the vehicle and I was being unreasonable. I even tried the other Spirit Motors Ltd Company and they were just not interested - they said it was not their site, not their problem.

Only because Oodle (who had the most to lose in this situation aside from myself) was supportive of me and my rights to reject the car, was I successful. It took a very long time to get Spirit Motors off my back because Car Finance 247 allowed them to behave in any way they wanted. The blokes at Spirit Motors Ltd were extremely intimidating and aggressive and I think the spineless advisors at CarFinance 247 couldn’t hold their own against them and I was left to deal with it on my own.

The experience I had with Spirit Motors Ltd coincidentally hit at the most stressful & vulnerable time in my life and Spirit Motors just made it so much worse. I was worried out of my mind that I would be stuck paying for a broken car, that would continue to cause me issues. If you want to gamble on months of stress and deal with disgusting attitudes and behaviours then yes go to this place. If you want a legitimate, honest and decent dealership and a car that works, DO NOT GO TO SPIRIT MOTORS LTD IN LEIGH.

I have record of everything I have stated above and I am currently going through ombudsman’s and solicitors to see if we can achieve compensation for what they put me through.

Awful company. My daughter bought a car from them. The car had issues which she highlighted before paying for it. They said they would investigate them and resolve them if necessary. They did not. They sent her away with an illegal tyre and other problems that she had to get resolved on her own. She paid for a years road tax but they did not put Ito and have not given her the V5 document so that she can do it herself. She has tried to contact them for over three weeks and they have fobbed her off. They have also hung up on me twice when I tried to obtain further information. We will now be taking legal action against them. If anyone believes this is inaccurate or unfair I am more than happy to share evidence.

I dealt with a gentleman called Ronaldo.
Very polite and courteous.
I obviously shopped around but no where in 10 mile radius could beat them value.
I would highly recommend them to a friend or relative without hesitation

If I could give less than one star I would. Day I received the car it broke down, managed to get it started and back home. Contacted Jade the sales person to advise, no response back from the several messages I sent her, just disappeared once the sale had gone through. Told her the car had broken down and there was a rattling noise coming from underneath the car. I advised Jade I was putting the car in for a service and would come back to let her know what was wrong. Messaged again to confirm what the issue was and that I had to get repairs carried out. No response to any of these messages. Eventually spoke to Mohammad, the "manager", who advised they would not be reimbursing the money as I did not get the works authorised by them. At no point in the process did Jade or anyone else mention this, even though I had advised the car was going in to my own mechanic to get repaired. Mohammad then proceeded to basically shout at me for a good ten minutes before telling me I better be nicer to him as he would be the one dealing with any future claims on the warranty. I work in an industry where customer service is key, this is by far the worst and most shocking example of bad customer service I have ever experienced. To actually shout at your customers and speak to them in that manner is disgusting.

Do not buy from this garage, I bought a car a few months ago and it was riddled with problems. Tried to keep it in house to fix but I had to physically go down to the garage to get a response from them. Stay away.

Bunch of con artists. Needed the AA to pick me up from the side of a motorway. AA Patrolman found a roll of electrical tape inside the engine and said that’s not a good sign.

When I was picked up at the station there was an engine warning light. I asked ChatGPT what it meant and I was told to do a diagnostic. I asked Shane at the garage if I could do one and he said no: mechanics are too grumpy and customers aren’t allowed to talk to mechanics. I said I’m going to talk to him anyway. He ran a diagnostic, and cleared the fault, which I now know from the AA patrolman was a temporary thing. It turned out there was a faulty fuel injector pump.

Shane said if you don’t want it we’ll give you your money back. I said no, I’ve come from France. So I bought it, thinking the fault was cleared. The invoice didn’t even have an address on it.

The girls were very friendly, I’m not sure if they know what rubbish cars are being sold there.

The “big boss” (an Asian guy) came into the main office and said to the sales people, if you get any complaints, you send them to me. Sales people don’t deal with complaints.

I was told by one of the employees that the big boss is very hard.

They hide faults, I’m getting the car fully serviced tomorrow as I wouldn’t put them past falsifying an MOT.

Shane also asked if I was paying cash and we all know what that means regarding payment of taxes.