subtel.co.uk Avaliações 

Cable did not fit port on camera for which it was ordered

My order has not yet been delivered by DHL.
PLEASE follow up the matter with them and advise me of the result. Thank you.

Although there was a day’s delay, which was beyond your control, you delivered the goods within your quoted timeframe. They were deliver in perfect condition and with a smile!
Thank you!

Very straightforward from ordering to delivery. More than happy with my purchase of a lens Hood.

Delivery.quality service

Easy to use website, fast delivery and courteous delivery.

Easy ordering, swift delivery

The first two batteries I ordered did not work because they were either not as described or faulty- I'm not sure which. Both were returned (separately) and both were claimed not to have been received by Subtel. Consequently I have not received a refund for either. Reading other reviews this seems to be not uncommon. Multiple comms with customer service-no help.

Very happy with purchases will shop again

Was told I’d get a refund for the return postage costs for the wrong battery they sent me. They didn’t refund and ignore all calls emails and messages. AVOID!

I purchased a replacement battery pack which is faulty. I contacted Subtel customer service twice to arrange a replacement or refund, and they completely ignored my requests. Presently, trying to get my money back via the bank. Appalling company of scam artists.

In response to Subtel reply: The customer service representative is referring to a message enquiry sent pre-delivery. My complaint of faulty goods, and request for replacement or refund, was sent on 1 March and follow-up on 5 March (confirmation receipts retained). Neither message was responded to, so it's a bit rich when they say "you can simply contact us directly". Yes, you can, they just don't bother to reply...

Add, won't ever apologise to list of complaints (see other reviews). FACTUAL response: You have not replied to my emails. Simply refund my money. Sick and tired of dealing with your unprofessional customer service team. Who do not provide customer service and spend their time trolling people who write bad reviews, instead of providing good customer service that would avoid bad reviews in the first place.

You absolute Muppets. Please provide an email address, not 'info at subtel.co.uk', and I will send you your own "Thanks so much for reaching out. This is just to let you know we have received your email and will respond as soon as possible" email acknowledgement on 1st March.

Excellent service from the team. Unfortunately the first battery I received was dead on arrival, Subtel was quick to respond by sending me a new battery. Excellent service. Thank you

Haven’t received the battery so cannot give comment
Just to let you know the battery has just arrived to my home in the Isle of Man

Fantastic service terrific communication and promt delvery.

Easy purchase fast delivery!!!!

I received the item that l was advised would be the right one for purpose so therefore a pleasing result.

Arrive on time I've use twice with one charge so happy with that should last me the 2 days for a wedding I am going to which ECO alternative one. And would recommend

Speedy delivery from Germany and looks good product-time will tell.