I had a great experience with Taylor Moves while viewing and purchasing my new home. The person who showed me the house was friendly, professional, and very helpful throughout the process. They made... Ver mais
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I had a great experience with Taylor Moves while viewing and purchasing my new home. The person who showed me the house was friendly, professional, and very helpful throughout the process. They made... Ver mais
A empresa respondeu
Everyone we have dealt with at Tailormade has been absolutely amazing. Super responsive to questions and kept updated throughout the whole house selling journey. Louise was so professional and support... Ver mais
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I have had various dealings with Tailormade Moves over the 13 years they have been in business and although I have tried other agents within this time I have always gone back to TMM. My experi... Ver mais
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Great communication . From the start the team were fantastic, great knowledge and guided me through the steps and made everything clear. Emails and text messages for viewings and reminders were v... Ver mais
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Being a great estate agent is about knowing the area, the property stock and the people who live and work here. Tailormade Moves has been operating in Inverness and the surrounding area since 2013 and over the years we’ve seen the area change and thousands of properties come and go. This level of knowledge makes all the difference – we know this part of the world inside out. And we understand all aspects of buying, selling and letting houses here. But our mantra is people first, property second. Tailormade Moves never forget that people are our business. We pride ourselves on doing the right thing, at the right time with the right people.
The Greenhouse, Beechwood Business Park, IV2 3BL, Inverness, Reino Unido
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We met Louise while viewing another property and from then we knew she was going to be the lady to sell our house. She was very professional, contactable around the clock and willing to work unsociable hours for viewings if required. Louise worked with us to get our house on the market as soon as possible so we could put offer in on house we had seen. She ensured pictures were taken promptly and they were uploaded to the website within a few days. We were very lucky to have our house put on the market on the Tuesday and offer accepted by Friday. Louise then helped guide us through the process of purchasing new house. We can’t thank you enough for all the help you gave us and would recommend Tailormade Move to a friend.

Resposta da Tailormade Moves
We instructed Tailor Made Moves to sell our home late last year while we had a reservation on a new-build property with a strict deadline attached. The purchase depended entirely on achieving a sale within a defined timeframe. This was explained clearly from the outset and the agent indicated they were confident working within that timeframe. Concerns about the practicality of the deadline were only raised much later.
There were some positives. Communication was generally courteous and viewings were arranged once interest emerged.
However, the early stages were slow. We waited around a month for the first viewing and during that period no alternative strategy, pricing adjustment or marketing change was proposed. In a sale where timing was critical, that lack of early momentum was significant.
There were also practical issues at the point of launch. We had to prompt both the installation of the sale board and the property being listed online. Photography required two rounds after an initial set appeared rushed, and the final images were not of a strong standard, which may have affected how the property was presented.
More broadly, the process was reactive rather than proactive. Periods of limited activity were not accompanied by a clear or structured plan to generate momentum. When feedback from viewings raised questions about the condition of the property, we made clear we were willing to act, but were advised that no changes were necessary and this did not develop into a defined strategy. Pricing and marketing decisions were taken in line with the advice provided.
In the final week before our onward purchase was withdrawn, there was no change in approach despite the known deadline. Given how critical that stage was, we had expected some form of escalation or renewed effort to engage potential buyers.
When we raised concerns, the response from the office felt defensive, with points challenged before there had been an opportunity to fully clarify the issues.
Given the clear time pressures attached to our onward purchase, a more proactive and structured approach was required.
For sellers working to a deadline or dependent purchase, it would be important to ask in advance how strategy will adapt if activity is slow, what specific interventions will be made, and how momentum will be maintained.

Resposta da Tailormade Moves
Rachel and others at Tailormade moves went out of their way to find us a rental property. There were adaptable to our needs and always friendly. An extremely professional service, they appear to be a tight knit team and we are so pleased with our new place and the support we continue to receive. Would definitely recommend.

Resposta da Tailormade Moves
During the process of my partner and I buying our first home we had Travis assisting us which made the whole experience effortless.
He was very accommodating as he was always on the phone whenever we needed him; solving any problem or query.
Couldn’t recommend him and Tailor Made Moves more, thanks Travis!🏡

Resposta da Tailormade Moves
As a first time landlord, Tailormade Moves were great at explaining all the requirements and legislation that I needed to comply with.
They handled everything and made the process very easy for me. Once ready to be let my house was snapped up very quickly. I look forward to continuing to work with them over the coming years. Thank you.

Resposta da Tailormade Moves

Resposta da Tailormade Moves
The staff are very nice and helpful, I had no hustle or time consuming files to complete but advanced swift technology apps made the transition beautiful 😀 👌. I will recommend tailormade moves to family and friends

Resposta da Tailormade Moves
Fantastic service from start to finish when selling our home with Travis and rest of the team at Tailor made moves. We were kept well informed along the whole journey. Fantastic customer service .

Resposta da Tailormade Moves

Resposta da Tailormade Moves
Great service and very quick tenancy turnaround. Reliable, professional, and easy to deal with.

Resposta da Tailormade Moves
We had a great experience with Tailormade Moves and can’t thank Travis enough for all his help with our purchase. He was always on hand to answer any questions. Would highly recommend!

Resposta da Tailormade Moves
We had a great experience with Tailormade, and Louise who took great care of us throughout the process. Personable, professional and always available, even for a wee update. She even matched up the buyer to our property. I really can't thank her enough!

Resposta da Tailormade Moves

Resposta da Tailormade Moves
Tailormade Moves have nurtured me through my recent house move, dealing with both sale and purchase. From preparing the sale details, through the viewings and offers to support with my purchase the whole team have been brilliant. I’ve been kept informed at all stages. A special shout out to Louise who routinely goes above and beyond for her clients.

Resposta da Tailormade Moves
Tailormade Moves have been very good to deal with. Everything has gone smoothly and the staff I have dealt with all seem to be very efficient at what they do.

Resposta da Tailormade Moves

Resposta da Tailormade Moves
Tailormade moves made my house search seamless compared to other companies that almost frustrated my house search for over six months.
Additionally, a beautiful handpack to welcome and congratulate me on my new home was a wonderful treat.

Resposta da Tailormade Moves
Katherine is very professional while still being very friendly and helpful. Made me feel very comfortable able selling my house through Tailormade. The other members of the team were the same very helpful.

Resposta da Tailormade Moves
Tailormade moves look after our property and are friendly and easy to deal with. I can recommend their services.

Resposta da Tailormade Moves
This sale had twists and turns !!
Tailor Made moves were more than capable of handling this project
Special thanks to Louise who went above and beyond.
Would I recommend TMM
I certainly would

Resposta da Tailormade Moves
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