Unexpected extra's in the delivery, Hydra filter tap came with an additional flow meter to accurately predict when to change the water filter. Items were well packaged and came within two days of pla... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Very good experience with Taps Empire. The product was really competitively priced and delivered quickly, free of charge. Very definitely 5 stars.
Three sided shower enclosure ordered, one door delivered 6th April, the remaining panels on 1st June! Missed installation date from contractor and now will not except back as 20 days have passed from... Ver mais
The goods I ordered arrived well packed and on time. My husband who is disabled is entitled to vat relief. Taps customer support staff were most helpful and facilitated the claim in a timely and e... Ver mais
Detalhes da empresa
- Loja de Acessórios para Banheiros
- Fornecedor de Equipamentos e Sistemas de Aquecimento
- Loja de box para banheiro
- Loja de suprimentos para encanamento
- Reforma de Banheiros
- Remodelador de cozinhas
Escrito pela empresa
Taps Empire is U.K.'s leading retailer of bathrooms, taps, mixers, showers and radiators.
Informações de contato
9 Upminster Road South, RM13 9YS, Rainham, Reino Unido
- 0330 043 1254
- sales@tapsempire.co.uk
- www.tapsempire.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Taps Empire
Great service, ordered a Bristan mixer tap on Wednesday and it arrived on Friday as expected. Checked box, all perfect.
Fitted tap on Monday, much better than the one it replaced. Very competitively priced with free delivery.
Will definitely use Taps Empire again.
Great service
Great service, was the cheapest price and item came the next day.
Good value & prompt delivery
Sourced shower using Google Shopping & placed order on Monday evening. Received email order confirmation immediately. Shower delivered on Wednesday evening.
Fortunately I received updates from the DPD App about the delivery. As not everyone uses this App, service could be improved if Taps Empire emailed delivery and tracking details to the customer directly.
Excellent next day delivery
Excellent next day delivery, ordered 3.30pm arrived next day 10am
Also advisor was knowledgeable and helpful. Price excellent too.
Very minimal and strict return window
Very minimal and strict 14 days return window. Just a few days late and does not allow return anymore. Most other places allow 30 days. Make sure you will never, ever, need to return before placing any order.
But you know, you never know.

Resposta da Taps Empire
Good selection of taps available
Good selection of taps available, easy ordering & payment and prompt delivery.
Will use again if I ever need to.
The tap came quickly and as expected
The tap came quickly and as expected. I would recommend this company.
Will use again.
Competitive prices, a large selection of products and no hidden extras ( vat & delivery).
Highly recommend & will use again.
Advertise and take payment of out of…
Advertise and take payment of out of stock items

Resposta da Taps Empire
Really helpful on the phone
Really helpful advice on the phone and they checked some spec with the warehouse and gave us the correct information before we bought as there were some conflicting details online elsewhere (including manufacturer's own site) regarding the product in question.
Bath
From ordering to delivery was very quick
Very happy with the service
Great price,great communication and…
Great price,great communication and delivered quickly and on time
Even if you seethe item as “ in stock “ prepare for extra 8 weeks …
Although the item was shown as ready for dispatch 2-4 days they took extra 4 weeks assuring us that it would arrive. When the time passed, they just gave us the same story with additional 4 weeks. So we had to cancel. Absolute joke and time wasting

Resposta da Taps Empire
Vitra half pedestal
Find a good product. Fast delivery!Thanks
So happy with my purchase and fast…
So happy with my purchase and fast delivery
Poor Customer Service
The item was not dispatched within 24 hours as stated on the website, I therefore waited longer than expected for the part to arrive. The anonymous customer service agent (they do not sign off their email with a name) offered zero flexibility when I wanted to return an item merely 3 days after the 14 day returns period had ended. The item had not been used and was still completely in the same condition from when it was sent out and received.

Resposta da Taps Empire
Repeat order, no complaints
Item arrived promptly and as described, have ordered replacement filter more than once now and never had any issues.
Dishonest and poor service experience
Dishonest and poor service experience. Said that the item was in stock then I had to chase to see what was happening to then be told it was going to be delayed by several weeks. As that approached I asked for an update and then got a dispatch notice so organised my plumber to fit then when arrived it was only part of the order but nobody thought to let me know this and the other part would be further delayed. You don't hear anything unless you chase them and one of the poorest experiences dealing with a company I've had.

Resposta da Taps Empire
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







