Excellent quality meat, very well packaged. We have ordered a selection of meat, including Steaks, Chicken & Sausages. We found the quality to be very good and will certainly be re-ordering again soo... Ver mais
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First and last time customer. Box arrived soaking wet and silver bag inside full of water, plenty of ice packs but they’ve all melted. Most disappointed by the short use by dates on the product... Ver mais
A empresa respondeu
I've used the DMC for over a year, placing 20 orders. My experience of the customer service and food has been outstanding. Varied and popular cuts of meat, great steaks, best burgers ever! On my expe... Ver mais
I placed and order with the Dorset meat company for a big Birthday for myself! Had Fillet, Rib Eye and Sirloin, included some specialty butter, cheese and wine !! Order came well packaged and with chi... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Meat Boxes UK delivered from 100% grass-fed outdoor reared animals. Our grass fed meat is slowly reared on small Dorset farms producing wholesome natural meat. Buy meat boxes online, grass fed chicken, free range beef. Meat delivery UK Save 10% Off you...
Informações de contato
Reino Unido
- www.thedorsetmeatcompany.co.uk
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Respondeu a 25% das avaliações negativas
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The quality of the salmon was amazing
The quality of the salmon was amazing. Best I have ever had. I can’t wait to try some of the meat next. Customer service was also very good. Super responsive and helpful.
Poor customer service
I ordered a leg of lamb on 10th March to secure my delivery in time for Easter. It was due today but got an email saying it would be delayed and would be delivered tomorrow. I have just received a call from the Dorset Meat Co saying my delivery has been cancelled and I will be refunded my £90 which will take 3-5 working days. I now have to spend more money buying a replacement. Disgraceful customer service. One lost customer who spends quite a lot of money there.
Wonderful food and great service!
I ordered food for a 70th birthday dinner for my husband and was extremely pleased with the quality of the meat (a delicious Beef Wellington) various cheeses and some yummy butter. The order arrived exactly when promised and in great wrapping to keep it cool. We were more than pleased with our purchases and wouldn't hesitate to order from this company again!
Very impressed
Ordered some sausages, rabbit and venison burgers for my dad. Arrived perfectly on time, packaged well. Quality was excellent. Just ordered some fish for my mum this morning. I emailed as there was a glitch with the delivery slot I had chosen. Had a very quick, very helpful reply and it is all sorted now. Thank you! First rate quality and service. Would highly recommend.
My delivery
The box arrived at my door and the delivery driver made a huge effort to tell me it was heavy and offered to help. The meat was packed beautifully, and interleaved with ice packs which were all still frozen. The meat is really good, butter and cheese too and particularly good were the chicken and wild mushroom pies. So much better than anything you can find in a supermarket. Thank you so much Dorset Meat company, so glad I found you. Everything I ever wanted.
Disappointed
Bought few stuff from them including 500g of bone marrow for my baby. It has 4 bones in the packet but only 2 has marrow in it. The other 2 are just bone.
Bad smelling products
Ordered duck, chicken, fish and meat scraps for my cats. The chicken wings and legs didn’t look fresh and once the packages were opened, omitted a terrible smell, which further confirmed the product wasn't fresh. Very disappointed and will no longer order from them.
Underwhelming tough meat
Have been working my way through a reasonably largw order and overall unfortunately disappointed.
Pretty much all meat to date has been very chewy and generally flavourless.
Was looking for an authentic company to supply on regular basis but cant justify this going forwards.
I write this as my lank shank is being left as i cant eat it.
Shame, packaging looks high end when arrives, but not for me.
Terrible
Terrible. First order was delivered a mile away leaving me and 20 family members disappointed. No immediate redelivery or solution - please use other online butchers so you are not disappointed.
Fantastic quality goat meat in the UK
Fantastic quality goat meat in the UK. Excellent packing, Next day delivery, great customer support and priced reasonably for the excellent quality meat. Thankyou
Excellent meat and service
This is the second time I’ve used Dorset Meat Company and I’m a firm follower from now on.
I liked the ethos of the company for sourcing grass fed meat from small independent farmers who care for their animals over a good few years before humane slaughter. The meat is first class and only slightly more expensive than a good high street butcher ( fast disappearing). I’m happy to eat less meat and pay a little more for top quality produce. Highly recommend this company.
Terrible customer service
Great meat, terrible customer service unfortunately.
Big Birthday Treat
I placed and order with the Dorset meat company for a big Birthday for myself! Had Fillet, Rib Eye and Sirloin, included some specialty butter, cheese and wine !! Order came well packaged and with chilled control, all items had good long dates, everything was amazing, loved the steaks and the isle white and Oxford blue cheeses spectacular!! Will definitely use again ! 👍👍😁
A wonderful find
This is a fantastic company, with excellent produce; grass-fed, sustainable and ethically raised. It is produce from small family run farms, so you know exactly where it’s coming from. The taste is notably different and superior. It is well packaged, delivered quickly and the service is fantastic. When things go wrong, they acknowledge it and take accountability quickly, professionally and with the customer at the centre of what they do. I’ve recommended to many family and friends and they all have the same excellent experience.
Fantastic service from start to finish
Fantastic service from start to finish. Easy to order and order was acknowledged immediately at the start of the next working day.
The team kept me informed throughout and were highly proactive, polite and professional.
I cannot recommend highly enough.
Big let down at Christmas
Big let down at Christmas. Ordered in October thinking that much notice would secure my food. Ordered for 23rd Dec but got a message late in 22nd to say it would now be delivered on the 24th. The whole point was to get quality meat, which it is, and avoid the shops at peak shopping time to be with family. But I went to Waitrose and got some food for the 23rd and got extra for the 24th as I had the fear it wouldn’t arrive.
The parcel arrived, but the chocolates had been swapped out and the large wellington to feed 5 was half the size I’d paid for! No communication at all, they took my money months in advance and failed on Christmas Eve! I got a refund immediately without any quibble, I asked if they could get a Wellington out to me but they just said no. So please don’t rely on this company for a special occasion.
Also the cooking instructions for the wellington were wrong - I’ve ordered a wellington from them for the last 3 years at Christmas so something went very wrong this year.
Lucky I had spare food, was quite an expensive experience and cost time away from family which I resent.
I’ve had plenty of meat boxes over the years that have been excellent. I’ve even had a call from them in the past when one item of cheese wasn’t available, so I do recognise that in the past they were a super company with excellent communication and customer care. I suspect they have been highly successful but have not managed to scale up and sadly the customer is the one to be let down.
Amazing quality meat non halal perfect…
Amazing quality meat non halal perfect for us.
Excellent quality meat
Excellent quality meat, really tender!
Ordered Turkey, Gammon, plus various other meats for Christmas - all really good quality and fully flavoured.
First impressions are great
I’ve had 2 deliveries from the Dorset meat company so far. The delivery has been spot-on. The meat has been spot-on. I originally started using this company because I don’t advocate the use of religious slaughter. This company deals with farms that use small abattoirs, using traditional methods, so that the animals aren’t stressed. Yes, they may be slightly dearer than supermarket prices but the quality is excellent, you can certainly taste the difference.
Non reliable
It doesn’t matter how good the meat is if it isn't delivered on time. Reliability is everything with food delivery, and this service failed. I ordered a brisket with priority delivery a full week in advance to ensure I had two days for prep work. However, it failed to arrive on Friday and Saturday, putting my Sunday event at risk. DPD now shows a Monday delivery. Luckily, I found a replacement locally to save the day, but I won’t be using this 'online service' again. You’ve lost a customer
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