BEWARE!!! I ordered a life jacket for my son to use on our holiday using express delivery. It never arrived even though I ordered it 10 days before the holiday. I contacted The SUP Co who said it had... Ver mais
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Veja o que dizem as avaliações
Unfortunately, a very disappointing experience with The SUP Company. I placed order WEB6981 on 11 July for three wetsuits, with a total order value of £654.93. The stated delivery time was... Ver mais
Fantastic company. Item I ordered was much cheaper here than elsewhere. It arrived two days after ordering even though I only paid for regular delivery- I fully expected it to take at least a week. It... Ver mais
Have recently purchased a SIC Okeanos after a long time searching for the perfect 14foot board for a big fella like me. The folks at the Sup Co were sooo helpful from start to finish, kept me infor... Ver mais
Detalhes da empresa
- Loja de artigos para esportes ao ar livre
- também em
- Loja de roupas desportivas
- Loja de roupas esportivas
- Loja de skate
- Loja de surfe
- Loja de windsurf
Escrito pela empresa
The SUP Company is the largest SUP inflatables and hard Stand Up Paddleboard store in Europe; specialising in inflatable paddle boards and hard shell Stand Up Paddleboards. Free Next Day Delivery on orders over £100.
Informações de contato
Woodmill Lane, SO18 2JR, Southampton, Reino Unido
- 02380172189
- supteam@thesupco.com
- www.thesupco.com
Sem histórico de pedidos de avaliações
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delighted!
My SUP arrived the next day and I'm delighted with it.
I haven't paddle boarded before and found the assembly very straight forward - I like the click-in fin with no screws.
The 'Yarra' board was a manageable weight to carry and felt comfortable to use.
I'm looking forward to many happy paddles!
The Name of the Company speeks for itself :)
Very good support and customer friendly :)
Wrote them on Facebook and got my answer very fast.
After my order was delivered I had an additionally question - also was answered very fast :)
I also like their Youtube Channel as well :)
Had the stock and fast delivery
Ordered some Red Paddle accessories. Had what I wanted in stock and delivery was swift. I had no need for Customer Services, but in the past when I’ve asked them pre-sales questions they have always been knowledgeable and patient.
First purchase from SUP company and…
First purchase from SUP company and very impressed with the service. I ordered online after having a chat with someone at the company and was advised the product was expected in stock in 3 weeks' time and would be out for delivery the next day. It actually was delivered a week early and the communications from SUP and the couriers were spot on. One slight snag was a paddle was missing from the order, so I phoned and the company apologised and said it would be out on a next day delivery. True to form it was with me by lunchtime the next day. No forms to fill out or any hassle. Great service based on the first-time experience. Oh, by the way, my Red paddleboard is awesome.
Purchased a Fanatic SUP package
Purchased a Fanatic SUP package. Excellent service, prompt and efficient. Customer care is excellent with quick response to queries. Would order from them again and would highly recommend.
Great service as always
Always quick delivery and great advice
Always quick delivery and great advice. Prices are the best also. Quick to help if any issues.
This is the third board we have bought…
This is the third board we have bought from the Sup Company. All the staff are friendly and super helpful, they could not do more for us.
Highly recommended, big thanks to Tony and the team.
Great products, great service
SUP Company continues to provide brilliant customer service. This is the second SUP I have bought from them. Fast delivery, brilliant communications, lovely products.
100 % positive experience .Excellent…
100 % positive experience .Excellent service good advice brilliant products very responsive to questions. Cannot fault
Great Support
Really helpful advice & support from the Tony & the team at the SUP Company.
Much appreciated - made it easy to collect in person.
Very quick delivery
Very quick delivery. Sturdy product, ergonomic handles and quality material.
Ordered a board bag from these guys and…
Ordered a board bag from these guys and it was with me the next day. good swift service and helpful buying advice over the phone.
Easy going, helpful staff
It's nice to have someone on the phone to solve queries. My computer froze and messed up my order, but with a quick phone call everything was sorted. The 0% finance means that I can spread the cost out over a year, which is a great help. Delivery was quick and easy, I will definitely use this company again. Now waiting for the sideways hail to stop falling and get out on my board.
Fantastic service and smooth…
Fantastic service and smooth transaction. Top quality board and speedy delivery, thank you!
Fast delivery good customer sevice
Fast delivery good customer service and great boards i can only recommend this site
Kyle found us the board we were after
Kyle found us the board we were after, which they didnt have in stock, but is ideal for paddling with our dog as has a full deckpad. Order process smooth and delivery fine. Second board i've brought from Supco, good service as always.
More than professional and helpful
Faster delivery than I was expecting. It was like a birthday surprise.
I had a couple of questions about the delivery (regarding my use of it and what the potential benefits may be of changes in size) which I sent in an email. I got a phone call reply and had a really valuable and interesting conversation that answered all my questions.
Not only was it really helpful it us also given me the confidence that I could contact with any questions I have in the future about SUPing- not just regarding my purchase.
Thank you.
Good price
I ordered some boots which did not fit.
I sent them back and there was a bit of a communication error when it came to a refund.
It has now been sorted.

Resposta da The SUP Company
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