Just recieved my peony hook and eye post surgical bra today. I was waiting on this bra so that I could change the one given to me by the hospital. It is advertised as compression and sensitive to ski... Ver mais
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So comfortable! I wish I'd none about these bras sooner. Following a lumpectomy, reconstruction and lymph node removal, I was sore in various places. I tried various post surgery bras and sports bras... Ver mais
I ordered the post surgical support briefs as I am going for a mini abdominoplasty. Unfortunately although they are seam free and very soft and comfortable they offer very little support across my abd... Ver mais
A empresa respondeu
These post surgical bras are incredible! This is my 3rd attempt at buying comfortable compression bras after thoracic surgery. The other two were so painful to wear, then I came across these as recomm... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
THEYA Healthcare specialises in post-surgery lingerie and recovery wear designed for women following breast cancer surgery, mastectomy, lumpectomy, cosmetic surgery, and radiotherapy. Our award-winning bras and briefs are made from super-soft, breathable bamboo fabric that’s naturally antibacterial, moisture-wicking, and ideal for sensitive skin. Recommended by healthcare professionals and trusted by thousands of women worldwide, THEYA Healthcare products are designed to promote healing, reduce irritation, and provide all-day comfort during recovery.
Informações de contato
Dungarvan, Waterford, Irlanda
- info@theyahealthcare.com
- www.theyahealthcare.com
3,6
Bom
153 avaliações
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Well-fitting and comfortable
I ordered 2 of these bras. I like the fit of the cups, the front fastening and the material. My only negative is that it does not appear possible to alter the length of the straps.
12 de outubro de 2021
Resposta da THEYA Healthcare
Hi Sonia,
Thank you for the review. We're delighted to let you know that our straps are fully adjustable from the front of the bra, the hook slides out and can be re-hooked into the ribbon to be lengthened or shortened to whatever feels most comfortable for you. Please see this link to a fitting video which shows the straps being adjusted, I hope this helps https://www.youtube.com/watch?v=VCUHkLBbO1w
Kind regards,
Celia O'Dea
Head of Customer Management
Peony Zip bra
Bought the Peony Zip bra for post surgery. Unique, soft and comfy, it really is unlike other bras I've tried post surgery (I.e John Lewis and M&S). Quick and efficient response and exchange service as I ordered an S size which was too small. My remarks would be that the size guide is not quite realistic and bra sizes do not match clothing sizes. I'm a size 10 in clothing but the recommended S bra size was very tight despite the soft, stretchy bamboo fabric. Also, no returns are offered and if you are to exchange your bra, no pre paid labels provided. Free returns/ exchanges is always a nice gesture... Hope this is helpful!
9 de outubro de 2021
Resposta da THEYA Healthcare
Dear Nina,
Thank you kindly for taking the time to give us this feedback. We are delighted to read that you find our product so soft and comfy.
Please note it is for reasons of health and hygiene we prefer to have a non-return policy, but as you mentioned we are happy to accommodate our customers if there are size issues.
We have carried out detailed research for our size chart to try and ensure it is as accurate as possible based on bra sizes, we value your feedback that you feel they come up small, this will be passed onto our design team.
Kind regards
Celia O'Dea
Head of Customer Management
Very comfortable
Very comfortable, great fit. Helps with the hot flushes. Would advise going up a size to your normal just so looser around the ribcage post surgery. Breast cup size accurate. I am 5 '3 size ten and medium fits really well. If you are a large cup size I would go for the vanilla one. Really fast delivery, lovely packaging and ecofriendly.
30 de setembro de 2021
Resposta da THEYA Healthcare
Hi Aideen,
Thank you for the great review. We really appreciate you taking the time to give us this detailed feedback. We're delighted you are happy with our beautiful products.
Kind regards,
Celia O'Dea
Head of Customer Management
Really comfortable bra
Really comfortable bra, a joy to wear during radiotherapy treatment. The only downsides for me are the detachable straps which keep opening when I least want them to. Otherwise highly recommended.
25 de setembro de 2021
Resposta da THEYA Healthcare
Hi Sarah,
Thank you for the great review. We really appreciate you taking the time to give us this feedback. May I suggest slightly tightening the compression/length of your straps, we find this helps reduce the possibility of the straps opening. We're delighted you are happy with our beautiful product.
Kind regards,
Celia O'Dea
Head of Customer Management
Theya Bra
This bra is very soft and comfortable to wear. It is well made and easy to put on due to hook and eye fastening at the front. I will buy again
24 de setembro de 2021
Resposta da THEYA Healthcare
Hi Ruth
Thank you for the great review! We really appreciate you taking the time to give us this feedback. We're delighted you are happy with our beautiful product.
Kind regards,
Celia O'Dea
Head of Customer Management
Very quick & efficient service
Very quick & efficient service! And I love the bamboo masks.
23 de setembro de 2021
Resposta da THEYA Healthcare
Hi Uta,
Thank you for the great review! We really appreciate you taking the time to give us this feedback. We're delighted you are happy with our beautiful product.
Kind regards,
Celia O'Dea
Head of Customer Management
Bras come up very small
Bras come up very small - I am size 8 and 32 inch back and I am medium. V comfortable though when I got the right size.
18 de setembro de 2021
Resposta da THEYA Healthcare
Hi Kylie,
Thank you for the review. We really appreciate you taking the time to give us this feedback, this will be noted and discussed with the design team. We're delighted you are happy with the comfort of our product.
Kind regards,
Celia O'Dea
Head of Customer Management
The items arrived quickly
The items arrived quickly, I can understand why they were in individual boxes but in the future I'd like to see the option of multi packs of boxer shorts that could be put into one box.
11 de setembro de 2021
Resposta da THEYA Healthcare
Hi Mags,
Thank you for your recent order and your feedback regarding the boxes, I will most certainly feed this back to our design team.
Kind regards
Celia O'Dea
Returns information!
The garment ordered is not suitable and I requested details of how to return it but have not had any response.
4 de setembro de 2021
Resposta da THEYA Healthcare
Hi Louis,
Please note for hygiene reasons underwear is exempt from normal distance selling rules and as such cannot be returned unless faulty. This information is contained on our website https://www.theyahealthcare.com/policies/refund-policy.
Kind regards
Celia O'Dea
Non compression post surgery garment
Theya products are well made from soft bamboo fabric. They advertise as post-surgery underwear, it’s worth pointing out the fabric does not offer compression or firm support needed for most surgeries.
It is also worth noting Theya don’t accept returns on any briefs and if needing to return another item it incurs a charge in excess of £10 for a tracked return from the UK to R.O.I returns address.
I feel Theya should review their returns policy as most of their customers have already been through, or about to go through, the trauma of surgery, probably cancer like myself, and could do without the extra stress of having an item they can’t return, in my case as the item was not offering the compression needed from a post-surgery garment.
2 de setembro de 2021
Avaliação não solicitada
Resposta da THEYA Healthcare
Dear Rosemary,
We are sorry to read your review and as per our email to you this morning no underwear company would accept returns for obvious reasons.
No company is more aware of the stress and worry you are no doubt going through, our team members have also gone through cancer treatment. We truly want to help our customers. We do not market or advertise our briefs as compression garments because they are not - they do however provide medium support and can be used during recovery. Our briefs have many many glowing reviews from stoma patients for example. We love that you are interested in bamboo and sustainable products and hope you can use your briefs for the post-compression garment phase of your recovery, when your surgeon advises you to do so.
Kind regards
Celia O'Dea
Head of Customer Management and Quality
Excellent Product.
23 de agosto de 2021
Resposta da THEYA Healthcare
Hi Mary
Thank you for the great review! We really appreciate you taking the time to give us this feedback. We're delighted you are happy with both the product.
Kind regards,
Celia O'Dea
Head of Customer Management
Very good quality and very fast at…
Very good quality and very fast at shipping to you.
16 de agosto de 2021
Resposta da THEYA Healthcare
Hi Sandra
Thank you for the great review! We really appreciate you taking the time to give us this feedback. We're delighted you are happy with both the product and service.
Kind regards,
Celia O'Dea
Head of Customer Management
Great bra post Diep Flap surgery
Wearing this bra 5 weeks after double Diep Flap reconstruction. Very soft/ comfortable and supportive to wear. I wasted money on cheaper versions of this style of bra, this one is worth paying the extra for.
15 de agosto de 2021
Resposta da THEYA Healthcare
Hi Sarah
Thank you for the great review! We appreciate you taking the time to give us this feedback. We really do listen to our customers to understand their needs so we're delighted you are happy with the design of our product.
Kind regards,
Celia O'Dea
Head of Customer Management
It arrived the next day
It arrived the next day! I was delighted! My only comment is that there was a hard piece of fabric/stitching at the zip that wasn’t covered which was a bit painful/annoying but nothing a plaster didn’t fix!
21 de julho de 2021
Resposta da THEYA Healthcare
Hi Stacey,
Thank you for the review. We really appreciate you taking the time to give us this feedback, this will be noted and discussed with the design team.
Kind regards,
Celia O'Dea
Head of Customer Management
Resposta da THEYA Healthcare
Hi Maria,
Thank you for the great review! We really appreciate you taking the time to give us this feedback.
Kind regards,
Celia O'Dea
Head of Customer Management
Thank you Theya!
I discovered this product recently and can't speak highly enough about it. Very comfortable, well designed and made. It shipped to me very quickly and came beautifully packaged.
This is a very innovative product, I just wish it had been around after my breast cancer surgery in 2003
14 de julho de 2021
Resposta da THEYA Healthcare
Dear Sharon,
Thank you for the great review! We really appreciate you taking the time to give us this feedback. We're delighted you are happy with both the product and service.
Kind regards,
Celia O'Dea
Head of Customer Management
Excellent product
Excellent product. Comfortable to wear with excellent support. Easy to wash too.
14 de julho de 2021
Resposta da THEYA Healthcare
Dear Sinead,
Thank you for the great review! We really appreciate you taking the time to give us this feedback. We're delighted you are happy with our beautiful bamboo products.
Kind regards,
Celia O'Dea
Head of Customer Management
Excellent products
Since breast surgery early 2021 i have been using theya bras which are extremely comfortable and cool. Very happy to recommend to others
10 de julho de 2021
Resposta da THEYA Healthcare
Dear Teresa,
Thank you for the great review. We really appreciate you taking the time to give us this feedback. We're delighted you are happy to recommend our beautiful bamboo products to others.
Kind regards,
Celia O'Dea
Head of Customer Management
I found these masks very user friendly
I found these masks very user friendly. Great to be able to keep around your neck when not required.
24 de junho de 2021
Resposta da THEYA Healthcare
Dear Elaine and Winston,
Thank you for the great review. We really appreciate you taking the time to give us this feedback. We're delighted you are happy with our innovative bamboo products
Kind regards,
Celia O'Dea
Head of Customer Management
I purchase the rose pantie
I purchase the rose pantie. I love them. They feel very comfortable and help keep my pouch in place. I’m planning to purchase more in the next future.
Thank you TheyA healthcare and Elaine O Rouke.
24 de junho de 2021
Resposta da THEYA Healthcare
Dear Lenora,
Thank you for the great review. We really appreciate you taking the time to give us this feedback. We're delighted you are happy with our Petal Bamboo Medium Support Brief.
Kind regards,
Celia O'Dea
Head of Customer Management
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