TK Maxx AT Avaliações 

1.492
•
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

THEORIE Green tea shampoo from USA it is very good shampoo but almost 1 year they don’t have this shampoo in TK Maxx,I hope that will order more

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I've never had a problem in this store up until recently. My last 3 times ive visited the store, one of the times was a young lad, the other two times was the same young girl. They definitely nee... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ich kaufe gerne und regelmäßig bei TK Maxx in Shoppingcenter Seiersberg bei Graz ein. Besonders hervorheben möchte ich eine Mitarbeiterin: Frau Dina Medic, sie ist eine äußerst freundliche, kompeten... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bardzo lubię ten sklep jest to jedyne miejsce do którego się wchodzi i można kupić wszystko nie tylko odzież ale również wszystko co potrzebne do domu . Oczywiście aby coś fajnego wychaczyć trzeba poś... Ver mais

A empresa respondeu


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

1 mil avaliações

5 estrelas
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3 estrelas
2 estrelas
1 estrela

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3,5

Todas as avaliações

(1.492)

31 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Love the shop but online is not good

Love the shop but online is not good. Placed an order 14 days ago still no sign of it. Can't speak to anyone. Email takes 10-14 days for them to reply to and the automated response just goes round in circles. No way of finding anything out. Poor.

10 de janeiro de 2025
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Craig, thanks for taking the time to reach out. I'm sorry to hear about your recent experience. Please can you get in touch with us on 01923 473 561 or via email to customerservice@tjxeurope.com and we can advise you further. Thanks - Harmony

Avaliado com 5 de um total de 5 estrelas

My fav shop ever

My fav shop ever the best products that you can find.Such a shame that the cosmetic side that has discounted prices are not arranged and packed a little as some people ramaging are nasty not to
mention unhygienic as they are trying the products and devalue them.Also the jewelery section where most of earings bracelets rings are not worth the price as again people steal loads and are not complete,perhaps a more sealed packing for earrings and check all rings are zip tied properly as well as bracelets, as i recently had to watch in your store in Portsmouth Hilsea 2 adults trying and i think in the end acomplishing to take a ring from its box as by the sounds of it the bloke really liked it but was kind of expensive .Not to mention many others with other things.Shame as its a wonderfull store with such good prices.

3 de janeiro de 2025
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, thanks for taking the time to reach out. I'm sorry to hear about your recent experience. Please can you get in touch with us on 01923 473 561 or via email to customerservice@tjxeurope.com and we can advise you further. Thanks - Harmony

Avaliado com 1 de um total de 5 estrelas

Staff are rude

Staff are rude, no thank you or please , well I will not spend money in a shop when the shops are scruffy , no help, a big heap of mess, then you get to the slow checkout staff who are only polite to certain people

7 de janeiro de 2025
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, thanks for taking the time to reach out. I'm sorry to hear about your recent experience. Please can you get in touch with us on 01923 473 561 or via email to customerservice@tjxeurope.com and we can advise you further. Thanks - Harmony

Avaliado com 1 de um total de 5 estrelas

Shop hier niet

Het management van het filiaal Amsterdam Damrak behandeld zijn medewerkers echt vreselijk. Niemand zou hier moeten shoppen.

1 de janeiro de 2025
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hello and thank you for your feedback to a visit in our Amsterdam Store. We kindly ask for this Feedback to be forwarded to our Dutch customer service team at https://www.tkmaxx.nl/contact. We would be happy to pass on the feedback. — TK Maxx Austria Customer Service

Avaliado com 1 de um total de 5 estrelas

TKMAX PORAŻKA

Kupowałam 3 miesiace temu torebkę polo beverly hills.Była tak kiepsko wykonana że zaczęła się odrywać obramówka, za chwilę porwał się zamek wraz z całym suwakiem.
Zareklamowałam towar, odrzucili moje argumenty. Podjęłam decyzję że jeszcze raz się odwołam.Niestety 2 raz odrzucona reklamacja.Jestem okropnie rozczarowana i zirytowana.Omijajcie ten skkep z daleka, bo ja napewno tam już więcej nic kupię.
Nie wspomnę jeszcze o tym że 1.5 roku temu miałam z nimi podobną sytuację.
Tkmax to porażka!

16 de dezembro de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Witaj Ani,

Bardzo dziękujemy za opinię. Przykro mi słyszeć o Twoich doświadczeniach. Napisz do nas na adres tkmaxx.pl ze swoimi obawami, a nasz zespół z przyjemnością przyjrzy się tej sprawie.
- Obsługa klienta TK Maxx

Avaliado com 5 de um total de 5 estrelas

I lost a special Christmas gift in…

I lost a special Christmas gift in store today and really believed it gone. The assistants used their cameras to find where it was left. They saw the person who picked it up, & after nearly an hour hadn't handed it in.
Then scanned to find they were still in store, found the customer and retrieved my package.
I was so relieved to have it back. The staff were so marvelous with their concern for my predicament and help given was beyond anything expected.
Thankyou ladies, TK Max Cascades Portsmouth.

12 de dezembro de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Susie, thank you for taking the time to leave this review. It's great to hear that you enjoy shopping with us! We hope to welcome you back soon. - Harmony

Avaliado com 5 de um total de 5 estrelas

Great shopping experience at TK Max

Great shopping experience at TK Max ! I bought gifts like flower baths, table decorations, and a cosmetic holder. Everything was high quality and beautifully designed. Excellent service and a great variety of products. Highly recommend!

12 de dezembro de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, thank you for taking the time to leave this review. It's great to hear that you enjoy shopping with us! We hope to welcome you back soon. - Harmony

Avaliado com 5 de um total de 5 estrelas

Bonjour

Bonjour, très bon service mardi dernier avec une charmante vendeuse Tamana.
Elle est très gentille, donne de bons conseils pour choisir mes cadeaux de Noël.
Tres belle rencontre j espère que je la reverrais à ma prochaine visite.

10 de dezembro de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, thank you for taking the time to leave this review. It's great to hear that you enjoy shopping with us! We hope to welcome you back soon. - Harmony

Avaliado com 5 de um total de 5 estrelas

It is very hard to work for the public…

It is very hard to work for the public as you get all kinds and is very hard to please everyone .It depends on the mood off the customer as well.I was served with a pleasant shop assistant in Tk Max in Newtownards Belfast her name is Alex she was so helpful and chatty it makes your day when you get someone like this also when you’re a pensioner it’s just nice to be served with a smile .

6 de dezembro de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, thank you for taking the time to leave this review. It's great to hear that you enjoy shopping with us! We hope to welcome you back soon. - Harmony

Avaliado com 5 de um total de 5 estrelas

I was yesterday at tkmax Edgware branch…

I was yesterday at tkmax Edgware branch and had an issue with my gift voucher, I was seen by the Manager Nick, he was absolutely fantastic, extremely helpful and polite and sorted the issue so well .
I wish to thank Nick for being so supportive and wish him all the best .

25 de novembro de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hey there, thank you for taking the time to leave this review. It's great to hear that you enjoy shopping with us! We hope to welcome you back soon. - Taylan

Avaliado com 5 de um total de 5 estrelas

alles aus einer hand!

ich ging als "lückenbüsser" hinein, mein mann war in einem shop,das dauerte länger, und ich ging an der weihnachtsdeko vorbei. was soll ich sagen, ging ich mit 2 stücken raus. wunderbar!

19 de novembro de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hallo Eva, vielen lieben Dank für die netten Worte! Es freut uns wirklich sehr, dass es dir bei uns gefallen hat. - TK Maxx

Avaliado com 1 de um total de 5 estrelas

I was totally insulted by Staff member…

I was totally insulted by Staff member today i won’t name him at the Coventry ghallager and I shop in there all the time . There was a Tommy Hilfiger pair of glasses with ni price . I asked the staff member for a price he kept saying it designer it be £5o . I said I just want to know if it cheap I buy it so he came back saying it was £50 I left it . I found some Bennie hat all priced differently there was same one and one was priced at £9.99. I picked that one went to pay the boy stared st me for what seemed a minute checking something in his phone and then charged me £9.99. Then he said can I hold on went for ages came back and said it was £24.99. It wasn’t about paying the difference it was the principle of why he took £9.99 making out like I tampered with it. I took a picture of the price tag as you can see it never been tampered with it was the price they stuck on . I did complain to the manager and did say I thought they had to honour the price under consumer law . She said they don’t have to and gave me a refund . In the past I have been told the same item can be priced differently depending on the time they brought the item . I will be complaining to Head office I have never felt so insulted all because I thought I go for done retail therapy after a hard day at work .

11 de novembro de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Ruby, thank you for your review. I'm sorry to hear about the experience that you had on this occasion. Please reach out to our customer service team on 01923 473 561 or via email to customerservice@tjxeurope.com, and we would be happy to assist you further - Sophie

Avaliado com 5 de um total de 5 estrelas

Stets etwas Neues im Sortiment

Stets etwas Neues im Sortiment. Die Mitarbeiterinnen und Mitarbeiter sind sehr freundlich und hilfsbereit, wenn man sie braucht. Kaufe immer gerne dort in St. Pölten, Krems oder in Reeding (UK). Die Öffnung der Filiale in Krems war großartig.

2 de novembro de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

vielen Dank, für dein tolles Feedback. Wir freuen uns sehr darüber und hoffen, dich bald wieder in einer unserer Filialen begrüßen zu können. :)

Avaliado com 1 de um total de 5 estrelas

Een kassamedewerkster in het filiaal in…

Een kassamedewerkster in het filiaal in Amsterdam centrum, praat te veel en bemoeit zich met wat een klant koopt bij de kassa. Dit straalt onprofessionele verkoophouding. Een klant koopt en betaalt wat hij of zij leuk vindt, zeker niet de kassamedewerkster. Een advies kan je altijd geven als ernaar wordt gevraagd en zeker niet ongevraagd bij de kassa. En nog erbij klanten vertellen om voor je gaat betalen je spullen alvast in je tas te doen. Zeer onvriendelijk en totaal geen goede service bij de kassa. Het is tevens een vorm van grensoverschrijdend gedrag. Het is geen vriendenclub! Wij komen om te kopen en niet om te socializen, dat doen wij elders wel.
Dus tenslotte wij komen om zaken te doen!

1 de novembro de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Bedankt voor je bericht en het spijt ons te horen over je ervaring in onze winkel. Je bericht hebben we doorgegeven aan onze winkelmanager. Voel je vrij om contact met ons op te nemen via email: service@tkmaxx.nl of telefoon: +31 10 7114866, zodat we dit verder kunnen bekijken voor je, om herhaling te voorkomen. - Saskia

Avaliado com 5 de um total de 5 estrelas

Ich bin Zufrieden

19 de outubro de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

vielen Dank, für dein Feedback. :) Es freut uns, dass du gerne bei uns shoppst. Wir freuen uns dich bald wieder in einem Store begrüßen zu können. Dein TK Maxx Team

Avaliado com 5 de um total de 5 estrelas

TK Maxx parndorf

Die Dame an der Kassa in Parndorf (9:18) sehr sehr freundlich. Immer schöner,großer Auswahl.
Gehe gern hin!

23 de outubro de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

vielen Dank, für dieses tolle Feedback. Es freut uns, dass du gerne in Parndorf vorbeischaust. Wir freuen uns, dich bald wieder in einem Store begrüßen zu können.

Avaliado com 1 de um total de 5 estrelas

Do not buy from TK Maxx

Do not buy from TK Maxx. They are dishonest. Two weeks ago, I placed an order for an armchair. I received a confirmation, but noticed the delivery address was incorrect—it was my previous address, which I moved from 10 months ago. I immediately tried to change the address or cancel the order, but the system didn't give me either option.
I contacted customer service and explained the situation. They told me to wait until I received a tracking number, after which I could change the address. However, that never happened, and I couldn’t update the address. I called TK Maxx again, and they assured me that even if the item was delivered to the wrong address, I could request a refund from my bank. That turned out to be a lie.
I never received the armchair, but I was still charged. Now they are telling me that since the item was delivered to the wrong address, there’s nothing they can do. I even had a case number with them, but their customer service has been completely unreliable. Don’t trust them.

21 de outubro de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Dear Moona, thank you for the review. We really appreciate every feedback we can get. Only in this way we can improve our service. Please feel free to email us regarding your complaint. We would be more than happy to help you in this situation. Our E-mail is kundenservice@tkmaxx.at and we are open from Monday to Friday from 9am to 5pm. Thanks again for reaching out to us on trust pilot and we would love to hear from you. - TK Maxx

Avaliado com 5 de um total de 5 estrelas

Muhic Dijana

Sehr freundliches Personal;
Preiswerte Artikel und große Auswahl;
Qualitativ hochwertige Artikel

12 de outubro de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hallo Dijana, vielen lieben Dank für die netten Worte! Das freut uns wirklich sehr zu hören. Wir hoffen, du hast einen schönen Start in die Woche! - Dein TK Maxx Team

Avaliado com 1 de um total de 5 estrelas

TK Maxx treasure card is an absolute…

TK Maxx treasure card is an absolute waste of time. They used to give you little free gifts of things like coffee, sweets, toiletries but now it's all competition after competition which you have absolutely no chance of winning. Why offer a treasure card when there is no reward? Misleading.

16 de outubro de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Good morning Gilly, I'm sorry to see you had cause for complaint to our Treasure programme. Please send us a message with a copy of this complaint at tkmaxx.com, and our team will reach out as soon as possible. - TK Maxx Customer Services

Avaliado com 1 de um total de 5 estrelas

Fake Item

They sold it to me. 3 fake Dolce Gabbana t-shirts. And by some cunning. Covering up does not solve the problem. Please check all your goods. They are selling fake products.

16 de outubro de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Good morning, Luong Linh, thank you for this review. Please contact our customer services at tkmaxx.com, so we can look into this further for you - TK Maxx Customer Services

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