TK Maxx AT Avaliações 

1.492
•
O TrustScore é 3.5 de um total de 5

3,5

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

THEORIE Green tea shampoo from USA it is very good shampoo but almost 1 year they don’t have this shampoo in TK Maxx,I hope that will order more

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I've never had a problem in this store up until recently. My last 3 times ive visited the store, one of the times was a young lad, the other two times was the same young girl. They definitely nee... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ich kaufe gerne und regelmäßig bei TK Maxx in Shoppingcenter Seiersberg bei Graz ein. Besonders hervorheben möchte ich eine Mitarbeiterin: Frau Dina Medic, sie ist eine äußerst freundliche, kompeten... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bardzo lubię ten sklep jest to jedyne miejsce do którego się wchodzi i można kupić wszystko nie tylko odzież ale również wszystko co potrzebne do domu . Oczywiście aby coś fajnego wychaczyć trzeba poś... Ver mais

A empresa respondeu


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,5

Todas as avaliações

(1.492)

31 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

fantastic items different

26 de julho de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there. Thank you for taking the time to review. We’re delighted to hear that you enjoy shopping with us. We'll look forward to seeing you again soon. - Harmony

Avaliado com 5 de um total de 5 estrelas

best brands in Tkmaxx

I entered this shop accidently, but I was astonished after seeing unique styles in clothing. I would say they do not compromise with the quality, if you want top-quality outfits go for TkMaxx. Moreover, different designs in bags and purses is just woooww.. different styles in almost every shade. If you are Branda Holic person, this shop is for you.

23 de julho de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there. Thank you for taking the time to review. We’re delighted to hear that you enjoyed your shopping experience with us. We'll look forward to seeing you again soon. - Harmony

Avaliado com 5 de um total de 5 estrelas

TKMAXX shopping never disappoints!

This was my second visit to TKMAXX today and I was thrilled with my purchases! I am going on holiday in a few weeks and needed a few items for warmer weather and was lucky enough to find some ideal items at such great prices. And actually found the perfect mat for my kitchen floor, a couple of birthday gifts and a chocolate treat for me, as well. I love TKMAXX. Congratulations!

23 de julho de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Leo, Thank you for this lovely feedback. We're always happy to hear when customers are satisfied with their experience. We wish you a lovely day, and hope to welcome you back to our stores again soon! - Jason, TK Maxx Kundenservice

Avaliado com 1 de um total de 5 estrelas

Well to be fair i shop at t k max quite…

Well to be fair i shop at t k max quite a bit Over the years But this year may be last year Seems to be more of a jumble ,sale The quality has gone down a lot This year , I've only managed to buy one thing all year which am happy with but the Luton store just down hill it's like lots of damage items find something it's damaged anyway just having my say maybe it will help sort out the Luton store come on Luton it's so hard to clothes shop in Luton as it is And tk max was my go to Store.
trying hard to spend my money what have for clothes in Luton sort it out

1 de julho de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hello Aldwin, thank you for your review. We’re so sorry to hear of your complaint. We definitely want to look into this right away so that we can find a solution. Please feel free to follow up via email at customerservice@tjxeurope.com or on 01923 473561 at your convenience - Harmony

Avaliado com 1 de um total de 5 estrelas

I have been a frequent shopper at TK…

I have been a frequent shopper at TK Maxx in Newark for quite some time, but I am increasingly disappointed by the treatment I receive at the tills. The staff often treat me with a cold attitude, and basic courtesies like a simple hello are frequently neglected. While I generally don’t let this bother me, it has become a consistent issue. As a non-English customer, I expect to be treated with the same respect and friendliness as any other shopper. If this does not improve, I will consider taking my business elsewhere.

18 de julho de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hello Radu, thank you for your review. We’re so sorry to hear of your complaint. We definitely want to look into this right away so that we can find a solution. Please feel free to follow up via email at customerservice@tjxeurope.com or on 01923 473561 at your convenience - Harmony

Avaliado com 5 de um total de 5 estrelas

Na sklepie panował duży porządek

Na sklepie panował duży porządek, pani pomogła szybko znaleźć mi porządny produkt. A obsługa na kasie była bardzo miła

18 de julho de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there. Thank you for taking the time to review. We’re delighted to hear that you enjoyed your shopping experience with us. We'll look forward to seeing you again soon. - Harmony

Avaliado com 4 de um total de 5 estrelas

I love a visit to TKMAX but……….

I love a visit to TKMAX. I shopped there today. On arriving home I thought for once I’d do the customer survey while having a cup of tea.
Impossible. Store 0441 as is on my receipt is incorrect and as for filling in the visit time to the second! I decided to give up, life is too short!

9 de julho de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, I am so sorry to hear of your experience. Please feel free to contact us via email at customerservice@tjxeurope.com or on 01923 473561 at your convenience so we can look into this for you. - Harmony

Avaliado com 5 de um total de 5 estrelas

Happy with products and service

Happy with products and service. Products update regularly

9 de julho de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Krys, thanks for leaving your review. We're delighted that you've been so pleased with the service and look forward to seeing you shopping with us again soon! - Harmony

Avaliado com 1 de um total de 5 estrelas

Devastated and appalled

My experience at the Kidderminster store this afternoon was appalling. The staff treated me as a hindrance and with no respect. In particular I have to give a special mention to the store manager, who lacks any customer service skills. I tried to return a pair of sunglasses that still had the TK Maxx tags attached, and were with a receipt. Because more than 28 days had lapsed since the purchase (this was day 36), I was told that a return wasn’t possible. I accepted that I wasn’t able to have a refund and requested a credit note instead; because I spend a lot of money in the store this would work for me, and the store would be able to resell the glasses whilst keeping a customer happy. Seems like a fair and reasonable customer-centric compromise? Not according to TK Maxx! After being told that a more senior member of staff was too busy to talk to me, and that the manager wouldn’t talk to me because he was on the phone, I must admit that I showed my frustration. Eventually, the manager deigned to come onto the shop-floor, who bluntly and unapologetically told me that I wasn’t going to get a credit because that was the company policy. I’ve since found out that the manager has the authority to apply discretion in these circumstances. It’s evident that the customer is held in no regard by the staff in that store - basic training should make them aware that even though the customer may not always be right, they should always be approached with empathy and grace. I’m devastated. My favourite shopping destinations were TK Maxx and Homesense, they have both enjoyed regular spending sprees from me over recent years. However, given my recent experience I’m reluctant to shop there again.

7 de julho de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hello there, thank you for your review. We’re so sorry to hear of your complaint. We definitely want to look into this right away so that we can find a solution. Please feel free to contact us via email at customerservice@tjxeurope.com or on 01923 473561 at your convenience and we’ll help however we can. Have a great day! - Harmony

Avaliado com 1 de um total de 5 estrelas

Service schlecht

Kunden werden aufgefordert zu gehen, wenn Feierabend. Ist ja okay, nur mit einer Kasse. Somit zieht sich die Schlange über das ganze Geschäft. Anstatt sich an die Kasse zu stellen, fordert die Verkäuferin wieder die Kunden das Geschäft zu verlassen. Beim Zahlen ist das Sicherheitstag auf dem Gewand hängen geblieben, somit musste noch mal mit der Rechnung ins Geschäft. Dann hat mir die Dame an der Kasse nur einfach ein Stück weggenommen. Nicht verrechnet – ja kein großes Problem. Bin ich erst Zuhause darauf gekommen, was für mich sehr umständlich war, da das Stück ein Geschenk seien sollte. So ein unhöfliches Benehmen von Verkäuferinnen habe ich nie erlebt.

3 de julho de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hello there, thank you for your review. We’re so sorry to hear of your complaint. We definitely want to look into this right away so that we can find a solution. Please feel free to contact us via email at kundenservice@tkmaxx.de at your convenience and we’ll help however we can. Have a great day! - Harmony

Avaliado com 1 de um total de 5 estrelas

Done more than 200 shopping's in Tkmaxx…

Done more than 200 shopping's in Tkmaxx store (St Stephens Hull) before.
I liked that store till yesterday - as I like clothes, staff was friendly, and I live near by.
Yesterday 29th June round 17.00 went to Tkmaxx with wife and she wanted try some trousers.
We head to changing room. My wife got number 2 as for 2 items. And I was stopped in very rude way by black girl name ESTERA (if i remember correctly). She said I can't enter changing room . I asked why and she said that anyway I will be not able to go to womens side of changing room.
I said that I don't want go there and that I will wait in men's side of changing room. She said that she don't care and that I will not enter changing room without clothes to buy.
What I can say. Tkmaxx (St Stephens) I will put official complain on that girl, and thanks to employees as ESTERA you loosing valuable customer - I am after heart operation and can't stress while going to buy some clothes :/
From now on I will be doing clothes shopping in different stores than Tkmaxx.

29 de junho de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hello there, thank you for your review. We’re so sorry to hear of your complaint. We definitely want to look into this right away so that we can find a solution. Please feel free to contact us via email at customerservice@tjxeurope.com or on 01923 473561 at your convenience and we’ll help however we can. Have a great day! - Harmony

Avaliado com 5 de um total de 5 estrelas

Alles unter Kontrolle

Habe ein Möbelstück gekauft: man hat mir sofort geholfen, es zum Auto zu bringen und dort zu verstauen. Wann immer ich bei TKMAXX Filiale 0769 bin, die Anzahl der Kassen wird ständig angepasst. Das Personal ist freundlich und geduldig, auch wenn die Kunden teilweise mühsam sind.

27 de junho de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, thanks for leaving your review. We're delighted that you've been so pleased with the service and we appreciate your feedback. - Harmony

Avaliado com 1 de um total de 5 estrelas

Condescending and Racist staff

Condescending and Racist staff at TK max hounslow.
Imagine the shock when you go for an easy exchange with a day old receipt and tag to be treated as if you are a thief or fraud.
The European staff in order to prevent the transaction come up with an absurd excuse of a smell only she can sense , and that she found 2 dresses of the designer at a lower price .
Telling you to go back to the store where we bought it so they can check the camera.
The self claimed manager Nishu malik in order to support her associates inexcusable behaviour claps her hand on my face and refuses to serve me.
Telling me I can go and complain making you wonder are they encouraged to behave so by their superiors!
In a shop like TK max this kind of attitude to customers must be prevented.

26 de junho de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hello there, thank you for your review. We’re so sorry to hear of your complaint. We definitely want to look into this right away so that we can find a solution. Please feel free to contact us via email at customerservice@tjxeurope.com or on 01923 473561 at your convenience and we’ll help however we can. Have a great day! - Harmony

Avaliado com 5 de um total de 5 estrelas

My Happy Place

I shop at Tuggerah TKMaxx,it’s my happy place .I’ve never been unhappy with any of my many purchases there .The staff are friendly and helpful.People don’t realise they are actually getting very expensive designer brands left over from the season before at bargain prices.I’ve had some amazing finds ,and am going on Saturday to spend my birthday gift card.yay !

18 de junho de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, thanks for leaving your review. We're delighted that you've been so pleased with the service and we appreciate your feedback. - Harmony

Avaliado com 5 de um total de 5 estrelas

Mój ulubiony sklep ze wszystkim!

Mega lubię Wasze sklepy, wynalazłam tam tyle perełek, które służą mi już kilka lat i nadal są w świetnym stanie. Wizyta u Was to za każdym razem ekscytacja, co tym razem uda się upolować :)

10 de junho de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, thanks for leaving your review. We're delighted that you've been so pleased with the service and we appreciate your feedback. - Harmony

Avaliado com 1 de um total de 5 estrelas

Nie wieder

Bei Feleric-Schuhen muss ich die Rücksendekosten tragen.Ich habe eine Nachricht gesendet, niemand hat mir geantwortet. Unprofessionell. Jetzt und nie wieder.

12 de junho de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Jelena, I am so sorry to hear of your experience. Please feel free to contact us via email at kundenservice@tkmaxx.de at your convenience so we can look into this for you. - Harmony

Avaliado com 2 de um total de 5 estrelas

Terrible rewards…

I love tkmaxx but your rewards are shockingly poor. Why would a 60 year old want to enter a prize draw for a music festival or family bikes? I ask you please consider your full customer base or be considered ageist.

10 de junho de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, I am so sorry to hear of your experience. Please feel free to contact us via email at customerservice@tjxeurope.com at your convenience so we can look into this for you. - Harmony

Avaliado com 5 de um total de 5 estrelas

swietny sklep uwielbiam szperac kupowac…

swietny sklep uwielbiam szperac kupowac czasami denerwuje mnie dluga kolejka przy kasie.OBSLUGA sympatyczna profesjonalna

27 de maio de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, thanks for leaving your review. We're delighted that you've been so pleased with the service and we appreciate your feedback. - Harmony

Avaliado com 5 de um total de 5 estrelas

POLECAM

Można kupić dużo fajnych kosmetyków znanych marek (i nie tylko) w dobrej cenie i mieć pewność że to nie podróbka.
Gorąco polecam.

4 de junho de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, thanks for leaving your review. We're delighted that you've been so pleased with the service and look forward to seeing you shopping with us again soon! - Harmony

Avaliado com 3 de um total de 5 estrelas

Poor quality Laura Ashley briefs

(My name is Kylee but it’s coming up under my husband’s name??)I’m a regular customer to your store, a few visits ago (April 24) I spent $314 I am always happy with all of my purchases but this time round I purchased a 5 pack of Laura Ashley ladies briefs , washed all before I wore the first pair I noticed a thread which I trimmed off not to let it run. The next two pairs have done the same , the threads on all pairs have consistently come off along the band at the top, really poor quality. I have thrown 3 pairs in the bin & was told these items are not to be returned. I am happy with the Marilyn Monroe brand 5 pack full brief & all of my other items. It was disappointing that every time I washed (in a wash bag) more threads unraveled. I will continue to shop @ your store I just wish no one else gets caught with this poor quality item.

24 de abril de 2024
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, I am so sorry to hear of your experience. Please feel free to contact us via email at customerservice@tjxeurope.com at your convenience so we can look into this for you. - Harmony

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais