TK Maxx AT Avaliações 

1.492
•
O TrustScore é 3.5 de um total de 5

3,5

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Avaliado com 4 de um total de 5 estrelas

THEORIE Green tea shampoo from USA it is very good shampoo but almost 1 year they don’t have this shampoo in TK Maxx,I hope that will order more

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I've never had a problem in this store up until recently. My last 3 times ive visited the store, one of the times was a young lad, the other two times was the same young girl. They definitely nee... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ich kaufe gerne und regelmäßig bei TK Maxx in Shoppingcenter Seiersberg bei Graz ein. Besonders hervorheben möchte ich eine Mitarbeiterin: Frau Dina Medic, sie ist eine äußerst freundliche, kompeten... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bardzo lubię ten sklep jest to jedyne miejsce do którego się wchodzi i można kupić wszystko nie tylko odzież ale również wszystko co potrzebne do domu . Oczywiście aby coś fajnego wychaczyć trzeba poś... Ver mais

A empresa respondeu


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

1 mil avaliações

5 estrelas
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1 estrela

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3,5

Todas as avaliações

(1.492)

31 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Verkauf einer völlig kaputten und zusammengeklebten Uhr

Heute kaufte ich eine Uhr die komplett auseinander fiel beim rausnehmen aus der Box. Diese wurde nämlich nur mit Tesa zusammen geklebt, was man im Laden aufgrund der schlechten Belichtung auf den ersten Blick nicht sehen konnte. Ebenfalls funktioniert diese dementsprechend nicht. Weniger schlimm ist dass die Uhr in einer anderen Box, als die Marke hergibt, liegt. Dennoch ist eine völlig kaputte Uhr für 25€ zu verkaufen sehr dreist.

27 de dezembro de 2023
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, I am so sorry to hear of your experience. Please feel free to contact us via email at kundenservice@tkmaxx.de at your convenience so we can look into this for you. - Harmony

Avaliado com 1 de um total de 5 estrelas

jeglicher Umtausch ausgeschlossen

ich hatte in der Filliale Bad Qeynhausen ein Eau de Toilette von Pecksniffs gekauft, zu Hause bemerkte ich, dass ich mich in der Sorte vergriffen hatte, wieder im Markt lehnte die Kassiererin jeglichen Umtausch ab, auch der Vorgesetzte mit offensichtlich osmanischen Wurzeln erklärte auf Nachfrage, kein Umtausch von nichteingeschweißter Ware, dabei hatte ich es genau so gekauft. Auch der Hinweis dass ich sofort dafür etwas anders kaufe half nichts. Er hätte seine Vorschriften. Da erst bemerkte ich, dass ich in den letzten Jahren viel zu viel Geld in diesen Laden getragen habe. Die sehen mich nie wieder

23 de dezembro de 2023
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Rudi, I am so sorry to hear of your experience. Please feel free to contact us via email at kundenservice@tkmaxx.de at your convenience so we can look into this for you. - Harmony

Avaliado com 1 de um total de 5 estrelas

Unwarranted accusation/harassment

Standing in line at TJMaaxx Werribee Plaza waiting to pay for over $375 worth of items, I was rudely approached by 2 store members and 2 security guards who insisted on seeing inside of my handbag as they claim they saw me putting items in it. They couldn’t tell me what these supposedly stolen items were & insisted on searching the contents of my handbag. Firstly. I didn’t reach into my handbag at any time while I was in the store so it couldn’t have been a case of them mistaking me doing so for me putting things in there. Their accusations were completely unwarranted & i find it interesting that I hadn’t been through the register yet to pay for the items I was holding (let alone attempted to leave the store without doing so) I was so embarrassed by the whole ordeal. Thankfully my fellow shoppers also thought it was completely out of order of staff & security and voiced their empathy. As far as the accusing staff - well they can suck my big toe 🎤🫳

21 de dezembro de 2023
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, I am so sorry to hear of your experience. Please feel free to contact us via email at info@tjxaustralia.com.au at your convenience so we can look into this for you. - Harmony

Avaliado com 5 de um total de 5 estrelas

A shop of wonderful goodies

Upon entry to your TKMAX store at Morayfield, Qld, we noticed how clean and tidy the store was and strolling through we found all our needs plus other goodies we couldn't find elsewhere. The service was excellent and product knowledge of the staff commendable.
A wonderful experience to shop. Five star.
Sandy

20 de dezembro de 2023
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Sandy, thank you for your review! It's lovely to hear that you enjoy shopping with us. - Harmony

Avaliado com 5 de um total de 5 estrelas

Najlepszy sklep

Uwielbiam sklep, asortyment, obsługę. Najlepszy sklep ever

16 de dezembro de 2023
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Anna, thank you for your review! It's lovely to hear that you enjoy shopping with us. - Harmony

Avaliado com 5 de um total de 5 estrelas

Ich finde immer etwas zu kaufen

Ich finde immer etwas zu kaufen. Toll das es dich gibt TKMAXX

5 de dezembro de 2023
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Sevil, thank you for your review! It's lovely to hear that you enjoy shopping with us. - Harmony

Avaliado com 1 de um total de 5 estrelas

Memeber of staff refused to serve my…

Memeber of staff refused to serve my wife of 8 and half months pregnant and said you have to join the Q it was king at the time was very rude and said NO not serving you, alwasy have Q priority at tkmaxxs. She refused to appologise despite effort from manager and refused to give her name! This is discrimination against pregnant women and violating costumer service standards! Very appalling

27 de novembro de 2023
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Zack , thanks for your message and I apologise for your experience. Please feel free to contact us via email at customerservice@tjxeurope.com or on 01923 473561 at your convenience so we can look into this for you. - Harmony

Avaliado com 4 de um total de 5 estrelas

Bardzo lubię robić zakupy w Waszych…

Bardzo lubię robić zakupy w Waszych sklepach. nigdy nie przechodzę obojętnie koło otwartych drzwi TK Maxx. Towary są ciekawe , inne i nawet niejednokrotnie tanie . Długo czekałam na otarcie takiego sklepu w Tarnowie i doczekałam się!

27 de novembro de 2023
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Maria, thanks for taking the time to leave this review. It is by listening to our customers’ comments and concerns that we can monitor and continue to improve the service we offer. - Harmony

Avaliado com 1 de um total de 5 estrelas

Not The Season of Good will to all men from TKmaxx Customer Services!

As winter is approaching I was on the look for a nice new comfortable jacket, I walked into my local TKmaxx and there I found a stunning orange KC mens puffer jacket, the fit was perfect so I promptly purchased my new jacket and went home. The next day I was online and to my surprise the same jacket on TKmaxx online website alittle cheaper!
I asked for advise in my local TKmaxx store but as I had worn the jacket and removed the labels their advice was to contact customers services.
So I emailed customer services and asked for their help, in a nut shell they simply refused to help at all and showed no desire to even consider a TKmaxx giftcard that would have easily made up the difference, that being only £15.
I feel somewhat dissapointed as my family have shopped in TKmaxx for many years and have always enjoyed many, many purchases and good bargains.
I think the moral of the story is TKmaxx is a wonderful store but if at all possible dont involve their customer services as I feel that they are less than helpful, I think the Three Ghosts of Christmas Past, Present and Future would not fair as well with TKmaxx Customer Services than they did with Ebenznor Scrooge!
With all actions come reaction and my wife and I have these last few years purchased Christmas gift cards for our three older daughters but as of today we have chosen Next and another store for our girls rather than TKmaxx, when customer services are so poor the best option for us customers is to vote with your feet and go somewhere else which as of today we will.

Thankyou Harmony for contacting me but I was given the runaround by TKmaxx customer services before I fear the same waste of time would be presented again! As a man of principle I have learned a valuable lesson from this and I and my families disconnect from TKmaxx is a good and comfortable conclusion, may I wish you a Merry Christmas and hope that just as Ebenznor learned maybe TKmaxx will also change its ways and value customers in the future!

17 de novembro de 2023
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Lawrence, thanks for your message and I apologise for your experience. Please feel free to contact us via email at customerservice@tjxeurope.com or on 01923 473561 at your convenience so we can look into this for you. - Harmony

Avaliado com 3 de um total de 5 estrelas

HAPPY SHOPPER

Liked that the staff where very nice and helpful. Didn't like that not all items had a price on them, plus was hoping for more lower prices

19 de novembro de 2023
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Kathleen, thanks for taking the time to leave this review. It is by listening to our customers’ comments and concerns that we can monitor and continue to improve the service we offer. - Harmony

Avaliado com 1 de um total de 5 estrelas

Delivery not possible - expensive order

I’m really sorry to give such a bad review as I am a massive fan of tk maxx and a big buyer however this delivery they used Parcelforce (and I paid for next day delivery) and thus my parcel is not be delivered. There was not a flat on the address and thus they said they could not deliver the parcel (I live in a converted house). I can not get into contact with parcel force and this is an expensive order which I need ASAP. TK Maxx please can you help sort this out. Order: 33534084

14 de novembro de 2023
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Elizabeth, I am so sorry to hear of your experience. Please feel free to contact us via email at customerservice@tjxeurope.com or on 01923 473561 at your convenience so we can look into this for you. - Harmony

Avaliado com 5 de um total de 5 estrelas

Erst Reklamiert, dann zu voller Zufriedenheit gelöst!

Beim ersten Check meiner zum Geburtstag geschenkten Gutscheine konnten diese nicht eingelöst werden und es wurde sogar vermutet dass diese nicht in Österreich gekauft wurden.
Innerhalb einer Stunde wurde mit vielen Telefonaten das Problem erkannt und zu meiner VOLLEN ZUFRIEDENHEIT gelöst!
Dieses Team ist zu empfehlen!

14 de novembro de 2023
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, thank you for your review! It's lovely to hear that you enjoy shopping with us. - Harmony

Avaliado com 5 de um total de 5 estrelas

War heute mit meiner Mutter einkaufen

War heute mit meiner Mutter einkaufen! Sie war so begeistert und soviel auswahl von verschiedenen Produkten!! Und alles so schön aufgeteilt ist! Wenn man reingeht sieht man gleich wo was plaziert ist!!

13 de novembro de 2023
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Alexandra, thank you for your review! It's lovely to hear that you enjoy shopping with us. - Harmony

Avaliado com 1 de um total de 5 estrelas

Not impressed with customer service

Purchased a suitcase, not cheap either. Used once and the wheel has been squashed albeit from airport but after one use … it’s not fit for purpose. Declined exchange/refund. Not impressed with customer service.

12 de novembro de 2023
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, thanks for your message and I apologise for your experience. We advise to take faulty items to store for assessment. If the store team determine the item to have a manufacturing fault, they’ll be happy to assist. Please note this will be down to the store's discretion. Our full returns policy can be found: https://www.tkmaxx.com/uk/en/customer-service/returns+refunds. - Harmony

Avaliado com 1 de um total de 5 estrelas

TEUSCHUNG, Falsche Preisangaben,

Heutiger Tascheneinkauf bei der SCS in Vösendorf ist wegen den falschen Preisangabe eine strafbare TEUSCHUNG! Die Tasche ist mit den Preis von 49 Euro ausgepreist, da fehlte der zweite Teil. Bei der Kasse wurde mir das Angebot mit 99 vorgeschlagen mit der Begründung das es von Lager von dem sie die Ware bekommen der Preis falsch angegeben wurde. So etwas ist Betrug und TEUSCHUNG...! Bilder habe ich gemacht und werde es den Konsumentenschutz in Österreich melden. Als Konsunet, erwarte ich mir dass die Angaben stimmen, und wen nicht, dan sollte ich das Produkt so wie es ausgeschrieben ist erwerben....! Habe das ausgeschriene Angebot stat 49 bei der Kasse ohne den zweiten Teil um 99 angeboten bekommen. Eine bodenlose Frechheit....!

31 de outubro de 2023
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Guten Tagen Jela Soskan,

es tut mir äußerst leid von Ihrer Erfahrung bezüglich Ihres letzten Einakufs in der Filiale zu hören.

Ich möchte Ihnen versichern, dass das Vetrauen und die Zufriedenheit unserer Kunden Priorität haben! Ich bedauere sehr, dass Sie aufgrund des Fehlers mit der Preisangabe, die Tasche letzendlich nicht kaufen konnten.

Um diese Angelegenheit eingehend für Sie zu prüfen, können Sie uns die erwähnten Bilder gerne auf der folgenden E-Mail Adresse zusenden:
service@tkmaxxonline.at

Lieben Dank im Voraus und ich hoffe, dass wir dies schnellstmöglich für Sie lösen können und Sie demnächst wieder das Vetrauen zu uns haben.

Ihr TK maxx Kundenservice

Avaliado com 5 de um total de 5 estrelas

Toll

Tolle Produkte, super Preise

27 de outubro de 2023
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Eva, thanks for taking the time to leave this review. We’re delighted to hear you've had a great experience with us! - Harmony

Avaliado com 5 de um total de 5 estrelas

Substitution of items

After a substitution of goods Harmony has gone the extra mile and sorted out the refund. Think the powers that be in TK MAXX should not substitute items as gifts are personal. Big Thankyou

20 de outubro de 2023
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, thanks for taking the time to leave this review. We’re delighted to hear you've had a great experience with us! - Harmony

Avaliado com 5 de um total de 5 estrelas

Im Gewerbepark Stadlau

Im Gewerbepark Stadlau
Eine Vorzügliche Beratung durch Fr.Monika
Zuvorkommend -Hilfreich-

24 de outubro de 2023
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Josef, thanks for taking the time to leave this review. We’re delighted to hear you've had a great experience with us! - Harmony

Avaliado com 1 de um total de 5 estrelas

Horrible experience and worker

Horrible my son’s friends went in to max in Falkirk on the 15/10/23 and went over to their friends were standing next to their other friends at the elevator and a woman came up to them and said GET OUT! They said we didn’t do anything and she told them again to get out so they had to go out they were causing no bother they just went in for a look then got kicked out. will not be going back again this is an outrage

15 de outubro de 2023
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Sonny, thanks for your message and I apologise for your son's experience in TK Maxx Falkirk. Please feel free to contact us via email at customerservice@tjxeurope.com or on 01923 473561 at your convenience so we can look into this for you. - Harmony

Avaliado com 1 de um total de 5 estrelas

This morning I shopped at the store in…

This morning I shopped at the store in The Mall Walthamstow 9/10/2923. As usual there was a queue but it was attended to very quickly. However when I approached the checkout I received complete silence not Hello or Good morning. Nothing. The operator 5755 needs to rethink her actions towards customers. The security tag was not removed from the bed linen I purchased so the nice security man helped me.

9 de outubro de 2023
Avaliação não solicitada
logotipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Claudia, thanks for your message and I apologise for your experience. Please feel free to contact us via email at customerservice@tjxeurope.com or on 01923 473561 at your convenience so we can look into this for you. - Harmony

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