Very competitive price! Product was as described and delivered quickly as per agreed date. Helpful delivery driver. Customer service first class throughout - regular friendly comms kept me updated wit... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
It was easy to find the items I required on the website & at a good price. The delivery arrived quickly & the driver was very polite & happy to help place the items where I requested. Would definitley... Ver mais
Not only are the prices great, the customer service was excellent. I was kept up to date with delivery details, and everything arrived on time and in perfect condition. I would use this company again... Ver mais
A empresa respondeu
Fast delivery, good price and great product. You don’t always get all three with many suppliers these days. Extra bonus - the delivery driver was helpful and friendly.
A empresa respondeu
Detalhes da empresa
- Loja de materiais de isolamento
- também em
- Atacado de Materiais de Construção
- Empreiteira de serviços de isolamento
- Fornecedor de Isolantes
- Fornecedor de Materiais de Construção
- Loja de Materiais de Construção
Sobre Trade Insulations Ltd
Escrito pela empresa
At Trade Insulations Ltd, we supply high quality insulation at low trade prices. In addition to our unbeatable prices, our customer service and industry knowledge are second to none. Your customer experience is our priority. Our team are expertly trained to help find you the best insulation to fit your requirements – and all at an affordable price.
We supply all the top brands at trade prices, Celotex / Kingspan / Knauf / Rockwool / Isover / Recticel / Ikotherm / Isover and many more. Feel free to shop online or give us a call and speak with one of our experienced sales staff.
We are here to help.
Be sure to visit Trade Insulations for all your insulation.
Be sure to visit Trade Insulations for all your insulation.
Informações de contato
4th Floor, EC1N 8UN, London, Reino Unido
- accounts@tradeinsulations.co.uk
- www.tradeinsulations.co.uk
4,9
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick delivery
Quick delivery, all items arrived intact. Delivery guy was really helpful.
22 de junho de 2026
Avaliação não solicitada
Resposta da Trade Insulations Ltd
Thank you Simon for the 5 star review, thanks again for ordering online with Trade Insulations we appreciate the business.
Easy to navigate website with great…
Easy to navigate website with great prices. Delivery driver was helpful and the goods arrived on time and in good condition.
23 de junho de 2026
Avaliação não solicitada
Resposta da Trade Insulations Ltd
Thank you Martin for the lovely 5 star review, thanks again for ordering online with Trade Insulations.
Avoid
Avoid. Use other merchants
I run a roofing company and have never experienced anything like this trying to get my order delivered.
Had a call from someone in the office saying they can’t leave the delivery on my drive even with my consent. I then asked if it’s ok if my neighbour signs for it, they said it’s fine but refused to knock on her door which is literally 3 meters from my house.
He instantly started talking about a failed delivery charge and became argumentative and unreasonable.
They have now charged me for a failed delivery of £120 and are now charging me to cancel my order which I didn’t want to do but they won’t offer me a rough time slot.
The order itself was only £250
They’re unprofessional con artist.
19 de junho de 2026
Avaliação não solicitada
Resposta da Trade Insulations Ltd
Thank you for your review.
We are sorry that you were dissatisfied with your delivery experience. However, we feel it is important to clarify the circumstances surrounding your order.
The delivery was arranged for the address provided, but unfortunately no one was present to receive the goods. Whilst you subsequently requested that the materials be left without a signature, our Terms and Conditions clearly state that we cannot leave orders unattended without proof of receipt. This policy is in place to protect both our customers and our business from potential loss, damage, or disputes.
When the option of a neighbour signing for the delivery was discussed, our driver was already on site and operating to a scheduled delivery route. It is not company policy to approach multiple neighbouring properties seeking someone willing to accept responsibility for a delivery, particularly in areas where security and liability considerations must be taken into account.
Our team made every effort to explain the available options and the consequences of a failed delivery, including the charges that apply, which are outlined prior to purchase. Unfortunately, the conversation became difficult due to the manner in which our staff were spoken to, despite them attempting to assist and find a suitable solution.
We reject the suggestion that we are "con artists." The delivery and cancellation charges applied are standard charges that are clearly set out in our Terms and Conditions and are applied consistently to all customers.
We value all customer feedback and always strive to provide a professional service. However, we also expect our staff and drivers to be treated with the same respect they extend to our customers.
Good delivery, on time & decent price
I found these guys online, and placed my order as it was a decent price, all went well and the delivery driver was helpful. Can't ask for more.
17 de junho de 2026
Avaliação não solicitada
Resposta da Trade Insulations Ltd
Thank you Mike for the 5 star review, thanks again for ordering online with Trade Insulations we appreciate the business
Ordered insulation materials
Ordered insulation materials from Trade Insulations and everything went smoothly from start to finish. Delivery arrived on time, everything was as ordered, and the whole process was hassle-free. Would definitely recommend and use again.
17 de junho de 2026
Avaliação não solicitada
Resposta da Trade Insulations Ltd
Thank you Stu for the 5 star review, thanks again for ordering online with Trade Insulations we appreciate the business.
Great service all round.
Great service, delvered on time and the day advised. Pallet off-load to the position requred.
Best price online, great delivery, perfect.
17 de junho de 2026
Avaliação não solicitada
Resposta da Trade Insulations Ltd
Thank you Paul for the 5 star review, thanks again for ordering online with Trade Insulations.
Excellent service
Excellent service. Good value, great comms, prompt delivery, thanks!
15 de junho de 2026
Avaliação não solicitada
Resposta da Trade Insulations Ltd
Thank you Justin for the 5 star review, thanks again for ordering online we appreciate the business.
Outstanding 5‑Star Service from Trade Insulations Ltd
My recent experience with Trade Insulations Ltd was exceptional from start to finish, and they fully deserve a 5‑star rating across customer service, delivery, and timber quality. From the moment I placed my order, the team’s professionalism and friendliness stood out. Their customer service team answered every question quickly and clearly, making the whole process smooth and stress‑free.
The delivery was equally impressive. My order arrived exactly when promised, with no delays or vague time windows. The driver was polite, careful, and clearly took pride in doing the job properly. Everything was unloaded safely, neatly, and without any damage — something many suppliers fail to get right.
The timber quality was outstanding. Every piece was straight, clean, and consistent, with no warping or defects. It’s obvious that Trade Insulations takes real care in selecting and supplying high‑grade materials. The timber I received was far better than what I’ve had from larger, well‑known suppliers.
Overall, Trade Insulations Ltd delivered a flawless experience. Reliable communication, punctual delivery, and excellent materials make them a company I will absolutely use again. Highly recommended for anyone who values quality and professionalism.
12 de junho de 2026
Avaliação não solicitada
Resposta da Trade Insulations Ltd
Thank you Dan for taking the time to leave such a detailed and positive review.
We are delighted to hear that your experience with Trade Insulations Ltd was exceptional from start to finish. Providing excellent customer service, reliable delivery, and high-quality materials is at the heart of what we do, so it's incredibly rewarding to know that every aspect of your order met your expectations.
Your kind comments about our customer service team, delivery driver, and the quality of our timber will be shared with everyone involved. We take great pride in ensuring our customers receive not only the best products but also a smooth and professional experience throughout the entire process.
We truly appreciate your recommendation and your recognition of the care and attention we put into our service and product selection. Thank you for choosing Trade Insulations Ltd, and we look forward to supplying you again in the future.
Kind regards,
The Trade Insulations Ltd Team
Resposta da Trade Insulations Ltd
Thank you Andrew for the 5 star review, thanks again for ordering your Kingspan Insulation materials with Trade Insulations.
very competitive price quick delivery…
very competitive price quick delivery great communication
11 de junho de 2026
Avaliação não solicitada
Resposta da Trade Insulations Ltd
Thank you for the lovely 5 star review :)
Great service
Delivered within timeslot and in perfect condition. Usually celotex have transit damage but these all came as if collected straight from the factory myself
12 de junho de 2026
Avaliação não solicitada
Resposta da Trade Insulations Ltd
Thank you Gary for the lovely 5 star review, thanks again for ordering online with Trade Insulations we appreciate the business.
Good service and price quick delivery
Good service and price quick delivery. Would recommend.
12 de junho de 2026
Avaliação não solicitada
Resposta da Trade Insulations Ltd
Thank you John for the lovely 5 star review, thanks again for ordering online with Trade Insulations we appreciate the business.
Excellent service
Service was good, delivery arrived on time, the driver was helpful and the overall value for money was good.
11 de junho de 2026
Avaliação não solicitada
Resposta da Trade Insulations Ltd
Thank you Mrs K for the lovely 5 star review, thanks again for ordering online with Trade Insulations.
Good customer service and prompt…
Good customer service and prompt delivery at a fair price.
9 de junho de 2026
Avaliação não solicitada
Resposta da Trade Insulations Ltd
Thank you Kevin for ordering your Insulation materials with Trade Insulations we appreciate the business.
Top service with competitive prices
Top service with competitive prices. Prompt delivery by Marco who kept me up to date on when he would arrive. Would definitely use again. Thanks 👍
10 de junho de 2026
Avaliação não solicitada
Resposta da Trade Insulations Ltd
Thank you Graham for the lovely 5 star review, thanks again for ordering online with Trade Insulations.
1st class service
Easy to use website & delivery within 2 days. Everything you would want from a supplier. 5* Keep up the good work 👍
10 de junho de 2026
Avaliação não solicitada
Resposta da Trade Insulations Ltd
Thank you for the 5 star review, thanks again for the lovely review :)
Recommended +++
Very easy to buy, good price and delivery arrived exactly as communicated and on time and in great condition. What more could you want? :)
10 de junho de 2026
Avaliação não solicitada
Resposta da Trade Insulations Ltd
Thank you for the lovely 5 star review, thanks again for ordering online with Trade Insulations we appreciate the business.
Brilliant company
Brilliant company, great service, delivery, communication and products.
27 de maio de 2026
Avaliação não solicitada
Resposta da Trade Insulations Ltd
Thank you Peter for the 5 star review, thanks again for ordering online with Trade Insulations we appreciate the business :)
Despite small hiccup with initial…
Despite small hiccup with initial delivery date, it was sorted quickly and Ina very professional manner.
29 de maio de 2026
Avaliação não solicitada
Resposta da Trade Insulations Ltd
Thank you for the 5 star review, thanks again for ordering online with Trade Insulations we appreciate the business.
Delivered on time
Delivered on time, great customer service!
29 de maio de 2026
Avaliação não solicitada
Resposta da Trade Insulations Ltd
Thank you Adrian for the 5 star review, thanks again for ordering online with Trade Insulations for your insulation materials we appreciate the business.
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