TreatBox  Avaliações 

1.582
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I just opened my September Treat Box, yes we’re halfway through the month but I’d been saving it for a quiet day to enjoy. Today I have been feeling unwell and this cheered me up no end. Everything in... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First purchase with TreatBox after wanting to for AGES - managed to surprise and treat a dear friend of mine for her birthday, as well as grab some gorgeous PJs for myself! Beautiful items to choose... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A first time of using this company - ordering, payment, delivery all very easy and efficient. A very novel concept that worked well, with a very wide selection of gifts. A surprise for the rec... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

I’ve always had a pretty good experience with them and have used TreatBox for birthday and wellbeing gifts often in the past 2/3 years. Sadly recently I had the worst experience where my package was d... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Souvenirs
  2. Fornecedor de Brindes

Escrito pela empresa

A thoughtful gift for every moment…🤍 TreatBox an independent business founded in 2017 - Curate beautifully packaged and perfectly put together letterbox-friendly boxes. Build your custom gift box and send it directly to your loved one or let us surprise you at the start of each month with our monthly subscription boxes. The ultimate in thoughtful gifting.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.582)

344 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service and products

A first time of using this company - ordering, payment, delivery all very easy and efficient.

A very novel concept that worked well, with a very wide selection of gifts.

A surprise for the recipient, who was delighted with the gift.

I would recommend and will use the company again.

8 de setembro de 2026
Avaliação não solicitada
logotipo da TreatBox

Resposta da TreatBox

Hi Julia, thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you found TreatBox easy to use and efficient! We always aim to make gifting as stress free as possible. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Avaliado com 5 de um total de 5 estrelas

Perfect September Reset Treat Box

I just opened my September Treat Box, yes we’re halfway through the month but I’d been saving it for a quiet day to enjoy. Today I have been feeling unwell and this cheered me up no end. Everything in it is just perfect not only for autumn but for how I’m currently feeling-the need to take some time for myself and reset. Even the lemon & ginger tea which I wouldn’t normally drink but given I’ve had a migraine, it will help my nausea. And when that passes I look forward to the biscuit-these ones are delicious and the words on it are completely ‘on point’. These boxes are such lovely ways to treat ourselves and others.🥰

15 de setembro de 2026
Avaliação não solicitada
logotipo da TreatBox

Resposta da TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you’re enjoying your TreatBox subscription and that each box has been bringing a little happiness to your month. Creating thoughtful, exciting happy mail for our subscribers is exactly what we love to do, so it means the world to hear this feedback.
Your kind words truly mean so much to our team and motivate us to keep curating special subscription boxes that our customers look forward to receiving.
Thank you for making our day - TreatBox 💗

Avaliado com 5 de um total de 5 estrelas

Gorgeous purchase!

First purchase with TreatBox after wanting to for AGES - managed to surprise and treat a dear friend of mine for her birthday, as well as grab some gorgeous PJs for myself! Beautiful items to choose from, speedy delivery - absolutely fab company. Thank you so much! x

28 de agosto de 2026
Avaliação não solicitada
logotipo da TreatBox

Resposta da TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We are so happy to hear that you managed to treat yourself too!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Avaliado com 5 de um total de 5 estrelas

I loved my autumn box

I loved my autumn box. I couldn't believe how fast it was delivered and the products were great,

1 de setembro de 2026
Avaliação não solicitada
logotipo da TreatBox

Resposta da TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Avaliado com 5 de um total de 5 estrelas

More happiness in giving than receiving !

I received a TreatBox as a gift from a very thoughtful friend a few months ago. It was beautifully presented with a hand written card and many nice gifts.
So when I wanted to send a thank you gift to one of my friend this summer, I thought of sending a TreatBox and chose the contents, the card etc. My friend was very happy.

27 de agosto de 2026
Avaliação não solicitada
logotipo da TreatBox

Resposta da TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It's so great to hear that receiving a TreatBox inspired you to gift one to a friend.
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Avaliado com 5 de um total de 5 estrelas

Absolutely love the box

Absolutely love the box

8 de setembro de 2026
Avaliação não solicitada
logotipo da TreatBox

Resposta da TreatBox

Hi Lindsay,
Thanks so much for taking the time to leave us a review, we are so happy to hear that you loved your TreatBox!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Avaliado com 2 de um total de 5 estrelas

Usually good but not sure anymore

I’ve always had a pretty good experience with them and have used TreatBox for birthday and wellbeing gifts often in the past 2/3 years. Sadly recently I had the worst experience where my package was delayed with no explanation. I had to follow up but communication was non existent. They ended up missing my aunts birthday and I’ve had no response to my complaint.

25 de agosto de 2026
Avaliação não solicitada
logotipo da TreatBox

Resposta da TreatBox

Hi Natasha,

We're so sorry to read this, particularly as you've ordered from TreatBox several times over the past few years and have previously had such positive experiences with us.

You're absolutely right that we should have communicated the unexpected delay with the pre-order item in your order sooner, rather than you having to contact us for an update. We're also really sorry that this meant your gift didn't arrive in time for your aunt's birthday.

We did respond to your initial message and, once we received your order details, we replied again that afternoon to explain the delay and confirm that your order had been dispatched. We're really sorry if our response to you hasn't reached you or if there is a further message from you that we haven't received.

This certainly isn't the experience we want for our customers, especially someone who has trusted us with their gifts on a number of occasions. We'd really like to make sure everything is now resolved for you, so please do get back in touch with us at hello@treatboxuk.com and we'll be very happy to help.

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience! The postage was quick and the note included in the gift was hand written. Fantastic gift

6 de setembro de 2026
Avaliação não solicitada
logotipo da TreatBox

Resposta da TreatBox

Hi Sarah,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you had a great experience and loved that the gift tag was handwritten.

Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Avaliado com 5 de um total de 5 estrelas

Fabulous

I’ve been using treat box as a monthly pic me up for a few years now and they never disappoint.
I’ve used them for gifts for friends and family as well and the products are always really good quality.
The monthly box always cheers me up and has items that I use everyday.
Keep up the good work ladies.❤️

1 de setembro de 2026
Avaliação não solicitada
logotipo da TreatBox

Resposta da TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you’re enjoying your TreatBox subscription and that each box has been bringing a little happiness to your month. Creating thoughtful, exciting happy mail for our subscribers is exactly what we love to do, so it means the world to hear this feedback.
Your kind words truly mean so much to our team and motivate us to keep curating special subscription boxes that our customers look forward to receiving.
Thank you for making our day - TreatBox 💗

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Lovely experience to share

1 de setembro de 2026
Avaliação não solicitada
logotipo da TreatBox

Resposta da TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Avaliado com 5 de um total de 5 estrelas

Good choice of products to choose from

Good choice of products to choose from. It’s a shame a little candle or some hand cream wasn’t available to pick at the time. But overall there’s a really thoughtful selection of items. Recipient said it was really nicely packaged and presented. I think I’d use TreatBox again.

18 de agosto de 2026
Avaliação não solicitada
logotipo da TreatBox

Resposta da TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Avaliado com 5 de um total de 5 estrelas

Prompt delivery,excellent quality of…

Prompt delivery,excellent quality of gifts and well packed.All friends have been delighted by their boxes.Looking forward to my birthday advent calendar to start next week.So glad I have found this fabulous company.

28 de agosto de 2026
Avaliação não solicitada
logotipo da TreatBox

Resposta da TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Avaliado com 5 de um total de 5 estrelas

Great quality products

Great quality products. Very thoughtful gifts. Beautifully packaged.

11 de agosto de 2026
Avaliação não solicitada
logotipo da TreatBox

Resposta da TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Avaliado com 4 de um total de 5 estrelas

Lovely theme & beautiful colours but some disappointment

My second subscription box was a lovely theme and beautiful colours, but I was a bit disappointed with some of the items. I really enjoyed the Coco cubes, very tasty!. The hair wrap will be very useful, but I cringed at all the plastic it was packaged in. The glasses case may come in handy but I have so many already, so may regift it. The postcards & hair clip will also be regifted. Whilst I'm not sure I liked the hair & body mist the first couple of goes, i will give it another go! I have subsequently paused my subscription for a few months, but will definitely look forward to a xmas themed one in December :-).

1 de agosto de 2026
Avaliação não solicitada
logotipo da TreatBox

Resposta da TreatBox

Hi Sandra, thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you loved the theme and colours in your August box but are so sorry to hear that you were disappointed with some of the products. We really hope you love your December Monthly Box!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Avaliado com 5 de um total de 5 estrelas

I absolutely love treatbox

I absolutely love treatbox. I love the quality of the products and the amazing value for money. I have been purchasing from treatbox for the past year and im never disappointed, even if its a small treat for me or a box for the bestie to cheer her up it never fails. I would highly recommend to anyone and the products to choose from are insane as they are such good products there is so much to choose from.

16 de agosto de 2026
Avaliação não solicitada
logotipo da TreatBox

Resposta da TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Avaliado com 5 de um total de 5 estrelas

Excellent service,very prompt delivery.

Excellent service,very prompt delivery.
Well p ackaged and beautifully wrapped.oved it as it was that bit different and lovely for a present.

14 de agosto de 2026
Avaliação não solicitada
logotipo da TreatBox

Resposta da TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Avaliado com 3 de um total de 5 estrelas

I get a lot of things I have no use for…

I get a lot of things I have no use for - like the various planners (there is too many for one to use up in a month and it feels like they come in like every other box), the hair clasp was just so not my style. The glasses case - I feel like if you wear glasses you'd have one you use anyway, why do I need another one? Maybe one that straps inside the bag could be better cause at least that's a different purpose to the normal one. The mist was also not my favourite because of the scent, but I liked the idea.

I did really like the socks (February box was the best, the heart-straws are LOVE), some of the sweets were quite nice, and seeds for the April box too.

I don't mind getting things that I personally can't use that I can give away to my friends - like earrings, coconut stuff cause I don't like cocnut - but I wouldn't give away something that I just outright don't see a point in (like that clasp).

Might I suggest for the cozy season a bit of yarn for a small project?

16 de agosto de 2026
Avaliação não solicitada
logotipo da TreatBox

Resposta da TreatBox

Hi Taisiya,

Thank you so much for taking the time to leave such detailed feedback. We really appreciate you sharing which items you’ve loved, as well as the ones that haven’t been quite right for you.

We completely understand that with a surprise subscription box, not every item will be a perfect fit for everyone, but your comments around the frequency and usefulness of certain products are really helpful for us when planning future boxes. We’re especially glad to hear you loved the February box, the heart straws, socks and seeds! 💗

We’re always trying to keep each month varied and introduce a mixture of treats, useful pieces and little surprises, so feedback like this genuinely helps us understand what our subscribers would like to see more (and less!) of.

And we love the yarn suggestion for the cosier months, we’ll definitely keep that one in mind!

Thank you again for being a subscriber and for sharing your thoughts with us.

TreatBox Team x

Avaliado com 5 de um total de 5 estrelas

I was a bit sceptical of buying the…

I was a bit sceptical of buying the birthday treat box for my daughter however the 7 items she received were lovely and a great little treat for her
Highly recommend treat box and will certainly be buying more
Thank you

14 de agosto de 2026
Avaliação não solicitada
logotipo da TreatBox

Resposta da TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Avaliado com 5 de um total de 5 estrelas

Got for my mums birthday

Got for my mums birthday. Was delivered the next day. The quality of everything was amazing my mum loved the shortbread.

31 de julho de 2026
Avaliação não solicitada
logotipo da TreatBox

Resposta da TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Avaliado com 5 de um total de 5 estrelas

My favourite gifting company

My favourite gifting company - great selection of products at fair prices and customer service are super helpful!

13 de agosto de 2026
Avaliação não solicitada
logotipo da TreatBox

Resposta da TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

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