I just opened my September Treat Box, yes we’re halfway through the month but I’d been saving it for a quiet day to enjoy. Today I have been feeling unwell and this cheered me up no end. Everything in... Ver mais
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First purchase with TreatBox after wanting to for AGES - managed to surprise and treat a dear friend of mine for her birthday, as well as grab some gorgeous PJs for myself! Beautiful items to choose... Ver mais
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A first time of using this company - ordering, payment, delivery all very easy and efficient. A very novel concept that worked well, with a very wide selection of gifts. A surprise for the rec... Ver mais
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Prompt delivery,excellent quality of gifts and well packed.All friends have been delighted by their boxes.Looking forward to my birthday advent calendar to start next week.So glad I have found this fa... Ver mais
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Detalhes da empresa
Escrito pela empresa
A thoughtful gift for every moment…🤍 TreatBox an independent business founded in 2017 - Curate beautifully packaged and perfectly put together letterbox-friendly boxes. Build your custom gift box and send it directly to your loved one or let us surprise you at the start of each month with our monthly subscription boxes. The ultimate in thoughtful gifting.
Informações de contato
1 Maunsell Road, , TN38 9NL, St. Leonards-on-Sea, Reino Unido
- 01424552410
- zoecharlton@treatboxuk.com
- www.treatboxuk.com
4,6
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Can’t recommend enough!
I received a treat box from a friend while I was going through chemotherapy and it gave me a much needed boost, I LOVE the socks! Since then I have gifted a treat box and they agree the socks are the best!! Can’t recommend enough as someone who has received and gave a treat box. Thank you SO much x
8 de abril de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Hollie, thanks so much for taking the time to leave us a review, we really appreciate it. We are so pleased to hear that you were gifted a TreatBox that gave you a boost when you really needed it. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗
I signed up to the subscription service…
I signed up to the subscription service as a pick me up following my miscarriage.
I've just received my second months box.
The packaging is lovely & the concept is great, but for me it's just not worth it.
Last month, I was slightly underwhelmed but then found a cute set of earrings, tucked away in the box. So decided to stay for a further month.
This month was Easter themed, there was a lovely hanging ornament, but then very seasonal Easter themed gifts, carrot socks, carrot cake recipe card, carrot flower seeds, as per the previous box more paper stationary which I'm not a fan of in a digital era! But Easter themed gifts arriving on the 7th April? Easter has now passed? Surely it would have been better in the march box?
I will be cancelling my subscription as it's just not what I wanted it to be for me personally.
7 de abril de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Katie,
Thank you so much for taking the time to share your experience with us, and we're truly so sorry to hear about your loss. Sending you so much love.
We really appreciate your honest feedback. It means a lot that you gave the subscription another try after your first box, and I’m so glad you found a little moment of joy with the earrings.
I completely understand your thoughts on this month’s box. Our themes are designed to feel seasonal and uplifting, but I can see how the Easter elements, especially arriving when they did, didn’t quite land in the way we’d hope. Your feedback on the stationery is also really helpful, and something we’ll absolutely take on board as we continue to evolve our boxes.
TreatBox is all about creating moments of comfort and joy, and I’m genuinely sorry this one didn’t feel right for you. It sounds like you had something quite specific in mind for a “pick me up,” and I’m sorry we didn’t meet you there.
Thank you again for giving us a try and for sharing your thoughts so openly, it truly helps us improve.
Thank you so much - TreatBox 💗
Absolutely fantastic
Absolutely fantastic, I especially liked being able to pick my own gifts to make my box, makes it more personal, my daughter was over the moon with her gift
23 de março de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Pamela,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad to hear that you like the option of being able to Build Your Own TreatBox and we are so happy that your daughter loved her gift!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Extremely fast delivery and the…
Extremely fast delivery and the standard of the boxes is excellent! Bought one for Mother’s Day, and one for my maid of honour, one for a bridesmaid; they all love them
21 de março de 2026
Avaliação não solicitada
Resposta da TreatBox
Hello,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy that all of the recipients of your TreatBoxes have loved them! That is so wonderful to hear.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
These are lovely items
These are lovely items, beautifully made and delivered quickly.
Thank you
7 de março de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Jamie,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad to hear that you found your TreatBox to be beautifully made.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
A good selection to choose from and at…
A good selection to choose from and at a fair price, unlike similar companies. Delivered with care, promptly and with beautiful packaging. My mum loved the quality of her treats too.
21 de março de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Kelly,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so glad to hear that you found our TreatBoxes to be a fair price and loved the packaging. We are so happy that we could help send your mum some treats.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Mother’s Day boxes
Got two Mother’s Day boxes sent. Gifts were well packaged, looked cute and the first one arrived the following day.
14 de março de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Bethany,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad that you liked our packaging and found that your orders arrives quickly, we are so pleased!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Great items to really give the person…
Great items to really give the person you love a treat to match any occasion. I’ve since ordered 2 additional treat boxes. Fast delivery, beautiful packaging.
12 de março de 2026
Avaliação não solicitada
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Good quality products, variety and service
On time. Good product variety. Quality products. Very satisfied.
11 de março de 2026
Avaliação não solicitada
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Lovely idea for a product
Lovely idea for a product, I order two Mother’s Day boxes, they came really quickly and my mum and MIL both thought the were fab! Will definitely be buying again 💕
13 de março de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Holly,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that both your Mum and MIL loved their TreatBoxes!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Mothers day boxes
I recently bought two boxes for Mothers Day and they were gratefully received!
Excellent choice of gifts and everything arrived on time and really well packaged.
The box itself was also really well presented.
I would definitely buy from here again.
15 de março de 2026
Avaliação não solicitada
Resposta da TreatBox
Hello,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that your Mother's Day TreatBoxes were gratefully received and that you found them well packaged.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Love love love!!
I’ve ordered from them several times now, and they never disappoint. They always deliver with such care, and every item arrives beautiful packaged and of high quality. A genuinely reliable company that makes the whole experience feel effortless and thoughtful! Highly recommend 🥰
11 de março de 2026
Avaliação não solicitada
Resposta da TreatBox
Hello,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you appreciate the care and effort that we put into our TreatBoxes!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Birthday surprises
I bought a couple of Treatboxes for friends for their birthdays. They all absolutely loved them and said what a lovely surprise it was.
17 de março de 2026
Avaliação não solicitada
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Beautiful
Beautiful - I love the personalised touch on the gift card, I was so surprised it was handwritten. Will definitely use again and recommended to family and friends
15 de março de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Nadine,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you loved the hand written gift tag, this really is something that we pride ourselves on as we think it makes each TreatBox that little bit more personal.
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
I love TreatBox
I love TreatBox, an amazing range of gifts in the ‘build your own’ section and always packaged beautifully and delivered quickly.
13 de março de 2026
Avaliação não solicitada
Resposta da TreatBox
Hello,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you loved our product range for our Build Your Own TreatBoxes.
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
]
First and last order
Despite ordering in plenty of time AND completing the 'do not open before...' this gift took 15 days to arrive - and completely missed the recipient's birthday. What was also extremely frustrating was that the items were detailed WITH PRICES on the outside, completely ruining the surprise. When I chased the delivery I was told 'oh it's customs...' but no-one followed up or offered to help, despite my paying a significant amount for delivery. I shall not be using this company again. Even if the items are lovely, there is no point using a company if they cannot successfully deliver a gift.
5 de março de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Charlie,
Thank you for your review, we’re so sorry to hear how disappointing this experience was, especially with it being for a birthday. We completely understand how frustrating it must have been for the gift to arrive late and miss the occasion.
Your order was dispatched in line with our processing times, however it was unfortunately delayed while going through customs in Germany. While this part of the journey is outside of our control, we do appreciate that this doesn’t make the situation any less upsetting, particularly when you had selected a ‘do not open before’ date.
In terms of pricing being visible, we just wanted to clarify that we never include invoices or pricing inside our boxes. For international deliveries, customs forms are required by the postal service and must be attached to the outside of the parcel, which can sometimes include item values. Unfortunately, this is something we’re required to provide and aren’t able to remove.
We’re really sorry again that this didn’t arrive in time as planned, and that you felt unsupported when chasing this, that’s not the experience we want for our customers. We have been in touch via email and would still love the opportunity to make this right for you.
Thank you so much - TreatBox 💗
EID Luxury Box
Beautiful and thoughtfully created luxury EID box, being non Muslim I wasn't sure if this box would be a good gift, I need not have worried, my Niece loved the box and was full of compliments on the contents, she loved the taste of the 100% honey. The smell of the wax melts were amazing and she loved the burner and the book. I would highly recommend.
19 de março de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Karen,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad that your Niece loved her Luxury Eid TreatBox! We are so happy that we were able to be a part of your Eid gifting.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Good but expensive
A great idea for a friend who needed to know they were in my thoughts. Expensive for what is actually contained in the box though.
4 de março de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Claire,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so glad that you found TreatBox a great option for letting your friend know you are thinking of them. I'm so sorry that you felt that it was expensive for the items inside the box, we really try to curate gifts that are good value for money and are packed in beautiful sustainable packaging. We really appreciate you taking the time to give us this feedback and we will be sure to take it on board.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Still not got my gift after 2 weeks…
Still not got my gift after 2 weeks waiting
Post sales customer service is rubbish
18 de março de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Petra,
I’m really sorry to hear how frustrating this experience has been, I completely understand how disappointing it is when something expected quickly doesn’t arrive on time.
We can see that your order was dispatched promptly using Royal Mail Tracked 24, however it has unfortunately been delayed within their network, which is outside of our control. That said, we absolutely take responsibility for helping resolve this for you.
Our team has been in touch with Royal Mail and is monitoring this closely, and we’ve also been communicating with you directly to keep you updated. If your parcel doesn’t arrive, we will of course ensure this is fully resolved for you as quickly as possible.
We truly appreciate your patience, and we’re very sorry again for the inconvenience caused, this isn’t the experience we want for our customers.
Kind regards,
Team TB
Fabulous service
Fabulous service ! Thank you for insuring my parcel went to the two separate addresses after placing my order …I wasn’t expecting such a quick response and turn around - thank you !
Products are fantastic too and such a fabulous idea to pick someone up .
I shall definitely purchase again .
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
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