I just opened my September Treat Box, yes we’re halfway through the month but I’d been saving it for a quiet day to enjoy. Today I have been feeling unwell and this cheered me up no end. Everything in... Ver mais
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First purchase with TreatBox after wanting to for AGES - managed to surprise and treat a dear friend of mine for her birthday, as well as grab some gorgeous PJs for myself! Beautiful items to choose... Ver mais
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A first time of using this company - ordering, payment, delivery all very easy and efficient. A very novel concept that worked well, with a very wide selection of gifts. A surprise for the rec... Ver mais
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I’ve always had a pretty good experience with them and have used TreatBox for birthday and wellbeing gifts often in the past 2/3 years. Sadly recently I had the worst experience where my package was d... Ver mais
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Detalhes da empresa
Escrito pela empresa
A thoughtful gift for every moment…🤍 TreatBox an independent business founded in 2017 - Curate beautifully packaged and perfectly put together letterbox-friendly boxes. Build your custom gift box and send it directly to your loved one or let us surprise you at the start of each month with our monthly subscription boxes. The ultimate in thoughtful gifting.
Informações de contato
1 Maunsell Road, , TN38 9NL, St. Leonards-on-Sea, Reino Unido
- 01424552410
- zoecharlton@treatboxuk.com
- www.treatboxuk.com
4,6
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great selection of products to choose…
Great selection of products to choose from, great quality, well presented with a handwritten note. Got it as a pre-exam treat for my daughter who cried when she opened it 🥹
22 de abril de 2026
Avaliação não solicitada
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Wow!!
Wow, what a lovely gift idea. Loved creating a personalised box for my daughter’s upcoming exams-I added gorgeous items that would make her smile!
18 de abril de 2026
Avaliação não solicitada
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Amazing
Amazing
This was a last minute gift idea for my daughter
Im honestly blown away by the products inside, which are fab quality by the way and the detail in the packaging
Such a well thought out product and process
Also it was delivered the next day which was even better
Honestly guys this brand is amazing and I absolutely will buy from here again
Team are doing a fab job xx
17 de abril de 2026
Avaliação não solicitada
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Exam prep box
The box is beautifully packaged and the products are great. My daughter was delighted with her exam themed gift
18 de abril de 2026
Avaliação não solicitada
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Great & thoughtful gifts
Great & thoughtful gifts - esp for young man doing A levels.
27 de abril de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Kath,
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy knowing you chose TreatBox to encourage and support a young man during his exams.
It means so much to us that you had a great experience with TreatBox, and we truly appreciate your support.
Thank you for making our day - TreatBox 💗
Love my latest treatbox
Love my latest treatbox I offered for my children’s exams the daily planners coasters and food and drink items are great. Also loving the gold bow claw hair clip. It’s gorgeous. Would highhly recommend this company and their products. They make lovely presents and I’ve also bought them for myself!
29 de abril de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Rachael,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you loved the items you selected and the Gold Bow Claw Clip! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Beautiful presentation of the box and…
Beautiful presentation of the box and contents. Great value for money. My son loved the selection of treats in his Good Luck in your exams box.
23 de março de 2026
Avaliação não solicitada
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Would have liked option to select colour theme
Would have liked the option to select colour of box, packing and card.
Mine has turned up bright pink for my son taking GCSEs!!
Having said that beautifully presented and packed and pleased with contents.
6 de abril de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Louise,
Thank you so much for your feedback. We’re really pleased to hear that you were happy with the presentation, packing and contents of the box overall.
We completely understand your comments regarding the colour theme though, especially as the gift was for your son’s GCSEs. At the moment, our packaging is designed in the signature TreatBox style, but we really appreciate your suggestion about offering different colour options for the box, packaging and card. It’s genuinely helpful feedback and something we’ll take into consideration for the future.
Thank you again for taking the time to share your thoughts, and we hope your son loved his surprise gift. Wishing him lots of luck with his exams!
Thank you so much - TreatBox 💗
I made the boxes for two friends going…
I made the boxes for two friends going through rough times. Both were over joyed with them. Not only the contents but also the presentation. Thank you for helping me to bring a smile and some happiness to my loved ones 💕
10 de abril de 2026
Avaliação não solicitada
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review.
We always love hearing that our customers are happy and we hope that it helped send lots of love to your friend in such a hard time.
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Great high quality products
Great products, but would be good if a candle is routinely offered in the 5 item box
17 de abril de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Katy-Ann
Thanks so much for taking the time to leave us a review, it means a lot to us. We really appreciate your feedback about the possibility of a candle being included as one of our Build Your Own Products instead of just as an Add-On, we will definitely take this on board for future boxes!
Thank you for making our day - TreatBox 💗
Outstanding Customer Care …
Outstanding customer care from this company. I was organising a Treatbox to be sent for a birthday gift and I wanted to customise one of the Ready to go boxes as the recipient has some food allergies. I e-mailed my concerns and heard back almost immediately from the lovely Molly who sorted it all out and even got the box shipped off on the same day! Absolutely delighted with this company and I will definitely be ordering again 😊
20 de abril de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Tracey,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad that Molly was able to help you to customise your TreatBox to the recipients requirements. We are so glad to hear that your experience was so positive!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Mystery box? More like getting rid of old stock!
Ordered a mystery box and was extremely disappointed. 10 items- 2 pairs of socks, a hanging item and the rest were sweets and biscuits which were out of date the next day.
Knowing what lovely items you can choose when buying boxes this was severely disappointing. Left a comment on the facebook page and its ignored.
Not worth themoney!
17 de abril de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Gemma,
Thank you so much for taking the time to leave a review, we’re really sorry to hear that your Mystery Box didn’t meet your expectations.
We’re especially sorry about the short date on the biscuit you received. That’s absolutely not the standard we aim for, and we completely understand your disappointment there.
Our Spring Mystery Boxes are designed to feel fun and seasonal, which is why they included a mix of sweet treats alongside some of our most-loved items (including our TreatBox exclusive socks). That said, we really appreciate your feedback, it’s so helpful for us as we continue to improve these boxes.
We’re also very sorry that your Facebook comment wasn’t replied to. As a small team, we aren’t always able to respond to every social media message as quickly as we’d like, so we do always recommend reaching out via email for support. I’m really glad you got in touch with us directly and that we were able to resolve this for you.
Thank you again for your feedback and for giving us the chance to put things right, it really does mean a lot to us.
Thank you so much - TreatBox 💗
Fantastic Company with five star products
This company is absolutely outstanding! The quality of gifts are just gorgeous especially the Pajamas. The packaging is beautiful and is one of the nicest gifts to open. The service is seamless from start to finish. Customer service by Molly excellent. One of the best companies I have ever used. A gift box from here is truly gorgeous and I can’t recommend enough!
17 de abril de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Jayne,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you are pleased with the quality of our products, especially our Comfort Collective Pyjamas! It is so great to hear that Molly provided you with excellent customer service!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
A lovely selection of goodies which…
A lovely selection of goodies which brightened the day
29 de março de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Irene,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that your TreatBox brightened your day.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Love this package every month
Love this package every month. If it’s not for me , it’s a great present for family and the rest . It all makes me smile
15 de abril de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Kirsty,
Thanks so much for taking the time to leave us a review we really appreciate it. We are so happy that you love receiving your Monthly Subscription Box!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Highly recommended
Great, efficent easy to order service. Gorgeous products to choose from - recipient was very happy.
27 de março de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Helen,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you found ordering a TreatBox to be easy and efficient, that's so great to hear! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Value for money, lovely items!
My daughter loved the treat box as an encouragement for her to get on with her exam revision. The quality of the items was really good, the socks were super soft etc. The only thing I would have loved to see is a treat box with items exclusively made in Britain.
27 de março de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Nicola, thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that your daughter loved her TreatBox and it was a great encouragement for her to work on her exam revision! We love the idea of a TreatBox made exclusively of UK based items, we will certainly look into this for future collections!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Fantastic customer service and such a…
Fantastic customer service and such a great idea! I was looking for a good luck gift for my niece and this fits the bill perfectly.
9 de abril de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Lucy, thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you found the perfect gift for your niece and found our customer service team to be fantastic!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Fast delivery
Fast delivery. Have sent three of these now and the three recipients have all said how lovely the treat boxes are.
2 de abril de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Lulabelle, thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that all three of your recipients have loved their TreatBoxes! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Can’t recommend enough!
I received a treat box from a friend while I was going through chemotherapy and it gave me a much needed boost, I LOVE the socks! Since then I have gifted a treat box and they agree the socks are the best!! Can’t recommend enough as someone who has received and gave a treat box. Thank you SO much x
8 de abril de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Hollie, thanks so much for taking the time to leave us a review, we really appreciate it. We are so pleased to hear that you were gifted a TreatBox that gave you a boost when you really needed it. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗
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