I just opened my September Treat Box, yes we’re halfway through the month but I’d been saving it for a quiet day to enjoy. Today I have been feeling unwell and this cheered me up no end. Everything in... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
First purchase with TreatBox after wanting to for AGES - managed to surprise and treat a dear friend of mine for her birthday, as well as grab some gorgeous PJs for myself! Beautiful items to choose... Ver mais
A empresa respondeu
A first time of using this company - ordering, payment, delivery all very easy and efficient. A very novel concept that worked well, with a very wide selection of gifts. A surprise for the rec... Ver mais
A empresa respondeu
Prompt delivery,excellent quality of gifts and well packed.All friends have been delighted by their boxes.Looking forward to my birthday advent calendar to start next week.So glad I have found this fa... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
A thoughtful gift for every moment…🤍 TreatBox an independent business founded in 2017 - Curate beautifully packaged and perfectly put together letterbox-friendly boxes. Build your custom gift box and send it directly to your loved one or let us surprise you at the start of each month with our monthly subscription boxes. The ultimate in thoughtful gifting.
Informações de contato
1 Maunsell Road, , TN38 9NL, St. Leonards-on-Sea, Reino Unido
- 01424552410
- zoecharlton@treatboxuk.com
- www.treatboxuk.com
4,6
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lovely items, but didn’t fit letterbox
Lovely items, beautifully packaged and delivered within 24 hours. Just wish it was more suitable for letterbox delivery (postman left it outdoors in the rain).
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Catherine,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad to hear that you loved the items and packaging for your TreatBox! I am so sorry that your TreatBox did not fit into your letterbox. Sadly not all of our TreatBoxes are able to fit into letterboxes, however we would never expect them to be left outside in the rain! Please could you pop an email over to hello@treatboxuk.com with your order number, we would love to look into this further.
Thank you so much - TreatBox 💗
Fab item!!!
Fab item!!!! Will definitely order again. Super fast postage and very reasonably priced. Cannot recommend enough!!
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Disappointing customer service
I’m writing this because my daughter is too nice to!
She ordered a gift box with a message that was meant to say “we have twin brains.” - because her and the recipient are so similar.
Instead, it was HAND written as “twin babies.”
That effectively turned the gift into what read like a surprise pregnancy announcement.
She emailed politely to make you aware, not asking for compensation whatsoever, simply flagging it in case it happened again and affected someone else in her position (she found out she can't have children recently).
But she received no response at all.
Mistakes happen!
But when you sell handwritten personalised gifts, accuracy and accountability matter - and so does responding to customers.
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Angela,
Firstly, I’m so sorry that your daughter didn’t receive a reply to her email, that shouldn’t have happened, and I completely understand why that would feel disappointing. She took the time to write to us so kindly, and we’re genuinely sorry that we missed the opportunity to respond properly at the time.
We’re also deeply sorry for the mistake in the handwritten message. Personalised gifts carry so much meaning, and we know how important it is that they’re written exactly as intended. We never want a mistake like that to take away from such a special gift.
We have since contacted your daughter directly to apologise and to make this right.
We’re a small team, and while that’s never an excuse, we are constantly improving our processes to ensure every gift and every customer experience receives the care and attention it deserves.
Thank you for taking the time to leave this feedback, it truly matters and helps us do better.
Thank you so much - TreatBox 💗
This month was just not my cup of tea…
This month was just not my cup of tea but I will def be able to use the contents as gifts for others.
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Nicola,
Thanks so much for taking the time to leave us a review, we really appreciate it! We completely understand that our February Monthly TreatBox was not to your taste, we really try to curate items that everyone will love but understand that it is not always possible. We are so happy to hear that you will be able to gift the items that are not suitable for you to others!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
So impressed with Treatbox 🫶🏻✨
So impressed with Treatbox, I ordered two valentines gift boxes for my daughters. They arrived quickly, beautifully packaged and with a gorgeous bunch of gifts inside. My daughters were over the moon. So reasonable to! Will definitely order again and recommend to family and friends.
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Victoria,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that your daughters loved their Valentine's TreatBoxes.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
An absolute delightful box,full of treats!
An absolute delightful box,full of treats.well packaged ,quality goods and my friend loved it ! Thanks
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Alison,
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Lovely quality items
Lovely quality items. Suitable for any occasion.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Sue,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you are pleased with the quality of our items and find TreatBox to be suitable for any occasion.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Always amazing!
I have ordered with Treatbox a few times now and the gift recipients have always loved the items! Exceptional customer service too!
27 de janeiro de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Lizzie,
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We are so happy to hear that you received great customer service from our team.
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Always a treat to get an order from…
Always a treat to get an order from Treatbox either for yourself or as a present! Quality products, cute packaging and amazing CS!
4 de janeiro de 2026
Avaliação não solicitada
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Excited to send my friend a treatbox, excellent service
Excited to send my friend a treatbox, as she deserves a bit of a pick me up. Wonderful selection of goodies to put in it and I know she's going to love the personalised, handwritten note that comes with it.
Also I managed to put the wrong address on the order and the wonderful customer service stopped the order and readdressed it for me before the parcel accidentally came to me. Was so happy they could help me after I did that! Thanks again Molly!
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da TreatBox
Hello,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you appreciated our hand written notes, it is something that we really pride ourselves on! We are so glad to hear that you received excellent customer service from Molly.
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
A very well put together box
A very well put together box. A welcome surprise to come home to.
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
My experience was great with this company as great service and customer support
My experience was great with this company, my one of box for my daughter birthday was so lovely done. She loved it. The pyjamas are great quality. We had to change them for a different size, this was done so easily and quickly, very good customer service
12 de janeiro de 2026
Avaliação não solicitada
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you loved your pyjamas and TreatBox, and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts, including our cosy pyjamas - that our customers love.
Thank you for making our day! TreatBox 💗
Box of love
What an absolute smasher this months box was, filled with the most gorgeous Paris themed surprises. Loved every piece!
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Nina,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you loved your February TreatBox!We always love hearing that our customers are happy and we are so pleased that you are treating YOU!
It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗
Great Pyjamas
Received Treat Box's cotton PJ's for Christmas, liked them so much, I purchased another in the sale.
Easy ordering and quick delivery from TreatBox. Very pleased
8 de fevereiro de 2026
Avaliação não solicitada
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you loved your pyjamas and TreatBox, and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts, including our cosy pyjamas - that our customers love.
Thank you for making our day! TreatBox 💗
Monthly box of self care
I have subscribed to the monthly box on my 2nd month and it has not disappointed. As a busy full time working mum it's nice to come home and find a box of self care waiting for me full of lively surprises. The socks are so soft. There's items I wouldnt try that I have found to really like.
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Lisa,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you are loving your Monthly TreatBox! We always love hearing that our customers are happy and we are so pleased that you are treating YOU!
It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗
Excellent, delivered on time and well received
I sent a number of boxes out to members of my team as recognition for a job well done, and they loved them! I had lots of them exclaim how delicious the cookies were, and overall they just loved the gift. Delivery was quick and on time, highly recommend ! My only comment would be, please do a cheaper version of the build your own! With so many to buy my budget per box is not big enough for a build your own, but I can't send out the same box over and over again, so I will run out of choice.
26 de janeiro de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Sabrina,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy that your Team loved their TreatBoxes! We really appreciate your feedback about gifing for a larger corporate team. We do offer a corporate gifting service, which means we are able to help you curate boxes for all budgets and occasions! If this is something that you might be interested in for the future, please pop us an email at gifting@treatboxuk.com.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Such a lovely box
Such a lovely box. Got as a gift for my best friend and she loved it. Will be my go to for everyone’s birthdays now
1 de fevereiro de 2026
Avaliação não solicitada
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
The birthday box was not what I…
The birthday box was not what I expected. It was amazing to open them all up and see the items that I been sent
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Gemma,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you were surprised by the items in your Mystery Birthday TreatBox! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗
I have just received my February…
I have just received my February subscription box, WOW! What a brilliant selection this month, smells gorgeous with the melts ( nearly ate them ). I am over the moon, and i am sure all the other members will be too. Love everything you have created for this month.
Thank you TreatBox .
Ronnie.
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da TreatBox
Hi Veronica,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad that you love your February Monthly Box! Our Macaron Wax melts certainly do look good enough to eat.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Beautiful and great quality
I’ve had a treat box myself and ordered for other people and none have disappointed. They’ve all arrived on time and been so beautifully wrapped and boxed. They’re a pleasure to open and such good quality items. Customer service has been awesome too
23 de janeiro de 2026
Avaliação não solicitada
Resposta da TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.