Impeccable customer service! They were out of the smaller tree in this style that I had originally ordered. A very kind woman called me and worked with me and searched with me until they honored the p... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Impeccable customer service! They were out of the smaller tree in this style that I had originally ordered. A very kind woman called me and worked with me and searched with me until they honored the p... Ver mais
A empresa respondeu
I cant answer this as I don't know how my experience is or will be, the Christmas Tree is on backorder and not ready to ship yet.
A empresa respondeu
Personal customer service is top-notch and real people to speak with. My first artificial tree that I swore I would never get. Quality of tree is pretty good. Some plastic needles have extra "tags"... Ver mais
Beautiful tree,fast delivery. Holds every ornament we have. Enough room between branches for ornaments to hang not lay on branches. Extremely satisfied. Was very skeptical on getting an artificial tr... Ver mais
A empresa respondeu
Treetime is America's number one choice for the best artificial Christmas trees, wreaths and garland. Enjoy shopping the largest selection of prelit Christmas trees online with over 75 unique tree styles to choose from. Our pre-lit trees have the most realistic and natural appearance that is true to nature's creation. We design our artificial trees around quality, reliability, and lifelike evergreen foliage using Real-Needle ™ technology.
22N102 Pepper Rd, 60010, Lake Barrington, Estados Unidos
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 94% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

Resposta da Treetime
We received it promptly. It’s absolutely beautiful! Easy to assemble. I just love it 😊

Resposta da Treetime
I love my tree. It’s by far the best tree that I have ever purchased.

Resposta da Treetime
I live in a tiny house, so I can't have a big Christmas tree. The 1 and 1/2 ft. tree is perfect for the top of a cabinet or bookcase or end table. I loved this tree so much that I have three of them!

Resposta da Treetime
We needed replacement bulbs for our tree and I found them quickly on their website and ordered what I needed even though our tree was like 10 yrs old.

Resposta da Treetime
Communication was absolutely
Better than most. My order did not come in. But the times I called about they we’re knowledgeable about the order and helpful. Called to let me know the merchandise was not coming when they knew. At that time I said I would shop with them again even though the merchandise failed to come in and I still would. Great personal

Resposta da Treetime
No remote included in box. Not sturdy—our cat swatted at a lower branch, playfully, and the entire limb fell off

Resposta da Treetime
Cancelled my order - which was of course very disappointing and I know that can happen. But what bothered me was how cool and business-like your notice was, without even a sincere apology.

Resposta da Treetime
Liked that the trees were more rustic and pre-lit. The branches are a bit sparse, could use more -
Overall I would purchase another one , but one that is fuller.

Resposta da Treetime
I would’ve given the tree five stars but Treetime does not allow customer photos. I spent a lot of time debating on whether or not to order from treetime because I kept thinking that maybe the trees aren’t nice and the reviews are fake. I like to see Customer photos so I can decide if the tree is for me or not. Another recommendation I would like to suggest is having a person standing next to the photos they have online so I can see how big the tree really is going to be. Other than that I really like my tree. I bought the un lit version so I didn’t have issues with the lights failing. It’s really hard to tell the tree is fake. The few people who saw it thought it was real. The 6.5 version is wide and looks very realistic compared to a real tree. The color is a beautiful green not too dark not too light. It actually has a variation in color. The branch tips are lighter than the inner parts. I am 5 foot three and on the stand, the tree is a good foot taller than me. The top is not a skinny thin branch. It’s a nice topper. The branches go in and out, which makes it look really realistic. I am very happy with my purchase. I ordered early December and I had my tree within a week. The fluffing is very time-consuming and if you don’t fluff it properly, it won’t look as realistic. So spend time fluffing.

Resposta da Treetime

Resposta da Treetime
Love the tree - its shape and fullness and overall shape. Perfect for my limited space width wise and tall ceiling.

Resposta da Treetime
Came quickly. Expertly packaged. Beautiful tree. Great experience.

Resposta da Treetime
The order was processed quickly and correctly. No complaint there. However even after fluffing all the branches you can still see through the tree much differently than the pictures when I ordered it. It is very sparse mostly in the middle and it just does not have the appearance of a real tree for that reason. I paid too much money for something so disappointing in that regard.

Resposta da Treetime
Tree looks great - very similar to photos. Delivery time was very abbreviated.

Resposta da Treetime
The tree did not look anything like the picture. My husband didn’t even want to tell me what it cost to ship back and I’m sure you will charge a restocking fee!
When my grown so saw the tree he laughed. This year is the first year in 41 years I do not have a tree decorated

Resposta da Treetime
Called and emailed numerous times about returning the wrong ribbon I ordered. Never heard anything back from the company. Will never place an order with them again.

Resposta da Treetime
The stand for the tree is too small to hold it up. I would suggest you make it wider and part of the tree trunk. I am probably doing something wrong but I give up!

Resposta da Treetime
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