Ultion Lock Avaliações 

12.207
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Was, eventually, able to do what I needed to do, register two new keys. Unfortunately there was presumably a glitch on the website as I had to do this three times and each time I was told the numbers... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very impressed with my new door locks, look & feel solid, keys are well made thick & quite heavy for a front door key not like my previous locks of which I managed to snap off 2 keys. I would say the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Informative and intuitive website. Easy to buy. Even easier to fit. Haven’t had to have my locks tested, and hopefully never will, but am reassured by the many great reviews, and the research I... Ver mais

Avaliado com 5 de um total de 5 estrelas

Having had a front door key stuck in the lock, for obvious reasons I needed to get the issue resolved quickly! I searched for a local company online and selected Ultion Lock. I called the webs... Ver mais

Detalhes da empresa

  1. Loja de equipamentos de segurança

Escrito pela empresa

Ultion locks are securing over 3 million UK homes. Our 3 Star PLUS cylinder is independently tested and certified against lock snapping, picking, drilling and bumping. Every Ultion lock comes with a £5,000 security guarantee and KeyControl, which prevents your keys from being copied without your permission. Police Preferred Specification and trusted by homeowners across the UK.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

12 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,6

Todas as avaliações

(12.207)

932 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

We contacted Colin at south west…

We contacted Colin at south west windows of Barnstaple, having used them in the past, we asked him to estimate to supply and fit a new solidor front door, Colin was very helpful and made choosing the door style etc very smooth, when the time came for the installation the two men arrived exactly on time, they made the fitting look very easy & the care they took was amazing they hoovered and cleaned up, then explained about the warranty for the door and the keys, once again a fine job from start to finish and we are really pleased with the new front door me & Mrs H

18 de julho de 2026
Avaliado com 1 de um total de 5 estrelas

EXCEPTIONALLY POOR CUSTOMER SERVICE.

I LOST TWO SEPARATE KEYS FOR TWO SEPARATE LOCKS. i THEN ENCOUNTERED SUCH AN UNHELPFUL ATTITUDE THAT IT WAS ALMOST SURREAL. EMAILS WENT UNANSWERED I PUT THE RELEVANT KEY NUMBERS IN AND HEARD NOTHING BACK. I WAS TOLD IMAGES HAD TO BE SENT OF THE TWO KEYS BUT I TOLD ULTION I DID NOT KNOW HOW TO SEND IMAGES. AGAIN THEY OFFERED NO HELP ON THIS. I WOULD NEVER DEAL WITH THEM AGAIN.

18 de julho de 2026
Avaliação não solicitada
logotipo da Ultion Lock

Resposta da Ultion Lock

Thank you for your feedback. We're sorry to hear about your experience and that you felt unsupported throughout the process.

In some cases, we ask for photographs of keys so we can verify the information. We appreciate that not everyone is able to send images easily, and we're sorry if we didn't provide enough guidance or support with this.

If you'd still like assistance, please contact our support team on 01924 410 200 and we'll do our best to help find a suitable way to resolve the issue.

Avaliado com 5 de um total de 5 estrelas

these locks were a cost affected extra…

these locks were a cost affected extra to the two doors i've just had fitted.
i chose the Ultion "keyed alike" option (and so got 6 keys and 2 locks with the same serial numbers) as i have heard great reports about these cylinders and keys.

15 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Registering keys

Scanned the QR code that came with the keys, followed the instructions and our registration and cover was sorted in minutes!
Highly recommend +++++

10 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Great Service from the Customer Support Team

The customer support team responded to and resolved the issue that I raised with them quickly and efficiently, providing detailed guidance and support. The ability to upload a video of the issue was very useful. A new replacement lock was delivered along with clear fitting instructions. Great service, high quality locks and keys.

13 de julho de 2026
Avaliado com 1 de um total de 5 estrelas

Lock is very hard to operate

Lock is very hard to operate, it has been professionally adjusted and still there is difficulty opening the door to gain entry.
We purchased the correct, very expensive dry powder lubricant which is difficult to get onto the key to get it into the lock - a very wasteful product. We also purchased 'key aids' which fit onto the keys, did not expect to have to make these purchases and still have difficulty getting the lock to work. Very disappointed with what we thought was a high quality locking system.

13 de julho de 2026
logotipo da Ultion Lock

Resposta da Ultion Lock

We’re sorry to hear you’ve been experiencing difficulties with your lock.

From your description, it sounds as though the issue may be related to another part of the door or locking mechanism rather than the cylinder itself.

We’ll be in touch with you by email shortly to gather some more information and see how we can help resolve the issue.

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