Usay Compare Avaliações 

26.130
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Jack Cook made all the difference. Patient, professional, knowledgeable and transparent. Trying to buy Private Healthcare is a minefield establishing if what you are paying for will deliver on your... Ver mais

Avaliado com 5 de um total de 5 estrelas

We recently took out pvt medical insurance through Usay. The agent we dealt with was Jordan English, who was helpful, knowledgeable and informative. Also not too pushy which we appreciated. The quote... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was rather concerned about the increase in waiting times for essential operations. I have friends who have had chronic pain for almost a year and nothing is being done. I contacted Usay and spoke... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My experience was conquered by the patient of the broker, I was quite anxious to begin with. As he took me step by step and gave me assurance in his explanation, I began to think that issues would... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Plano de Saúde
  2. Agência de seguro de vida
  3. Corretor de seguros
  4. Corretora de seguros
  5. Provedora de Seguro de Vida Temporário
  6. Seguro Renda Familiar

Sobre Usay Compare

Escrito pela empresa

Usay Compare makes finding the right private health insurance easy. We compare thousands of medical insurance policies from the UK's leading insurers, including Aviva, Bupa, AXA, Vitality and more. We make it our mission to find you the most competi...
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Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

26 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(26.130)

3.797 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Good service.

Good service from Jake. Very thorough and clear.

9 de setembro de 2026
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Resposta da Usay Compare

We appreciate your positive feedback and are so glad you found Jake's service to be thorough and clear. Thank you for sharing your experience.

Avaliado com 5 de um total de 5 estrelas

Excellent comparison site

Your Representative was very knowledgeable and was able to advise me on the best options for private health insurance. It was very easy to set up giving me peace of mind at a reasonable cost.

8 de setembro de 2026
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Resposta da Usay Compare

We're delighted to hear that Alex was knowledgeable and helped you find the best options for private health insurance. It's wonderful to know that the process was easy, providing you with peace of mind at a reasonable cost.

Avaliado com 5 de um total de 5 estrelas

Patient and helpful service

Very helpful and patient; will leave you to think about things with agreement to get back in 2, 3 or more months, never any pressure. Always willing to talk through repeated queries, ensure understanding

1 de setembro de 2026
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Resposta da Usay Compare

We're so pleased to hear that you found our approach helpful and patient, and that you felt no pressure. It's wonderful to know we could assist you in understanding everything clearly.

Avaliado com 1 de um total de 5 estrelas

Aggressive Customer Service

I received a call this morning from Usay and it was terrible and hugely upsetting. They called me a year on from a previous call and continuously challenged me when I advised that I had cover in place. I tried to explain but he continued to challenge me aggressively. I have logged a complaint and hope to hear back. I am sad that my experience is different from so many others but I would never use this company again based on my experience.

10 de setembro de 2026
Avaliação não solicitada
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Resposta da Usay Compare

We are sorry to hear of your negative experience with one of our team members. This is not the standard of service we aim to provide, and we appreciate you bringing this to our attention. I see that Kimberley called you to apologise and reassure you that this was not acceptable behaviour or how we train our advisers. I assure you that feedback has been given. I deeply regret you have decided to cease using our company in the future as a result of this experience.

Avaliado com 5 de um total de 5 estrelas

They do all the hard work for free…

They do all the hard work for free putting a policy in place for you with the information you give them.

Unfortunately for me (and my fault alone) I had to cancel. The procedure was quick and easy and all the staff I had conversed with over the phone spoke clearly with easy to understand English language.

31 de agosto de 2026
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Resposta da Usay Compare

We are happy to hear that our adviser provided clear communication and made the cancellation process easy for you. We appreciate your positive feedback .

Avaliado com 5 de um total de 5 estrelas

Dan listened and communicated well

Dan listened and communicated well. He was attentive and identified the best way forward for my individual needs.

8 de setembro de 2026
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Resposta da Usay Compare

We appreciate your feedback. We're so glad to hear that Dan listened and communicated well, and identified the best way forward for your individual needs.

Avaliado com 5 de um total de 5 estrelas

Jake was very helpful and knowledgeable…

Jake was very helpful and knowledgeable in helping us secure the right insurance plan at a reasonable price. Would definitely recommend Usay to others.

8 de setembro de 2026
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Resposta da Usay Compare

We're delighted to hear that Jake was very helpful and knowledgeable in assisting you to find the right insurance plan at a reasonable price.

Avaliado com 5 de um total de 5 estrelas

Outstanding Service from Start to Finish

I can’t recommend Liam at Usay Compare highly enough. He has helped me arrange an income protection policy which, for various reasons, turned out to be a much more complicated and lengthy process than initially expected.

Throughout it all, Liam has been absolutely fantastic. His professionalism, knowledge and expertise have been exceptional, but what stood out most was his patience and willingness to keep working through everything with me, always taking the time to explain things clearly and answer any questions I had.

He has been incredibly helpful, reassuring and approachable from start to finish, and I genuinely felt that he had my best interests at heart throughout the whole process.

Thank you, Liam, for all your hard work and patience — it’s very much appreciated. I wouldn’t hesitate to recommend you to anyone looking for knowledgeable, professional and genuinely caring advice.

9 de setembro de 2026
Avaliação não solicitada
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Resposta da Usay Compare

We are so pleased to hear about your positive experience. It's wonderful to know that Liam's professionalism, knowledge, and patience made such a difference, especially with a complex process. We truly appreciate you recognizing his dedication to ensuring your best interests were always at heart. Thank you for your kind words and recommendation!

Avaliado com 5 de um total de 5 estrelas

Didn’t mean to contact your site but…

Didn’t mean to contact your site but pleased with the service
Mo your advisor was very helpful and not pushy which I liked
He explained the various options and I went for vitality as the provider
I expect to hear from him in a years time come the renewal date

8 de setembro de 2026
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Resposta da Usay Compare

We're so pleased to hear that you had such a positive experience. It's wonderful to know that our advisor was helpful and not pushy, and that the options were clearly explained. We appreciate your kind words!

Avaliado com 5 de um total de 5 estrelas

A very supportive and informative…

A very supportive and informative process. Alex explained every step and was more than willing to go back over any areas we did not understand. He gave us space to consider our decision and aloud us to come to our own conclusion.

1 de setembro de 2026
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Resposta da Usay Compare

We appreciate you sharing your feedback. We're delighted to hear that the process was supportive and informative, and that Alex explained every step clearly, giving you space to make your decision.

Avaliado com 5 de um total de 5 estrelas

Fantastic all round

Fantastic all round. Roy was absolutely superb. Found me an amazing deal with BUPA that doesn’t break the bank, full coverage and covers pre-existing conditions.

8 de setembro de 2026
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Resposta da Usay Compare

We appreciate you sharing your feedback. We're so pleased to hear that Roy was superb in finding you an amazing deal that offers full cover.

Avaliado com 5 de um total de 5 estrelas

The lady i spoke to was great ,she…

The lady i spoke to was great ,she answered all my questiones that i asked and moore,she explained in plain English all about the policey and advised on which one should suite me.

8 de setembro de 2026
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Resposta da Usay Compare

We appreciate you sharing your feedback about your conversation with Jovianne. We're delighted to hear that she was able to answer all your questions and clearly explained the policy, advising on the best fit for you.

Avaliado com 5 de um total de 5 estrelas

New Customer

Richard Faulkes was very helpful and informative.

8 de setembro de 2026
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Resposta da Usay Compare

We appreciate you sharing your experience. We are happy to hear that Richard was so helpful and informative.

Avaliado com 5 de um total de 5 estrelas

Highly recommended service

Tom was very helpful and polite. He listened to my reasoning and what was required from our health insurance and did his best in the marketplace for us. Highly recommended.

7 de setembro de 2026
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Resposta da Usay Compare

We're so pleased to hear that Tom was helpful and polite. It's great to know that he listened to your needs and worked hard to find the best health insurance options for you.

Avaliado com 5 de um total de 5 estrelas

Excellent service and price

Excellent service and price

8 de setembro de 2026
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Resposta da Usay Compare

We're so glad to hear that you had an excellent experience with Roy's service and found our pricing to be satisfactory. We truly appreciate your positive feedback!

Avaliado com 5 de um total de 5 estrelas

Brilliant excellent fantastic fabulous…

Brilliant excellent fantastic fabulous mind-blowing superb rocking staff are amazing especially Harry

8 de setembro de 2026
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Resposta da Usay Compare

We're so happy to hear that our staff provided such a fantastic experience. It's wonderful to know that our team, especially Harry, made such a positive impression.

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