Vanguard World UK Avaliações 

Tripod was up to the expected quality, but there was a missing part, that was immediately despatched on contacting Customer Service.

I recently lost a part to my tripod. After not being able to find it online I emailed the store direct. The next day they emailed me to say that one of their service techs had managed to find a part and it was being dispatched that same day !! Could not ask for petter service !!

I had a vanguard tripod for about a year and the main unit that holds the legs snapped. I contacted Vanguard by mail from the website and their service was outstanding. They offered to send me a replacement tripod which I accepted. On receipt of the tripod it was an updated version of the unit that broke and far superior. I cant fault the customer service from Vanguard and would defiantly recommend their products to fellow photographers

Vanguard world is a reputable company. However there are scam individuals using a similarly named company to dupe people out of their money , using Tik Toc and other social media platforms, to falsely advertise their non existent goods - individuals are using Vanguard London, which does not exist, to advertise clothing- BEWARE!
Vanguard world market different products and are responsive to complaints and issues raised.

Easy simple website, easy ordering process.
Prompt delivery, perfect condition, what's not to like.

Will definately be ordering all my equipment from Vanguard in the future.

10 out of 10 from me some of the best bags I’ve ever used.

I have a tripod that is around 4 years old and generally am very happy with it - it is well made, lightweight and easy to use. Recently a small part in the central stem broke, leaving me unable to lock the stem in place. I contacted Vanguard help desk who very quickly offered to supply a repair part, which arrived a couple of days later and fixed the problem perfectly, all free of charge.

Excellent customer service - it’s so nice to find a company that is so helpful!

The Best quality equipment on the market , from the moment it arrived I was able to make this assessment , as a career Mission Critical Technical Engineer by profession I know quality when I see it .

Fantastic product with really quick delivery

Great customer care, prompt reply and the correct information, which is rare these days.

A good quality bag and excellent customer service. The bag I bought developed a minor fault, but the problem was dealt with swiftly and without any fuss. Highly recommended.

Very helpfull and the tripod is superbly made,

Awesome! The customer support is beyond expectations- I have mailed in with questions about extra quick release plates and even how to fit larger spiked feet on to my tripod - all questions answered with detail and links to go.
Loving this tripod - product great -but customer service is above and beyond.

I needed a replacement part ( which was no longer available) and had lost my receipt. The binoculars were replaced by Vanguard within a day . Truly Exceptional customer service . Easy to contact, very courteous and extremely helpful . I would recommend them without hesitation.

Shipping was fast, good value for money and my QS PICATINNY RAIL FOR EQUALIZER 1QS Picatinny adapter for my BSA R10 works great.

The item arrived quickly and was of very good quality. Unfortunately it didn't fit me scope but Vanguard's customer service were brilliant in helping me out. When I finally had to return the item there were no quibbles and the refund was quickly paid.

Had a wee problem with the camera mount on a tripod I bought just under a year ago. Emailed Vanguard for guidance and the very helpful Emma organised a replacement for me that arrived the following day! No hoops to jump through - just good old fashioned customer care. Other companies should take note. This is how it’s done. Oh, and the tripod is pretty darned good too! 😉

I recently had a problem with one of my tripod legs,which was totally my fault,not cleaning properly after a day on the beach.The help I received from Vanguard from first phone call was absolutely first class .This is a company big enough to make superb sturdy and affordable tripods that rival and exceed many of the more expensive brands but also small enough to offer genuine friendly customer service that is second to none.

3 day turn around, December the 19th amazing
I purchased a tripod from a third party sales oitlett and realised it was the wrong model,
I came direct to vanguard and explained the situation, they helped me out by explaining and allowing me to purchase the correct model.
Here's my kicker, it was the 17th of December and the pod was for a present on the 25th.
Ian said he will do his best to help.
Well it turned up on the 19th.
What an amazing company. Full on communication, these guys are faultless.
Thank you