Excellent service. I had found my guinea pig with a large abcess late at night and was worried about leaving him overnight for the vet in the morning. I contacted Vets Now and got a video appointment... Ver mais
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Localização
Trocar localizaçãoPenguin House, KY11 8SG Dunfermline, GB
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Veja o que dizem as avaliações
£295.00 out of hours consultation cost is extortionate. I understand it would be more expensive than normal hours, but a debt collection agency if not paid within 30 days is disgusting. They have yo... Ver mais
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The video consultation enabled the vet to see the issue and reassure us that we could wait until the next morning to see our own vet. Our own vet confirmed the video vets diagnosis. Overall our bill w... Ver mais
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Was on holiday with our dog who started biting at the base of his tail and made it red raw. Rang a local wet who weren't that helpful and couldn't help, Rang a second vet who arranged a video call, th... Ver mais
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Detalhes da empresa
Sobre Vets Now - Video Vet
Escrito pela empresa
Find An Emergency Vet
Pet Care Advice
Customer Hub
About Vets Now
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Informações de contato
Penguin House, KY11 8SG, Dunfermline, Reino Unido
4,7
Excelente
513 avaliações
Pede aos clientes que avaliem
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Very quick and efficient and just…
Very quick and efficient and just getting confirmation on your pet’s condition before all the stress of taking them to the vet is very good.
19 de abril de 2024
Resposta da Vets Now - Video Vet
Hi, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Very happy and a useful service
Very happy. Consultation was thorough friendly and happy with advice and info given.
18 de abril de 2024
Resposta da Vets Now - Video Vet
Hi, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Resposta da Vets Now - Video Vet
Hi Matt, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Very reassuring service
The vet, Laura, was very reassuring after our dog had experienced some concerning symptoms after a minor operation. A good service to use out of hours.
12 de abril de 2024
Resposta da Vets Now - Video Vet
Hi Jonathan, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Great service
Excellent idea. Vet was fantastic and it meant I could get professional advice without having to visit the vets. Thank you.
13 de abril de 2024
Resposta da Vets Now - Video Vet
Hi Tracey, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
I was no better off after the…
I was no better off after the appointment. Complete waste of money and then I was told to wait for an email, which never came
14 de abril de 2024
Resposta da Vets Now - Video Vet
Hi Charlie, we’re sorry to hear you’re unhappy after visiting to Vets Now. If you’d like to discuss any aspect of your visit further, please don’t hesitate to contact enquiriesteam@vets-now.com, indicating which clinic you attended, your pet’s name and the first line of your home address, postcode and highlighting your concerns.
Very positive experience
The vet was really thorough, knowledgeable and reassuring. Very helpful advice, would definitely use this service again.
14 de abril de 2024
Resposta da Vets Now - Video Vet
Hi Lizzy, we really appreciate your kind words. We’re glad we could help you and your pet. Have a lovely day.
First experience was very positive
First experience was very positive
Vet was friendly & chatty, completely alleviated my concerns
14 de abril de 2024
Resposta da Vets Now - Video Vet
Hi Sarah, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.
Great service
Great service, got a video appointment pretty much immediately and the Vet was excellent and was able to undertake lot's of checks via video to give me peace of mind. Thank you.
11 de abril de 2024
Resposta da Vets Now - Video Vet
Hi David, that's for the lovely feedback you have provided, we will be sure to pass this onto the team. Have a lovely day.
Great consultation
Great consultation. The vet listened to the background and reason why I had called and reassured me everything my current vet was doing was ok and explained fully why things looked worse instead of getting better.
11 de abril de 2024
Resposta da Vets Now - Video Vet
Hi Rebecca, thanks for taking the time to leave us a review. I'm glad we were able to help. Have a lovely day.
Highly recommed the Facetime consultation option
Very happy with option to have a facetime consultation, David was super professional, calm, knowledgeable and reassuring. Incredible value for money and a great use of technology, he was able to see my cat and checked all the details thoroughly. I would definitely book a Facetime consultation again!
10 de abril de 2024
Resposta da Vets Now - Video Vet
Hi, we really appreciate the wonderful feedback, we will be sure to pass this on. Have a lovely day.
The vet was very thorough
The vet was very thorough, and explained everything very well. I have never used the video call before but highly recommend it.
8 de abril de 2024
Resposta da Vets Now - Video Vet
Hi Tracey, thanks for taking the time to leave us a review. We hope you have a lovely day.
Always a great experience
I have used Vets Now several times, both for current issues with my dog as well as general questions relating to dog health. It's fantastic to be able to book in at such short notice, and the vet really took the time to help me with a decision I was trying to make about a puppy. Thank you very much, it was a great consultation.
5 de abril de 2024
Resposta da Vets Now - Video Vet
Hi Sabine, thanks for your review. We will be sure to pass on your kind words to the team. We hope you have a wonderful day.
My greyhound fell ill over the Easter…
My greyhound fell ill over the Easter period and my vet practice was closed. The Vets Now video service enabled me to get professional advice and put my mind at ease until I could attend a routine appointment. The vet I spoke with was lovely and helpful. The help and advice offered saved me a fortune in not having to attend an out of hours emergency appointment.
31 de março de 2024
Resposta da Vets Now - Video Vet
Hi Rebecca, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.
Resposta da Vets Now - Video Vet
Hi Steven, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
A great and affordable way to get my…
A great and affordable way to get my dog seen to...
2 de abril de 2024
Resposta da Vets Now - Video Vet
Hi Peter, we really appreciate your kind words. It’s a pleasure to have helped you and your pet. Have a great day.
Initial phone call was a bit alarming…
Initial phone call was a bit alarming and not extremely helpful. Our video call with the vet was really great, put our minds at ease that we had done the right thing
2 de abril de 2024
Resposta da Vets Now - Video Vet
Hi Jenny, we appreciate you taking the time to provide feedback. Would you like to discuss this case further with a member of our team? If so, please email us on enquiriesteam@vets-now.com, indicating which clinic you attended, your pet’s name and the first line of your home address, postcode and highlighting your concerns.
Vet was fanastic and gave great advice…
Vet was fanastic and gave great advice and was so pleasant with it.
2 de abril de 2024
Resposta da Vets Now - Video Vet
Hi, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Thank you Gosia for help
2 de abril de 2024
Resposta da Vets Now - Video Vet
Hi, we really appreciate you taking the time to leave us a review.
Great service
Laura was great. Had to talk to her regarding my snake. I was put as ease straight away, was given all the information I wanted to all me to pass that to the vets when they opened and seemed to know pythons well. Thank you!
27 de março de 2024
Resposta da Vets Now - Video Vet
Hi, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
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