Excellent service. I had found my guinea pig with a large abcess late at night and was worried about leaving him overnight for the vet in the morning. I contacted Vets Now and got a video appointment... Ver mais
A empresa respondeu
Penguin House, KY11 8SG Dunfermline, GB
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Excellent service. I had found my guinea pig with a large abcess late at night and was worried about leaving him overnight for the vet in the morning. I contacted Vets Now and got a video appointment... Ver mais
A empresa respondeu
£295.00 out of hours consultation cost is extortionate. I understand it would be more expensive than normal hours, but a debt collection agency if not paid within 30 days is disgusting. They have yo... Ver mais
A empresa respondeu
The video consultation enabled the vet to see the issue and reassure us that we could wait until the next morning to see our own vet. Our own vet confirmed the video vets diagnosis. Overall our bill w... Ver mais
A empresa respondeu
Was on holiday with our dog who started biting at the base of his tail and made it red raw. Rang a local wet who weren't that helpful and couldn't help, Rang a second vet who arranged a video call, th... Ver mais
A empresa respondeu
Escrito pela empresa
Find An Emergency Vet
Pet Care Advice
Customer Hub
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Penguin House, KY11 8SG, Dunfermline, Reino Unido
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The vet I spoke was lovely, very helpful and reassuring, gave great advice and put my mind at rest.
Many thanks

Resposta da Vets Now - Video Vet

Resposta da Vets Now - Video Vet
Not the friendliest of persons to ask advice from and didn’t really tell me anything I didn’t already know.

Resposta da Vets Now - Video Vet
Excellent service and re assuring us with all. Nice to know someone is there 24/7. Thank you so much.

Resposta da Vets Now - Video Vet

Resposta da Vets Now - Video Vet
gave a lot of good suggestions and was able to get some info on his current diet and medication

Resposta da Vets Now - Video Vet
Video call technology worked well with no prior setup.
Vet I spoke to lacked knowledge on Budgie health issues and I felt I got less case specific information than I had from an earlier search for the birds symptoms on the internet. That's not to say the internet information was accurate of course...
It would be better if the booking system showed the area of specialisations of each practitioner and you could make an informed choice of which vet to choose based on that.

Resposta da Vets Now - Video Vet
Laura was great - so knowledgeable, helpful and personable too. This is such a great service for those times when you need a bit of advice. Can't recommend enough!

Resposta da Vets Now - Video Vet
Got an appointment very quickly and was talked through our issue with an opportunity to ask questions. The vet was lovely and knowledgeable, and would thoroughly recommend this service.

Resposta da Vets Now - Video Vet
Great experience, vet put my mind as ease with a video call about my pregnant dog

Resposta da Vets Now - Video Vet
I was really pleased with my appointment. I wasn’t sure if I had an emergency on my hands so this is a great way for the vet to see your pet. And very inexpensive for peace of mind. I’d certainly use this service in the future. Everything was great and really helpful from my phone call to them and my online appointment. Thank you.

Resposta da Vets Now - Video Vet
I had a video appointment with Sinead Kelly and she was very professional and sympathetic. The call centre was helpful. I called them at 8.40pm and at 9pm I had a video call. That was quick. Thank you

Resposta da Vets Now - Video Vet
Needs to be stated clearly that they don't prescribe over video chat.

Resposta da Vets Now - Video Vet
Excellent service and advise… lots of appointments available. 5 star!

Resposta da Vets Now - Video Vet
I have used the video vet service several times now. It's particularly useful if you're unsure whether you need to take your pet for a physical exam or not. It's also great when you're unable to get an in-person appointment as quickly as you'd like. In my last consulation I wanted to know whether it worth having my cat examined for scratching a lot -- he'd already had a steroid injection and I know that identifying allergies is really difficult. The vet I talked to was very thorough and walked me through the different allergies and told me that my vet would be able to do a couple of tests to rule things out, such as a parasite; she also told me that there might be alternative treatments to try. This was really helpful and persuaded me to make another in person appointment for my cat.

Resposta da Vets Now - Video Vet
Very personal experience and the vet was knowledgeable but quick also due to time restraints - this was a good thing though as they go to the point!

Resposta da Vets Now - Video Vet
Put my mind at rest late on a Saturday night when access to our vet not available.

Resposta da Vets Now - Video Vet
The vet listened to the problem, explained what is going on with our dog and reassured us with treatment advice, which is exactly what we needed to hear. He was pleasant, professional and friendly and we felt confident of the way forward over the weekend.

Resposta da Vets Now - Video Vet
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