Excellent service. I had found my guinea pig with a large abcess late at night and was worried about leaving him overnight for the vet in the morning. I contacted Vets Now and got a video appointment... Ver mais
A empresa respondeu
Penguin House, KY11 8SG Dunfermline, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Excellent service. I had found my guinea pig with a large abcess late at night and was worried about leaving him overnight for the vet in the morning. I contacted Vets Now and got a video appointment... Ver mais
A empresa respondeu
£295.00 out of hours consultation cost is extortionate. I understand it would be more expensive than normal hours, but a debt collection agency if not paid within 30 days is disgusting. They have yo... Ver mais
A empresa respondeu
The video consultation enabled the vet to see the issue and reassure us that we could wait until the next morning to see our own vet. Our own vet confirmed the video vets diagnosis. Overall our bill w... Ver mais
A empresa respondeu
Was on holiday with our dog who started biting at the base of his tail and made it red raw. Rang a local wet who weren't that helpful and couldn't help, Rang a second vet who arranged a video call, th... Ver mais
A empresa respondeu
Escrito pela empresa
Find An Emergency Vet
Pet Care Advice
Customer Hub
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Penguin House, KY11 8SG, Dunfermline, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service. I had found my guinea pig with a large abcess late at night and was worried about leaving him overnight for the vet in the morning. I contacted Vets Now and got a video appointment within the hour to put my mind at rest. Reasonably priced and excellent advice. Very happy.

Resposta da Vets Now - Video Vet
I am a new and very anxious cat parent. My little one has had a rough week after she ran eye-first into a toy on Friday and then got spayed the following Tuesday. Vets now we’re there for us after her eye injury, and when I was concerned about her spay wound. They were very reassuring, very thorough, and clearly care very much for the animals they care for. I would have been a mess without them. The video consultation is such a brilliant idea for if you’re worried about your animal but don’t want to stress them out with an unnecessary vet visit. It really is comforting to know vets now are there should we need them again. Such an excellent service and one I wouldn’t want to be without.

Resposta da Vets Now - Video Vet
Second time using Video Vet and Laura was brilliant. Thank you!

Resposta da Vets Now - Video Vet
Felt very reassured after speaking to the vet. Did not need to go to emergency vet last night but will have our dog fully checked at our regular vet. Thank you

Resposta da Vets Now - Video Vet
Pains 24 pounds to see a vet, who in turn told me to go see a vet :(

Resposta da Vets Now - Video Vet
Lara was so kind, considerate and understanding plus knowledgeable and calming. Cannot recommend this service enough.

Resposta da Vets Now - Video Vet

Resposta da Vets Now - Video Vet
Very prompt and knowledgeable.Compassionate and very good at explaining the importance of being seen by a vet as soon as possible.

Resposta da Vets Now - Video Vet
The video consultation enabled the vet to see the issue and reassure us that we could wait until the next morning to see our own vet. Our own vet confirmed the video vets diagnosis. Overall our bill was £150 less than if we had actually gone to see an out of hours vet.

Resposta da Vets Now - Video Vet
Laura made us feel much better about our puppies illness and she ensured to do a thorough examination via video call.
Hopefully our puppy is now on the mend.

Resposta da Vets Now - Video Vet
Was on holiday with our dog who started biting at the base of his tail and made it red raw. Rang a local wet who weren't that helpful and couldn't help, Rang a second vet who arranged a video call, this put our minds at rest who gave us some good advice and arranged an appointment with a vet we decided to cut our holiday short (only by a day)and see our own vet back at home. Would not hesitate to recommend this service very helpful.

Resposta da Vets Now - Video Vet

Resposta da Vets Now - Video Vet
The vet was so professional and helpful. Would recommend this service.

Resposta da Vets Now - Video Vet
By keeping Willow at home we were able to avoid putting her through the ordeal of an half an hour car journey and a visit to the clinic and the necessary cost.
Well worth the £24

Resposta da Vets Now - Video Vet
Fast efficient and reassuring
The lady vet knowledgable empathic and reassuring
Thank you

Resposta da Vets Now - Video Vet
Vet was very patient and provided us with great advise. Brilliant experience. Thanks

Resposta da Vets Now - Video Vet
Dr Ash Wilson was very considerate, gave us lots of options.

Resposta da Vets Now - Video Vet
Turns out he just had gas. Thank you for putting my mind at rest. Very professional service. Didn't laugh at us.

Resposta da Vets Now - Video Vet
Second to none, I cannot express how much this team helped with the matter in hand.
I would recommend them in a heartbeat

Resposta da Vets Now - Video Vet
Dr Lara was INCREDIBLE. Very sweet, very knowledgable. Using this service was so much faster, cheaper, and less stressful for both me and my little dwarf hamster than going to an in-person vet. A week and a half on from the visit and little man is healed and his hair is growing back!

Resposta da Vets Now - Video Vet
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.