Vetsend Avaliações 4.737

Great service ordering easy and came very quickly

The product came damaged but when I reached out to the vetsend they immediately resent a new one. New one also came in a damaged box idk what was happening with the delivery of that item but thankfully the item wasn’t damaged this time. Service and assistance was very quick and efficient. The product is doing a good job too, my cat’s skin is healthy

I have only received 2 of 5 items ordered and haven't received any notification of what is happening with the rest of the order.

Fast service and the product I wanted for my cats was delivered without fuss or bother

On two occasions I have not received my order
The courier company have delivered to another location
But vetsend expect me to fill out the claim form for the courier
Not a good experience

We use the product a lot, thankfully Vetsend had larger size at a reasonable price. Not delivered overnight however kept to the estimated delivery. Will use again.

Really good variety of cat food for renal failure; the taster box was very helpful too try the varieties as an affordable price. Prices are reasonable. However delivery took over 10 days which meant I was limited with what to feed my cat in the interim.

First time I used their services (order UK-6694214). Parcel was due to arrive today and it turns out it wasn't even dispatched. I've never received any communication re potential delays.

Edit: Parcel arrived with 2 days delay.

100%verry fast,verry good,nu babys îs verry happy with that sticks♥️

Quick delivery and good availability of products at competitive prices

I can ALWAYS rely on Vetsend to have the BEST prices and the BEST deals on pet food and products.
They also arrange fast and secure delivery, and i have NO HESITATION in recommending them! I have ordered from Vetsend for a number of years, and will continue to do so! Thank You!

Great customer service and cat food that my kitties love it. Is sold in 10 kg bags which is more convenient if tou have 16 cats

The food I ordered arrived very fast. Sadly, in the meantime my dog had died. While I couldn’t return the food they refunded me and I donated the food to a dog charity. So, an odd win. Thanks guys

The experience of buying was straightforward but when my one cat lost her tracker and I contacted customer service to try to get just one more tracker not the 2-pack again. They said they had no record of my order (I paid and received the order so there is a record somewhere) and didn’t respond to my specific request for just one tracker.

Would have given zero.
Our dog died before the dispatch notification. I was told it was too late to cancel. Then I received the notification that it had been packaged.
I requested a return before it arrived, sent it back in its original packaging and have not received my refund. No contact at all from your company. I would actively deter people from using your company.

Vetsend had just what I needed for my rabbit , great website , easy to use and delivered fast ,

right product for my cat with IBD and quick delivery