Good afternoon! Thank you for the fast and efficient delivery. My cats really enjoyed the treats. Thanks especially for letting me know where the package is and when it will arrive—that's important.... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Im.very happy about my order. Delivery was wery faster and item was absolutely perfect packaging in box. Its verybimportant beavoise bag dry food for dog come exelence condition .wythaut eny brok... Ver mais
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Since having developed struvite crystals, we have our darling cat - Bruno - on a permanent diet of this special dry food, and thankful to all the deities, he absolutely loves it - he calls it his 'ra-... Ver mais
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Very bad experience with customer service! the package was never delivered - the delivery company they are using (YODEL) has thrown the parcel to a random address and Vetsend kept on pushing for me to... Ver mais
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Detalhes da empresa
Sobre Vetsend
Escrito pela empresa
Vetsend.co.uk is the online shop for your pet's health. Through our digital platform, we provide the very best for your pet. In our online shop, you'll find a wide range of high quality products for pets.
✓ Free professional veterinary advice
✓ More than 20,000 products available
✓ Over 500 high quality brands
Vetsend app
Download our Vetsend app now and enjoy exclusive app-only deals!
Friendly customer service
At Vetsend.co.uk, you benefit not only from an extensive range of high quality products, but also from fast and friendly customer service. Do you have questions about a product or your pet's health? Our Veterinary team, consisting of veterinarians and veterinary nurses, is here to help. They are happy to provide professional, no obligation advice so you can always make the best choice for your pet.
★ Customer Service: customer-service@vetsend.co.uk
★ Veterinary team: veterinarian@vetsend.co.uk
★ Whatsapp: 0031- 850 871 821
Newsletter
Looking for great offers and helpful tips to give your pet the very best care? Sign up for our newsletter today and receive the latest discounts and expert advice straight to your inbox!
Vetsend.co.uk - Online Pet Pharmacy
Escrito pela empresa
- Extensive Range of Products
- With thousands of products, our extensive range includes high-quality pet medication, (diet) food, daily supplies, accessories and other care products.
- Professional Customer Service
- If you have any questions regarding your order or any of our products, please feel free to contact our Customer Service Team via e-mail customer-service@vetsend.co.uk or Whatsapp 0031 850871821
Informações de contato
Emmerblok 1, 4751XE, Oud Gastel, Holanda
- customer-service@vetsend.co.uk
- www.vetsend.co.uk
Promotions
4,4
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
good selection of foods to sample
good selection of foods to sample, delivered very quickly
8 de julho de 2026
Good range and variety of products
Good range and variety of products, delivery was pretty fast too. Have been ordering dog treats and toys from them for years
7 de julho de 2026
Great Cat Scratch Posts
These cat scratch posts supplied by vetsend are excellent and last a long time.
2 de julho de 2026
I highly recommend this company
I highly recommend this company. Everything was handled smoothly, and the communication was quick and helpful, especially when a courier issue appeared. Great service overall.
1 de julho de 2026
Pet send have been superb, as my cat needs a specific diet due to borderline kidney disease. Customer service has been fantasic
Pet send havebbeen very good in answering emails, as my cat needs a specific diet due to his kidneys.
28 de junho de 2026
Ideal to try before buying
Great way to try different products and find out what suited my fussy cat.
28 de junho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
I placed my order nearly 3 weeks ago…
I placed my order nearly 3 weeks ago and still have not received it.
1 de julho de 2026
Resposta da Vetsend
Dear Kathleen,
We sincerely apologize for the delay in your order. We understand how frustrating this must be, especially after waiting for nearly three weeks.
We will investigate this immediately, could you please contact our customerservice?
Kind regards,
Team Vetsend
Awful service
Awful service. Repeatedly given updated delivery dates that stretch ever-further into the distance. Eventually told order coming from The Netherlands. By the slow boat to China? Will not be using this firm again.
22 de julho de 2026
Avaliação não solicitada
Resposta da Vetsend
Dear Customer,
We sincerely apologize for the frustration and disappointment caused by the delays with your order. This is certainly not the experience we aim to provide, and we completely understand your dissatisfaction.
Team Vetsend
Best prices for chosen cat food
Having 3 cats I appreciate the fantastic discounts that Vetsend give regularly on the food my cats eat, as it’s so expensive these days to feed them.
Orders are always received quickly.
30 de junho de 2026
Very quick delivery, the bird seed was wrapped securely
I ordered the bird seed very easily on line. It was sent very quickly. Happy with the service, and it was wrapped great, with no spillage.
28 de junho de 2026
Incomplete address on parcel, poor customer service
While the variety of food is good for kidney disease in cats, delivery takes a significant amount of time. They also put an incomplete address on my first delivery which meant a long delay in getting my parcel as the delivery company had to redirect it nearby. When I contacted customer service about this, it was very clear they hadn't read the message properly and their responses were both defensive and made little sense in relation to the issue I had. For this reason, I won't be ordering from them again
7 de julho de 2026
Avaliação não solicitada
Excellent service and product.
23 de junho de 2026
Excellent service
Excellent service, delivered on time, thank you I would recommend.
16 de junho de 2026
Quality item
Quality item, quick delivery. Had a problem with a piece missing, a replacement sent by return. Great company!
17 de junho de 2026
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