Very prompt, very well packaged, very good communication and the best price on the net. For those who care about such things, the price for the 2021 vintage of this wine (Boekenhoutskloof Syrah) on... Ver mais
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Veja o que dizem as avaliações
Receiving an email that said: 'Thank you so very much for this wonderful surprise. You are so sweet!' is what made my experience so great - We ordered this particular product: Jansz - Vintage Cuv... Ver mais
My husband had tried the Meiomi - Chardonnay while we were away on holiday and this became his favourite so I was pleasantly surprised to be able to buy in the UK. Ordered online which was very straig... Ver mais
Excellent customer service. I placed an order and requested to have it delivered on a specific date. It was received on the day and I was kept updated. So many companies ignore requests or just do... Ver mais
Detalhes da empresa
Escrito pela empresa
VINVM is small, quality led London based wine company that looks to offer a diverse and colourful range of wines from around the world at excellent prices.
Informações de contato
Unit 8L, Worton Hall Industrial Estate, Worton Road,, TW7 6ER, Isleworth, Reino Unido
- 0207 242 2001
- info@vinvm.co.uk
- www.vinvm.co.uk
4,8
Excelente
6 mil avaliações
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Quick and efficient service
Quick and efficient service. However, £12 for delivery is excessive in my view. The normal charge is around £8 and the Wine Society will send you 1 bottle free of charge. I know they are big but the difference is enormous.
5 de fevereiro de 2025
Resposta da VINVM
Dear Customer,
Thank you for taking the time to leave a review, as a small family run business this means a lot to us.
Sadly bigger companies have a much bigger buying power, allowing for reduced costs.
We do work with all our couriers and suppliers constantly to try and reduce costs where we can and pass this onto our customers. Hopefully as our loyal customer base grows, we will be able to reduce our delivery costs.
If you are local, we do offer collection or free delivery on orders over £500.
Kind regards,
The VINVM team
Prompt and secure delivery
Prompt and secure delivery. Interesting wine at fair price.
4 de fevereiro de 2025
Smooth purchasing experience
Found the product I was seeking
Order process smooth
Relatively fast delivery
Good communication
5 de fevereiro de 2025
Recommended - 5 star transaction
Great range of wines, easy to order, excellent communication, extremely well packaged, prompt delivery, great tasting wine. First class
4 de fevereiro de 2025
Great service prompt delivery able to…
Great service prompt delivery able to source a wine which was not very readily available.
4 de fevereiro de 2025
A good variety of wines,and speedy…
A good variety of wines,and speedy delivery once ordered,and nicely packaged.thank you.
4 de fevereiro de 2025
Great choice and good service
4 de fevereiro de 2025
Prompt service.
Spoke with staff who explained delivery options. my order is a surprise and staff explained the packaging is discreet. Arrived well protected.
Delivery carrier confirmed delivery window to an hour so was able to make appropriate arrangements to be here to collect without waiting around for the day.
4 de fevereiro de 2025
Good selection and service
Good selection of wines and the website is very easy to navigate with some good ways to filter. The team was quick to let me know one of the vintages was no longer available, which wasn’t an issue. Delivery was quick and nicely handled.
4 de fevereiro de 2025
Excellent Service
Was very nervous of using this company as had never heard of them. However, communication was excellent and delivery occurred during the timescales given. Will definitely re-order.
4 de fevereiro de 2025
Indian wines
Wanted to try Indian wines. Good selection and easy to select and order a few bottles. Delivery and updates very efficient. Recommend.
1 de fevereiro de 2025
A pleasurable enough experience
A pleasurable enough experience . I just think that the company could tighten up its communication with the customer from acceptance of order to time of delivery despatch . There were a few days of dead time in between. Nothing serious but could be slicker
1 de fevereiro de 2025
Resposta da VINVM
Dear Jarrod,
Thank you for taking the time to write a review. As a small family run business we are very grateful for all reviews and feedback.
Unfortunately, it is very difficult to get the balance of how many order updates to send out right, as every one is so different in what they prefer. We do get some customers stating that they would prefer to receive more and some say that they would like to receive even less.
We do take all feedback on board and do try to constantly monitor email updates and feedback to try to get it as close to perfect as we can.
Many thanks,
The VINVM Team
Top notch!
Great selection and fast, safe delivery – plus clear progress updates all the way.
30 de janeiro de 2025
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