Very prompt, very well packaged, very good communication and the best price on the net. For those who care about such things, the price for the 2021 vintage of this wine (Boekenhoutskloof Syrah) on... Ver mais
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Veja o que dizem as avaliações
Receiving an email that said: 'Thank you so very much for this wonderful surprise. You are so sweet!' is what made my experience so great - We ordered this particular product: Jansz - Vintage Cuv... Ver mais
My husband had tried the Meiomi - Chardonnay while we were away on holiday and this became his favourite so I was pleasantly surprised to be able to buy in the UK. Ordered online which was very straig... Ver mais
Excellent customer service. I placed an order and requested to have it delivered on a specific date. It was received on the day and I was kept updated. So many companies ignore requests or just do... Ver mais
Detalhes da empresa
Escrito pela empresa
VINVM is small, quality led London based wine company that looks to offer a diverse and colourful range of wines from around the world at excellent prices.
Informações de contato
Unit 8L, Worton Hall Industrial Estate, Worton Road,, TW7 6ER, Isleworth, Reino Unido
- 0207 242 2001
- info@vinvm.co.uk
- www.vinvm.co.uk
4,8
Excelente
6 mil avaliações
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Easy ordering prompt delivery
23 de janeiro de 2025
It was reassuring to receive e-mail…
It was reassuring to receive e-mail notifications of the progress of my order at each stage, from order receipt through to confirmation of delivery, particularly once my order was in the custody of Packfleet. For those of us who have had problems with third party couriers in the past, these e-mails arguably constitute added value. Packfleet did a good job :-)
24 de janeiro de 2025
Above and beyond delivery
Above and beyond delivery - great product - great value.
27 de janeiro de 2025
Great selection and beautifully packaged
Great selection and beautifully packaged
24 de janeiro de 2025
VINVM has the specific brands
VINVM has the specific brands I want (Louis Röderer and Bonterra. Despatched very fast, well packaged
24 de janeiro de 2025
Top marks for ease of ordering, variety and service.
Very easy to use website. Wide variety of wines especially South African which was what I wanted.Excellent communication and order delivered on time.
23 de janeiro de 2025
Again great customer service kept…
Again great customer service kept informed to the point of receiving the goods.will highly recommend to friends.
22 de janeiro de 2025
Fantastic service
Fantastic service. Speedy delivery and superb communication from the moment the order was placed. Would definitely use again.
16 de janeiro de 2025
Avaliação não solicitada
Missing Item - Vinvm didn't care
The item was sent to me and marked as 'delivered'. I checked the proof of delivery and there was a photo of an unfamiliar porch. I wasn't given a postage slip, and I was actually home all day that day. I'm not blaming Vinvm for this as this was a courier issue, HOWEVER when I asked Vinvm for help in tracking the item they ignored me and left my messages on read.
14 de janeiro de 2025
Resposta da VINVM
Dear Customer,
We are very sorry that there was an issue with the delivery. This is completely unacceptable and not the service we wan't for our customers.
We have looked into this again and can see that after investigating with the courier, we have sent a replacement order out, which has since been delivered.
Please accept our sincerest apologies for the inconvenience and upset this caused you.
Kind Regards,
The VINVM Team
Excellent selection of wine
Excellent selection of wine.
Easy to order.
Packaging is excellent to prevent breakage.
10 de janeiro de 2025
Very prompt delivery
Very prompt delivery, great communication. Packed well, will most definitely use again.
18 de janeiro de 2025
Reliable and prompt wine delivery
I have used vinvm to send wine to friends in the UK a few times. Prompt and reliable service. Would definitely use again.
8 de janeiro de 2025
Quick delivery and love my wine
17 de janeiro de 2025
“Excellent service
“Excellent service! The eco-friendly packaging is a great touch, and the delivery was impressively quick. Highly recommend for sustainable wine lovers!”
17 de janeiro de 2025
great experience
wide range of easy as well as harder to find wines. super efficient experience.
8 de janeiro de 2025
Good quick service
15 de janeiro de 2025
Great customer service
I sent an e mail asking that my delivery be delayed as I was going to be away - within minutes I had a phone call offering to get my order to me by the next day - terrific service
15 de janeiro de 2025
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