Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Ver mais
A empresa respondeu
Unit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Ver mais
A empresa respondeu
Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... Ver mais
A empresa respondeu
Dan was really kind and helped my Nan with her google pixel. She’d been having trouble using it and didn’t like the interface and was planning to change phone so Dan made some changes to her settings... Ver mais
A empresa respondeu
Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough
A empresa respondeu
Escrito pela empresa
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Reino Unido
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Excellent service from Miles.
Quick, efficient and knowledgeable
Rob looked grumpy 😳

Resposta da Vodafone UK - Bury St Edmunds
After having issues with the phone support I came into the store. The chap who served me, Dan, was really helpful and happy and alleviated my worries very quickly. Really good service, genuinely very pleased

Resposta da Vodafone UK - Bury St Edmunds
Miles and the staff at Vodafone were amazing with helping me renew my phone contract! ❤️ Great customer service, polite and friendly. Happy to be sticking with this company.

Resposta da Vodafone UK - Bury St Edmunds
Nichole was very good at explaining options, helping to problem solve and deliver the best personal solution for me. Good offers available, especially for trade in.

Resposta da Vodafone UK - Bury St Edmunds
I’d have given 10 stars if that was possible. Nichole in the Bury St Edmunds shop has been fantastic in sorting out a very difficult issue. She persisted for an hour and eventually solved it. I wouldn’t have known where to start. Brilliant!

Resposta da Vodafone UK - Bury St Edmunds
Nichole was excellent and gave us great advice.

Resposta da Vodafone UK - Bury St Edmunds
Dan dealtxwith us, Very efficient knowledgeable .

Resposta da Vodafone UK - Bury St Edmunds
Dan at bury at Edmunds helped out and was extremely friendly can't thank him enough

Resposta da Vodafone UK - Bury St Edmunds
Brandon was very easy to deal with, helped resolve my query quickly!! Thank you

Resposta da Vodafone UK - Bury St Edmunds
What a couple of polite young men looked after me today!

Resposta da Vodafone UK - Bury St Edmunds
Miles has been very helpful and professional, we will be back to Bury St. Edmunds store

Resposta da Vodafone UK - Bury St Edmunds
Nichole was really helpful, personable and sympathetic. We felt she cared about us as customers and explained things well and knew her stuff.

Resposta da Vodafone UK - Bury St Edmunds
Nice and easy service. Got exactly what I wanted. Great service from Nicole!

Resposta da Vodafone UK - Bury St Edmunds
I had excellent service from Dan today helping with my new phone. Nichole also helped.

Resposta da Vodafone UK - Bury St Edmunds

Resposta da Vodafone UK - Bury St Edmunds
The staff in the Bury St Edmunds store have been incredibly helpful when sorting out a myriad of issues (some of which were caused by me!). They have gone above and beyond to help me in every way they could, and spent time on making sure I was happy and had exactly what I wanted. Although my issues were complicated they kept a calm, happy and humourous demeanour! I would like to give a big shout out to Dan, Kyle, Brandon and Nichole as well as anyone else I didn't get the pleasure to meet! It's been a blast, and I may just pop in for a chat as it's been so fun! Thanks guys, completely recommend you all!

Resposta da Vodafone UK - Bury St Edmunds
Excellent service for what was a fairly complicated deal. Dan made the whole experience pleasurable.

Resposta da Vodafone UK - Bury St Edmunds
Miles made the process smooth and no pressure just answered our questions thank you

Resposta da Vodafone UK - Bury St Edmunds
Nichole answered my query and dealt with my order quickly and efficiently. The whole process of transferring was handled effortlessly.

Resposta da Vodafone UK - Bury St Edmunds
Very friendly and approachable.
I've been with Vodafone for a while now and I've never had issues with them, the staff are always at hand to help and give 100% of their time

Resposta da Vodafone UK - Bury St Edmunds
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