Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Jade served me at Vodafone Derby. Good experience and she gave me all options available. Even went into detail regarding the Xchange policy for me and made her own personal research. Great experience... Ver mais
A empresa respondeu
Jade at Derby. Incredibly patient and never an issue having to repeat things! She wrote all the instructions manually for Me to take home and not panic. A very good experience for a non- tech s... Ver mais
A empresa respondeu
I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Empresa de telecomunicação
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
Sobre Vodafone UK - Derby
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Reino Unido
4,9
Excelente
301 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Jade very patient got me a great deal
Jade very patient got me a great deal. I love Jades service 10/10 I’m a very happy customer
28 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Claudette,
Thanks for the lovely review and fantastic support for Jade. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I needed a new phone
I needed a new phone. Anna was a great help. She was efficient, friendly and reassuring. She explained everything so clearly, and transferred everything from my old phone for me. I am very pleased with my new phone. Thank you, Anna.
28 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Wendy,
Thanks for the lovely review and fantastic support for Anna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Derby
Hi Joyce, thank you so much for your wonderful review and the amazing support you’ve shown for Rubel , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Fyza was really helpful and friendly.
Fyza was really helpful and friendly.
22 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kady has been amazing with me today
Kady has been amazing with me today. Very nice to talk to, very efficient and excellent customer service ! Hang on to her, she's a star
22 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Margaret,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fyza
Fyza, communicated really well, patient, receptive, and helpful.
22 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Tolulope,
Thanks for the lovely review and fantastic support for Fyza. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sid very helpful and polite
21 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Judith,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Jade has been really good
Jade has been really good, very patentive and listened very well. 10/10 service would defo recommend
21 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jay and fyza were extremely helpful I…
Jay and fyza were extremely helpful I was stressed about My previous contract they renewed my contract to a great one very pleased with their service would recommmend
20 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Cynthia,
Thanks for the lovely review and fantastic support for Jay and Fyza. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fyza was amazing today I came in for a…
Fyza was amazing today I came in for a upgrade as I had ran out of data she gave me a great deal very helpful and fun service
20 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mitch simply the best
Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise him highly enough. What a valuable asset he is to you!
20 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey there,
Thanks for the lovely review and fantastic support for Mitch.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jade served me at Vodafone Derby.
Jade served me at Vodafone Derby.
Good experience and she gave me all options available. Even went into detail regarding the Xchange policy for me and made her own personal research. Great experience overall
18 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Josh,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fyza is a lovely person
Fyza is a lovely person, managed to sort me a great deal!
17 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Caroline,
Thanks for the lovely review and fantastic support for Fyza.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sid was a gem sorted my problem
Sid was a gem sorted my problem
17 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
"Hey Neil,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Fyza and Jay
Fyza and Jay
Amazing advise and service. Both were very helpful and went out of their way to provide us with the best deal for us. Five star!!!! Thank you
16 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Suzanne,
Thanks for the lovely review and fantastic support for Fyza and Jay. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jade
Jade , really helpful, and listened to all my questions
9 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
"Hey Patricia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Mitch was quick and professional.helped…
Mitch was quick and professional.helped resolve issues from online service. Thank you
9 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hi Rosemary. This is really lovely to hear, thanks for the review! It's great to know that our team member was able to quickly and professionally resolve your online service issues.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Jade has been wonderful extremely…
Jade has been wonderful extremely helpful and knowledgeable, also Kady has been wonderful and extremely helpful and knowledgeable too. Thank you
6 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Roslyn,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jade at Derby
Jade at Derby.
Incredibly patient and never an issue having to repeat things!
She wrote all the instructions manually for
Me to take home and not panic.
A very good experience for a non- tech savvy old woman!
5 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Jane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was helped by a gentleman called Jay
I was helped by a gentleman called Jay. He helped me and my husband to change over from my provider to Vodafone. He was very helpful and friendly and explained everything to me very clearly. A very good experience.
3 de setembro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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