I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB
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Veja o que dizem as avaliações
Jade dealt with my situation and she was excellent. She made everything very simple and easy to follow. I am a very satisfied customer because of JADE. Thank you JADE and thank you vodafone.
A empresa respondeu
Went in to the derby store today spoke to Jay he was absolutely amazing inwas so nervous going in there as I don't know anything about phones. He helped me get a new phone helped me transfer my inform... Ver mais
A empresa respondeu
From the moment we were introduced to our advisor Jade, she put me at ease with her warm & friendly greeting & her wealth of knowledge. Jade too her time to provide me with options so I could... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Derby
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Reino Unido
4,9
Excelente
280 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Jade-Now that’s what you call great customer experience
I went into store today and was supported by Jade. She took time to understand what I wanted and was extremely helpful to share different options with me. No pressure, just time to consider what was best for me. Jade made the whole experience simple and straightforward.
9 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Vick,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jade was very efficient and gave us…
Jade was very efficient and gave us multiple options ended up leaving with a great deal! 10/10
8 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Judy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Sales Advisor…
Excellent service from Sales Advisor Sid. He was very patient and informative. Very professional. Thank you
3 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Louise,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sid was so helpful and polite was a…
Sid was so helpful and polite was a pleasure to meet him. He was excellent at sorting out my phone and I would give him 10 stars.
6 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Alison,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very knowledgeable and very helpful
Very knowledgeable and very helpful.
Jade helped us to get what we wanted.
Would recommend
3 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Simon
Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Aasiyah provided amazing service
2 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Freddie,
Thanks for the lovely review and fantastic support for Aasiyah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I am really happy with the service from…
I am really happy with the service from chris the retail adviser i felt welcomed and at ease from the staff certainly would recommend Vodafone
2 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kady is an excellent customer service…
Kady is an excellent customer service and experienced team leader
2 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Mark,
Thanks for the lovely review and fantastic support for Kady.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aasiyah
Aasiyah, was amazing sorting my new I phone out 5 stars 🌟
1 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Had a great experience at Vodafone…
Had a great experience at Vodafone today. Came in for broadband and left with reduced monthly costs! I want to thank Kady for helping me and for giving me a great service. Sayfur was also a gentleman!
1 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey George,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We went in to upgrade 2 phones
We went in to upgrade 2 phones. Sid served us and was very patient explaining everything fully to us.
23 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey,
Thanks for the lovely review and fantastic support for.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Jade was very helpful
Jade was very helpful. Great customer service
She is. A star very knowledgeable
27 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went into the derby store on…
I went into the derby store on Saturday. I was seen my Miz he was very professional and very helpful. He sorted the two contracts we have out and nothing was too much for him to help. Definitely recommend anyone to go to Vodafone they help get the best deals and nothing is to much for them.
25 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Charlotte,
Thanks for the lovely review and fantastic support for Miz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jade was excellent got a new sim for a…
Jade was excellent got a new sim for a great price customer service was brill!
25 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Shawn,
Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went in to the derby store today spoke…
Went in to the derby store today spoke to Jay he was absolutely amazing inwas so nervous going in there as I don't know anything about phones. He helped me get a new phone helped me transfer my information across and also gave me a demo on some of the features. He was an absolute gem so friendly and patient i wish every shop provided such great service, credit to the company.
21 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Jean,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Miz sorted me a…
Great service from Miz sorted me a cracking deal
20 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Hussain,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I was supported by Dom during my visit…
I was supported by Dom during my visit at the shop and he was professional throughout and very patient.Keep the good work .Thanks
19 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Miz was brilliant
I went into the store to cancel my sim and get a PAC code after receiving misleading information from a women called Sally 2 years ago , the advisor Miz was really helpful and manage to convince me yo stay with vodaphone, he was honest and very helpful he went through all the details and also helped me check the emails he had sent about my new contract thank you Miz you were brilliant
11 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Sahrish,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing Store Manager
Went into store for help and support after the customer service team on the phone were useless store manager Sayfur was so amazing really helped me a lot and also manage to save me £15 a month on my homebroad band
14 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Shahnaz,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jade has been amazing
Jade has been amazing! Very clearly spoken and I understood everything got a great deal for a great price!! Thanks jade
11 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Derby
Hey Arif,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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