From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Ver mais
A empresa respondeu
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
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From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Ver mais
A empresa respondeu
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Ver mais
A empresa respondeu
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Ver mais
A empresa respondeu
I went to my local store in Hanley Stoke-on-Trent, and was met by a friendly gentleman called Sam .He was fantastic, I mean this guy was so knowledgeable and accommodating to my needs ,articulate and... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Reino Unido
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Jess was very very helpful and very patient with me . She made the whole process very easy and comfortable..

Resposta da Vodafone UK - Hanley
Amenah is a very attentive and pleasant young lady

Resposta da Vodafone UK - Hanley

Resposta da Vodafone UK - Hanley

Resposta da Vodafone UK - Hanley
Came into store today for a sim only plan, was served by Bari who got me a great deal and provided great customer service.

Resposta da Vodafone UK - Hanley
Dealt with Iftab today, he was amazing, very helpful and went out of his way to explore all the options and get the the best deal available, will definitely be coming back to the store again

Resposta da Vodafone UK - Hanley
Came into the Vodafone store today, to see their home broadband options. Bari served us he was great and got us a great deal.

Resposta da Vodafone UK - Hanley
Ryan was super personable and supportive throughout the process of switching from Three to Vodafone, super informative.
Answered all questions and provided accommodations when I needed clarification.
(Definitely needs a raise)

Resposta da Vodafone UK - Hanley
Was served by Adam today and he was super helpful with everything I needed. Great customer service and found me a great deal.

Resposta da Vodafone UK - Hanley
Visited the store today, and was served by Ryan, so helpful no question was left unanswered went above and beyond to help me upgrade

Resposta da Vodafone UK - Hanley
Paul was very knowledgeable and approachable, did not rush us and found us an improved deal with a new phone. Made the entire experience stress free and pleasant.

Resposta da Vodafone UK - Hanley
My experience was great with Paul he was friendly and very helpful made changing my phone very stress free

Resposta da Vodafone UK - Hanley
The gentleman chan who helped us was professional, very helpful & friendly. He explained everything to me & my elderly father. He knew exactly what he was doing!!!

Resposta da Vodafone UK - Hanley
The service we received from John was unbelievable, can't thank him enough

Resposta da Vodafone UK - Hanley
John made it nice a simple to understand, he put my mind at ease

Resposta da Vodafone UK - Hanley
Had an excellent experience with Ryan at the Hanley store in Stoke On Trent. Too lad

Resposta da Vodafone UK - Hanley
Served by chan moves stuff over really happy top lad

Resposta da Vodafone UK - Hanley
I took out a new phone and asked everything to be moved over as I had major phone issues, awrved by chan very helpful and professional.

Resposta da Vodafone UK - Hanley
John made the experience so pleasant and easy to understand, he made me feel at ease

Resposta da Vodafone UK - Hanley
Ryan here helped us alot to get our WiFi sorted 👍

Resposta da Vodafone UK - Hanley
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