From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Ver mais
A empresa respondeu
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Ver mais
A empresa respondeu
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Ver mais
A empresa respondeu
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Ver mais
A empresa respondeu
I went to my local store in Hanley Stoke-on-Trent, and was met by a friendly gentleman called Sam .He was fantastic, I mean this guy was so knowledgeable and accommodating to my needs ,articulate and... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Reino Unido
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Exceptional service once again at the Hanley store! Jess was very helpful and sorted me a contract that was great value for money.

Resposta da Vodafone UK - Hanley
The reception and service given by Amenah was exceptional. She talked to me politely and explained everything in detailed
Though I didn't manage to get the phone after credit search I'm happy For the service given by this lady. Thank you Vodafone

Resposta da Vodafone UK - Hanley
Sahire has been so helpful. Excellent customer service and very professional.
Thank you for your help sahire

Resposta da Vodafone UK - Hanley
Came in today to the Stoke on Trent branch and was met by Sahire. She had great customer service and found solutions to my problem that I had.

Resposta da Vodafone UK - Hanley
Mohammed was very helpful today, the behaviour and cooperation was very good

Resposta da Vodafone UK - Hanley
Barry was very pleasant to talk to, very thorough with everything I needed. Double checked everything, made sure I understood everything
Really deserved 5+ stars

Resposta da Vodafone UK - Hanley
I have been with Vodafone for many years, primarily for the ongoing service I always receive
Today I’ve taken new iPhone contract , was served by a gentleman namedMunya who was polite professional very knowledgeable and helpful.

Resposta da Vodafone UK - Hanley
Sam really helped me, my account was hacked. And he really supported by doing things fast for me really fast and adequate, gave me an ease cause of sams help. Good customer service

Resposta da Vodafone UK - Hanley
Lost my phone, turned up to stoke (Hanley) branch. Helped by Iftab, who helped reorder my sim, and also made my bill cheaper.

Resposta da Vodafone UK - Hanley

Resposta da Vodafone UK - Hanley
Thanks for the help Sam, great service

Resposta da Vodafone UK - Hanley

Resposta da Vodafone UK - Hanley
John was so helpful and understanding, I was having real issues with phone and he helped get it all sorted

Resposta da Vodafone UK - Hanley
Sahire has been so helpful
Great customer service

Resposta da Vodafone UK - Hanley
Came into store for a new phone, was served by Bari who was great and got me the best deal.
Great experience!

Resposta da Vodafone UK - Hanley
Barry was helpful with explaining everything to me while I was getting an upgrade and renewing my contract. Great service as always.

Resposta da Vodafone UK - Hanley
Paul was amazing againtoday. He managed to find me a fantastic deal with unlimited data

Resposta da Vodafone UK - Hanley
Paul was mint he helped me out so much, great customer service very nice guy!

Resposta da Vodafone UK - Hanley
Jess was very very helpful and very patient with me . She made the whole process very easy and comfortable..

Resposta da Vodafone UK - Hanley
Amenah is a very attentive and pleasant young lady

Resposta da Vodafone UK - Hanley
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