From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Ver mais
A empresa respondeu
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Ver mais
A empresa respondeu
I went to my local store in Hanley Stoke-on-Trent, and was met by a friendly gentleman called Sam .He was fantastic, I mean this guy was so knowledgeable and accommodating to my needs ,articulate and... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Hanley
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Reino Unido
5,0
Excelente
633 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Vodafone UK - Hanley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Adam Renault Adviser in Stoke on Trent…
Adam Renault Adviser in Stoke on Trent he is very good man
Thank you so much !
14 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Janos,
Thanks for the lovely review and fantastic support for Adam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam retail advisor he’s very good man
Adam retail advisor he’s very good man
Thank you
14 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Janosne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good
Very good, Iftab was very thorough and went through all the options available to me. Explained well very satisfied costumer.
13 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Lovatt,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Needed a new phone popped into the…
Needed a new phone popped into the store, Bari got me a good deal on a new phone with a sim plan. Great service and welcoming.
12 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey William,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing service i got from munya higly…
Amazing service i got from munya higly recommend.
12 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Anatolii,
Thanks for the lovely review and fantastic support for Munya. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan - great customer service
There was no wait when I went in. Ryan was very professional, easy to talk to and I got a great deal on a new phone. I wouldn't have been able to get the deal I got without going and speaking to him
10 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by chan upgraded phone and moved…
Served by chan upgraded phone and moved my stuff top lad
10 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Served by chan moved from google and…
Served by chan moved from google and samsung no problem, brilliant service
10 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you paul for everything
9 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Ann,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul was amazing at getting us just…
Paul was amazing at getting us just what we needed
9 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bari was excellent and very helpful
Bari was excellent and very helpful, and got me some good deals.
8 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Carol,
Thanks for the lovely review and fantastic support for Bari.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
John was pleasant and so understandable…
John was pleasant and so understandable for my needs
8 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Olayiwola,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly employees
Friendly employees, fast and professional.
7 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam did an excellent job of restoring…
Adam did an excellent job of restoring my main browser screen. He was very helpful and very knowledgeable.
Thankyou Adam.👍
6 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Tony,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
John was so helpful and friendly
John was so helpful and friendly, he was more than happy to help with what I was trying to achieve , he was pleasant and polite and nothing was to much for him, can't thank him enough
5 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience at the Vodafone shop was…
My experience at the Vodafone shop was very pleasant, I was served by Jalen, he was very informative and helpful with every question that I had and nothing was too much to ask. Amazing customer service, highly recommend
31 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great Customer Service
Jalen was fantastic to deal with. He explained all the available options clearly and made sure I understood what would work best for my needs. Friendly, knowledgeable, and genuinely helpful throughout. Great customer service and a credit to Vodafone. Highly recommended.
30 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone contract
Popped in for advice on a new phone contract as mine is due for renewal, great advice from Jalen, answered all my questions, very knowledgeable - I now have a new Vodafone contract! Highly recommend, thanks
29 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service from Jay
Excellent service from Jay, very helpful when helping me get my new Samsung galaxy S25 FE
30 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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