From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Ver mais
A empresa respondeu
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Ver mais
A empresa respondeu
I went to my local store in Hanley Stoke-on-Trent, and was met by a friendly gentleman called Sam .He was fantastic, I mean this guy was so knowledgeable and accommodating to my needs ,articulate and... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Hanley
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Reino Unido
5,0
Excelente
633 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service from Jay
Great service from Jay, great advice and very friendly. Helped me navigate the wide variety of Samsung options with ease
30 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Steven
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Paul was extremely patient and…
Paul was extremely patient and persevered until he fixed my issue
29 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Irene,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by chan really helpful thank you
29 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Freddiee,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jalen got me set up with a new SIM…
Jalen got me set up with a new SIM only, so friendly and made me feel so welcome
28 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Jason,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chan was really helpful completing my…
Chan was really helpful completing my transfer
28 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Tibi,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam helped me with 2 sims and had me…
Sam helped me with 2 sims and had me laughing the whole time, thanks for everything
27 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
"Hey Laura,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Sam was great
Sam was a great help when we were sorting out our roaming data plan. Really friendly and helpful
27 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Sophie,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via https://www.trustpilot.com/evaluate/voxi.co.uk
Thanks again,
Vodafone Social Media Team
Excellent service and straight forward
Excellent service and straight forward, thanks for your help Sam
22 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Dave,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Hanley
Hey Joshua,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Second time I’ve been seen by Jess and…
Second time I’ve been seen by Jess and she was great. Really helpful and helped set up my new phone.
21 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
John was so helpful and friendly
John was so helpful and friendly, I was having troubles with my phone and he resolved it for me
22 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey David,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
John was so helpful and friendly
John was so helpful and friendly, he helped me resolve my issue without any issues
22 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I am really happy with Adam from…
I am really happy with Adam from Vodafone Stoke on Trent, he went beyond his power to help me purchasing a new phone and he also gave me a great deal too. Thanks, Adam.
20 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Ioana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Jay
Excellent service from Jay, very helpful when helping me choose a new phone
19 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Alan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Iftab was really helpful
17 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hi Ray, thank you so much for your wonderful review and the amazing support you’ve shown for Iftab , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Great customer service
Excellent and friendly customer service. Not pushy, always a good thing! Ryan was personal and polite. His knowledge and experience was obvious. Thank you.
17 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Piero,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Bari was very helpful and got me some…
Bari was very helpful and got me some really good deals.
16 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Sohil,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from munya store help set…
Great service from munya store help set up my phone
16 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hi Cynthia, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
perfect customer service
perfect customer service with Ryan
16 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
"Hey Rasa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Sahire
Sahire,
Has been an absolute star my husband and I give her a 5* plus rating.
14 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Judith,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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