Vodafone UK - London Baker Street Avaliações 

97
O TrustScore é 5 de um total de 5

4,8

2 Station Approach, NW1 5LD Baker Street, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Mo and Jasdeep were some of the kindest and patient customer service providers I’ve ever known. They spent several hours trying to overcome many obstacles and complications to get my family. The best... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My associate stayed overtime on a Saturday night just to finish this for me. I was having trouble with setting up my new British mobile number and internet and he went above and beyond to make sure it... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

AJ (Joseph) was so friendly and helpful. We came in with at least 100 questions about adjusting our plan and he was patient, knowledge, and has a bright energy that made the experience enjoyable.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was helped by Jasdeep at the Camden branch. Honestly amazing customer service. Was astounded by how clear, polite and efficient they were. Super satisfied and the reason why Ive been with vodaphone... Ver mais

A empresa respondeu


Detalhes da empresa


Informações de contato

  • 2 Station Approach, NW1 5LD, Baker Street, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

97 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,8

Todas as avaliações

(97)

42.866 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Mo and Jasdeep were some of the kindest…

Mo and Jasdeep were some of the kindest and patient customer service providers I’ve ever known. They spent several hours trying to overcome many obstacles and complications to get my family. The best package possible. Their helpfulness was incredible. They even worked after the store had closed to help finalize the fantastic plans. They had worked out for us.

29 de agosto de 2026
Avaliação não solicitada
logotipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey there,

Thanks for the lovely review and fantastic support for Mo and Jasdeep. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Customer service was great!

29 de agosto de 2026
Avaliação não solicitada
logotipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey Livia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Quick and straightforward

Quick and straightforward, Jasdeep very helpful

28 de agosto de 2026
Avaliação não solicitada
logotipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey Meriem

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

I had an amazing experience in the…

I had an amazing experience in the vodafone thanks to Jasdeep.

31 de julho de 2026
Avaliação não solicitada
logotipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey Hatim,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Jasdeep was very helpful and kind!

Jasdeep was very helpful and kind!

25 de julho de 2026
Avaliação não solicitada
logotipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey Melissa,

Thanks for the lovely review and fantastic support for Jasdeep. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Fantastic support

25 de julho de 2026
Avaliação não solicitada
logotipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey Brian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Really helpful and easy…

Really helpful and easy…. And a good deal for both my kids contracts. Thankyou.

18 de junho de 2026
Avaliação não solicitada
logotipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey Edward,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Mo was brilliant with his assistance…

Mo was brilliant with his assistance today with my 30 SIM enquiry. Would highly recommend

16 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Customer service

Customer service

11 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey Napat,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

AJ and Jas were amazing!

6 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey Amani,

Thanks for the lovely review and fantastic support for AJ.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

AJ (Joseph) was so friendly and…

AJ (Joseph) was so friendly and helpful. We came in with at least 100 questions about adjusting our plan and he was patient, knowledge, and has a bright energy that made the experience enjoyable.

4 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hi Karen, thank you so much for your wonderful review and the amazing support you’ve shown for Joseph, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Avaliado com 5 de um total de 5 estrelas

Joseph was very helpful!

4 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey Joseph,
Thanks for the lovely review and the fantastic support you’ve shown for Soph.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Jasdeep was incredibly helpful

Jasdeep was incredibly helpful

2 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey Jack,

Thanks for the lovely review and fantastic support for Jasdeep.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Very quick and informative. Big shout out to Ms. Aisha and Mr. Ajay!

15 de abril de 2026
Avaliação não solicitada
logotipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey Sameer,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Good service

Good service, very friendly staff and polite and understanding. Went through various offers with me to help me find the best deal.

30 de março de 2026
Avaliação não solicitada
logotipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey Tilveen ,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Excellent and exceptional service

Excellent and exceptional service

30 de março de 2026
Avaliação não solicitada
logotipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey Morgan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

AJ and Raj were extremely helpful

AJ and Raj were extremely helpful in answering my question and their support was invaluable

30 de março de 2026
Avaliação não solicitada
logotipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey Mustafa,

Thanks for the lovely review and fantastic support for AJ and Raj.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Best Vodaphone branch!!

We have been to this store several times, each time, Jasdeep has been so calm, patient and helpful with all of our needs. Best Vodaphone branch!

1 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey there,

Thanks for the lovely review and fantastic support for Jasdeep.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Super super efficient and helpful

Super super efficient and helpful. Extremely knowledgeable. Solved all my problems with my phone. Delighted with the excellent service. Thank you.

12 de dezembro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hi Noushin,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Avaliado com 2 de um total de 5 estrelas

Disappointing Service from Vodafone UK - Loyal Customer Facing Mobile Internet Issues

I'm writing this review as a loyal Vodafone UK customer of nearly 10 years, and I'm increasingly concerned that the company is growing bigger while serving less to its paying customers.

For at least a few months, I've been experiencing significant issues with my mobile internet service at my home in the W1H area of London. This problem has unfortunately worsened considerably over the last two to three weeks.

I've contacted Vodafone customer service multiple times in an attempt to resolve this. My first call was with an agent named Jasmine. She was very confident that resetting my network settings would fix the problem. While it seemed like there might be a slight improvement initially, the issue quickly returned, and we ultimately achieved nothing after a 30-minute call.

The next day, I called again. This time, a young gentleman spent nearly 45 minutes on the phone with me. His explanation was slightly more plausible: he mentioned that there were some "network improvement works" ongoing in the area and that they would inform me when these were completed.

As a customer who has been with Vodafone (and previously on the 3 network) for a decade, I sincerely hope that Vodafone isn't becoming complacent in its service due to its current market position. It's disheartening to experience such persistent issues, especially after such a long tenure as a customer. I urge Vodafone to address these network problems promptly and to remember the value of its long-standing customers.

5 de novembro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

I sincerely apologize for the difficulties you have encountered with our service, and I truly regret the inconvenience caused. If you still need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 Thanks, Vodafone Social Media Team

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