Mo and Jasdeep were some of the kindest and patient customer service providers I’ve ever known. They spent several hours trying to overcome many obstacles and complications to get my family. The best... Ver mais
A empresa respondeu
2 Station Approach, NW1 5LD Baker Street, GB
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Mo and Jasdeep were some of the kindest and patient customer service providers I’ve ever known. They spent several hours trying to overcome many obstacles and complications to get my family. The best... Ver mais
A empresa respondeu
My associate stayed overtime on a Saturday night just to finish this for me. I was having trouble with setting up my new British mobile number and internet and he went above and beyond to make sure it... Ver mais
A empresa respondeu
AJ (Joseph) was so friendly and helpful. We came in with at least 100 questions about adjusting our plan and he was patient, knowledge, and has a bright energy that made the experience enjoyable.
A empresa respondeu
I was helped by Jasdeep at the Camden branch. Honestly amazing customer service. Was astounded by how clear, polite and efficient they were. Super satisfied and the reason why Ive been with vodaphone... Ver mais
A empresa respondeu
Escrito pela empresa
2 Station Approach, NW1 5LD, Baker Street, Reino Unido
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Mo and Jasdeep were some of the kindest and patient customer service providers I’ve ever known. They spent several hours trying to overcome many obstacles and complications to get my family. The best package possible. Their helpfulness was incredible. They even worked after the store had closed to help finalize the fantastic plans. They had worked out for us.

Resposta da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street
Quick and straightforward, Jasdeep very helpful

Resposta da Vodafone UK - London Baker Street
I had an amazing experience in the vodafone thanks to Jasdeep.

Resposta da Vodafone UK - London Baker Street
Jasdeep was very helpful and kind!

Resposta da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street
Really helpful and easy…. And a good deal for both my kids contracts. Thankyou.

Resposta da Vodafone UK - London Baker Street
Mo was brilliant with his assistance today with my 30 SIM enquiry. Would highly recommend

Resposta da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street
AJ (Joseph) was so friendly and helpful. We came in with at least 100 questions about adjusting our plan and he was patient, knowledge, and has a bright energy that made the experience enjoyable.

Resposta da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street
Jasdeep was incredibly helpful

Resposta da Vodafone UK - London Baker Street
Excellent service. Very quick and informative. Big shout out to Ms. Aisha and Mr. Ajay!

Resposta da Vodafone UK - London Baker Street
Good service, very friendly staff and polite and understanding. Went through various offers with me to help me find the best deal.

Resposta da Vodafone UK - London Baker Street
Excellent and exceptional service

Resposta da Vodafone UK - London Baker Street
AJ and Raj were extremely helpful in answering my question and their support was invaluable

Resposta da Vodafone UK - London Baker Street
We have been to this store several times, each time, Jasdeep has been so calm, patient and helpful with all of our needs. Best Vodaphone branch!

Resposta da Vodafone UK - London Baker Street
Super super efficient and helpful. Extremely knowledgeable. Solved all my problems with my phone. Delighted with the excellent service. Thank you.

Resposta da Vodafone UK - London Baker Street
I'm writing this review as a loyal Vodafone UK customer of nearly 10 years, and I'm increasingly concerned that the company is growing bigger while serving less to its paying customers.
For at least a few months, I've been experiencing significant issues with my mobile internet service at my home in the W1H area of London. This problem has unfortunately worsened considerably over the last two to three weeks.
I've contacted Vodafone customer service multiple times in an attempt to resolve this. My first call was with an agent named Jasmine. She was very confident that resetting my network settings would fix the problem. While it seemed like there might be a slight improvement initially, the issue quickly returned, and we ultimately achieved nothing after a 30-minute call.
The next day, I called again. This time, a young gentleman spent nearly 45 minutes on the phone with me. His explanation was slightly more plausible: he mentioned that there were some "network improvement works" ongoing in the area and that they would inform me when these were completed.
As a customer who has been with Vodafone (and previously on the 3 network) for a decade, I sincerely hope that Vodafone isn't becoming complacent in its service due to its current market position. It's disheartening to experience such persistent issues, especially after such a long tenure as a customer. I urge Vodafone to address these network problems promptly and to remember the value of its long-standing customers.

Resposta da Vodafone UK - London Baker Street
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