Katie was so knowledgeable, helpful and patient with my huge amount of requests about existing accounts! Offered alternatives to my existing account and phone to help me be on top of monthly payments... Ver mais
A empresa respondeu
Localização
Trocar localização54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I visited the Metro Centre Vodaphone store today and was dealt with by Neil. I found him to be extremely knowledgable and professional, and he had the ability to explain details in a way that I, as a... Ver mais
A empresa respondeu
Member of staff was Neil who was extremely friendly, helpful and professional. Took his time to answer all our questions and explained everything fully. Thank you Neil
A empresa respondeu
Really great service, friendly employees & given a great deal. We walked in straight from EE after having a bad experience there (as an existing customer)
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Metro Centre Experience
Escrito pela empresa
Informações de contato
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Reino Unido
5,0
Excelente
501 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Adam was really helpful and friendly
Adam was really helpful and friendly. He explained everything so clearly.
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Ruth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Metro Centre Experience
Hey Madhu,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Courtney saves the day.
I was well supported by Courtney with my concerns today. A mix up with upgrading my contract swiftly dealt with by Courtney whilst also looking into upgrade deals for my existing plans.
I would highly recommend doing all business in store with these real and knowledgeable people in future.
23 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Philip,
Thanks for the lovely review and fantastic support for Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Adam was helpful and clear
Adam was helpful and clear, very enthusiastic and got everything sorted for me.
22 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Harrison,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone and broadband
Fast service and easy to get sorted, good range of services and deals to go with.
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Freddie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Harry the hero
Harry in store today was fantastic, so polite and helpful, the service was brilliant 👏
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Gillian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Unable to do what I needed online
Unable to do what I needed online. Harry helped me reset my details and got me a good deal on a broadband upgrade.
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Sian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Metro Centre Experience
Hey RMK,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam instore was very patient and…
Adam instore was very patient and helped me set up my devices. I would 100% recommend visiting him.
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Mary,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sayieed was super helpful and friendly
Sayieed was super helpful and friendly, made the experience seamless
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Emily,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff were amazing
The staff were amazing, helped me straight away with my issue
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to Vodafone metro centre to see if…
Came to Vodafone metro centre to see if I was due an upgrade. Adam was so helpful and explained everything. Very easy process, would definitely recommend. 5 star service
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into vodafone with a problem and…
Came into vodafone with a problem and was served by Courtney and Lorna who were extremely helpful. They always are friendly and happy to help me when I come into store thank you
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey k,
Thanks for the lovely review and fantastic support for Courtney and Lorna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Adam was very informative and helpful
Adam was very informative and helpful. He went through the various options and helped me find the best deal
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hi Eric ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Adam —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Adam was very helpful and provided…
Adam was very helpful and provided great customer service
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Lance,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very lovely staff and helpful
Very lovely staff and helpful
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Leoni,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
met by Dan and Sorted by Harry x a…
met by Dan and Sorted by Harry x a lovely friendly welcome and no waiting
then passed to Lovely young pleasant helpful Harry who explained everything in simple terms and extremely helpful . he did save me money and upgrade me to a faster system but if he hadn’t he explained why and informed me of future dates when i need to return to look at my contract
8 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Christine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry was an incredibly helpful and…
Harry was an incredibly helpful and accommodating young man with a friendly and well mannered countenance.
He was particularly helpful with making sure that I could hear what he was saying. His annunciation and volume was clear.
He knew his way around the product he was selling, as well as the plans.
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Kate,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Courtney was great
Courtney was great, sorted an issue I had in a different shop and got me a new phone. Very happy.
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Anne
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ed's provided 10/10 service.
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Alexander,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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