Katie was so knowledgeable, helpful and patient with my huge amount of requests about existing accounts! Offered alternatives to my existing account and phone to help me be on top of monthly payments... Ver mais
A empresa respondeu
Localização
Trocar localização54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
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Veja o que dizem as avaliações
I visited the Metro Centre Vodaphone store today and was dealt with by Neil. I found him to be extremely knowledgable and professional, and he had the ability to explain details in a way that I, as a... Ver mais
Member of staff was Neil who was extremely friendly, helpful and professional. Took his time to answer all our questions and explained everything fully. Thank you Neil
A empresa respondeu
Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Metro Centre Experience
Escrito pela empresa
Informações de contato
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Reino Unido
5,0
Excelente
498 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Brilliant service as always with…
Brilliant service as always with knowledgeable staff. Thanks to Vinay today
13 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Barry,
Thanks for the lovely review and fantastic support for Vinay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was amazing and very patient with…
Adam was amazing and very patient with having to sort out 3 phones. And especially with my inability to sign properly.
12 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Margaret,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Perfect experience
Really helpful with a lot of insightful information. Friendly service too
12 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Ellie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Lorna went through…
Great service from Lorna went through everything and was very patient with me and my wife, it's been a few weeks since I switched to vodafone and my wife followed today
11 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lee was great
11 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Terry,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience
Great experience! Made it an easy process getting a new iPhone
Explained everything thoroughly
10 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry did a great job guiding me…
Harry did a great job guiding me through updating my phone. A very personable young man. Well done Harry.
8 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Rachael,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really helpful answered all questions…
Really helpful answered all questions thank you 👍
8 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Connor,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic service from Neil at…
Fantastic service from Neil at Metrocentre branch on Saturday. Really helpful chap who took the time to look at package options to save me money without upgrading my phone! Very impressed - Thank you!
8 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Tracey,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Harry was very knowledgeable and…
Harry was very knowledgeable and explained every thing carefully,was a great experience.
7 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Troy,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Query answered, Simply!
After numerous attempts to resolve queries online and in app, to no conclusion, Neil helped look over my account in full and make sense of charges and contracts. A huge help.
5 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Courtney was a great help to me today…
Courtney was a great help to me today in renewing my contract. Thank you.
4 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks herry for your service
Thanks herry for your service
1 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Ahmed,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very nice perince with mr Hanryi…
Very nice perince with mr Hanryi Vodafone staff . Well done.
1 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Damir,
Thanks for the lovely review and fantastic support for Mr. Hanryi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Harry talked me through my options step…
Harry talked me through my options step by step, he was polite and professional throughout the upgrade process ensuring I understood everything. This made the upgrade process easy and relatively quick & simple. Thank you.
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Graham,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Exceptional staff member
Today I visited the Metrocentre store and spoke to advisor Mohammed Sayleed who was very informative, helpful and went above and beyond advising of various products.
I actually renewed my contract for another two years.
His patience and advice were invaluable.
I was impressed by his willingness and ability to help.
Thank you for all your help and invaluable advice.
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Angela,
Thanks for the lovely review and fantastic support for Mohammed Sayleed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amy was very helpful showed me the…
Amy was very helpful showed me the fantastic iPhone Air, wow it is so light! Paid £25 to have everything transferred and what a great service that is I can see why they charge 😁 definitely worth going into store and not buying online
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hi Nicola,
Thank you so much for your wonderful review and the amazing support you’ve shown for Amy —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Adam provided brilliant customer…
Adam provided brilliant customer service and helped me through my upgrade every step of the way.
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Ben,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Straight forward and chatty
Straight forward and chatty
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hi Zack,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Adam was really helpful and friendly
Adam was really helpful and friendly. He explained everything so clearly.
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Metro Centre Experience
Hey Ruth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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