I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... Ver mais
A empresa respondeu
Localização
Trocar localização408 The Strand,Covent Garden, WC2R 0NE London, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Fast, friendly, professional service and they changed my SIM and explained everything within 30 mins. Thanks very much Abhi for the help!
A empresa respondeu
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... Ver mais
A empresa respondeu
Umar was so fantastic throughout the entire process. I had screwed up my SIM card but he got me sorted out immediately. He always had my best interests in mind, and you could see that when he was help... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - The Strand
Escrito pela empresa
Informações de contato
408 The Strand,Covent Garden, WC2R 0NE, London, Reino Unido
4,9
Excelente
195 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Kai and Lexi were very helpful and…
Kai and Lexi were very helpful and focussed on customer satisfaction
11 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hey Stuart. Thank you for your review for Kai and Lexi. It's always lovely to read such nice feedback. If you recently visited a store, please let us know the name of the store and we'd be happy to feed this back to them directly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Advisor JILANI very knowledgeable
I came in looking to join Vodafone switching from my current provider. I couldn't have left the store any happier as I was presented with brilliant customer service from advisor JILANI his knowledge is beyond expectations, he is very convincing and I had my PAC to hand over immediately with confidence
6 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Samia,
Wow! This is amazing to hear, thank you ever so much for sharing your recent experience with us. We're so glad to have you join us!
Which store did you recently visit so we're able to feed this back to Jilani directly?
Thanks again,
Vodafone Social Media Team
Lexy was great from the London strand
Lexy was great!! THANK YOU
10 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Greg, thank you for your review for Lexy. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
The Vodafone Social Media Team
Jilani is great
The support given by Jilani is outstanding.
😀😀😀😀😀😀
8 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Suvanker,
Thanks for your review and the fantastic feedback for Jilani! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks, Vodafone Social Media Team.
Sonia was really helpful.
8 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi there,
Thanks for your review and feedback for Sonia! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks, Vodafone Social Media Team.
Incredible service
6 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Mateo. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jilani was great, helpful and knowledgeable
Jilani was great! Knowledgeable and personable.
6 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hey. Thank you for your review for Jilani. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jilani 100/10
I came into Vodafone after my phone was stolen. I was lucky to meet Jilani, he calmed me down reassured me and then went through with some excellent offers with me, I couldn’t be more satisfied, i usually dwell on coming into these stores but Jilani had changed my views on this every Vodafone store needs a Jilani his a god send
6 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Lawrence,
It's great to hear that Jilani could help, especially given the circumstances. I'm sorry that your phone was stolen. Please edit your review to let us know which store you recently visited so we're able to feed this back to Jilani directly.
Thank you,
Vodafone Social Media Team
G. JILANI
G. JILANI.
I was recently fortunate to stumble upon great customer service by an agent in Vodafone Strand namely - Gulam Jilani. Which I might is very hard to come by deep in London. He was very helpful, insightful. He made my experience with a mobile network very nice which is unheard of. I really appreciate the fact he went out of his way to make sure I leave the place pleased ans happy. I recieved a great plan and package and was very elaborate in explaining how it works. All in all, he was great and the network. I am very thankful to Jilani for giving me the best he could and will pass this experience to my friends and family. Thank you very much Jilani and the Vodafone team. Hope to see you soon with more great offers. Have a pleasant year.
(Only thing I might add would be, if Vodafone gave me a better phone number, I am sure they can do this)
Daahdi Parvez.
3 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hey Daahda,
Thank you for your review. I’ll be sure to pass on the feedback for Gulam from the strand store in London. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I was being seen by Gulam very quick to…
I was being seen by Gulam very quick to act and has excellent customer service. I’m new in town and had asked Gulam to show me Moxi hotel he went out of his way to guide me and did not hesitate to help. Great service.
3 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hey Jahed. It's always nice to read such lovely feedback. If you spoke to Gulam in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Absolutely great service and great…
Absolutely great service and great people thanks Lexi
4 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Susan,
It's always nice to read such lovely feedback. If you spoke to Lexi in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Jilani and Lexi were simply awesome
Jilani and Lexi were simply awesome. Expert kind insightful and supportive to a tricky situation. Could not have asked for two nicer people to sort us out with a superb result for all!
4 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hey Galahad,
Thank you for your review. It's always lovely to read such nice feedback. If you recently visited a store, please edit your review to let us know the name of the store, and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very helpful and informative
Very helpful and informative! Thank you Lexi!
4 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Jerfyn,
This is perfect feedback for Lexi. Thanks for taking your time to let us know how informative she is.
All the best,
Vodafone Social Media team
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