I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... Ver mais
A empresa respondeu
Localização
Trocar localização408 The Strand,Covent Garden, WC2R 0NE London, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Fast, friendly, professional service and they changed my SIM and explained everything within 30 mins. Thanks very much Abhi for the help!
A empresa respondeu
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... Ver mais
A empresa respondeu
Umar was so fantastic throughout the entire process. I had screwed up my SIM card but he got me sorted out immediately. He always had my best interests in mind, and you could see that when he was help... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - The Strand
Escrito pela empresa
Informações de contato
408 The Strand,Covent Garden, WC2R 0NE, London, Reino Unido
4,9
Excelente
195 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lexy was fabulous.
15 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Romain. Thank you for your review for Lexy. It's always lovely to read such fab feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Lexi was fantastic!
Lexi was fantastic!! New to London from Australia. No hard sell, super friendly! Lexi was generous with her time, and so helpful, for us newbies from another country!!
Would recommend her any day of the week!!
15 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Francis,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Lady called lexi
Amazing service from a lady called lexi thank you !! Very helpful and friendly.
12 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hey Scott,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service
Great service - very helpful taking time to assess needs.
12 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hey Philip,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I was served by Lexy
I was served by Lexy, the manager of the branch, an extraordinary person, I had a 10+ rating. Thank you
2 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Iaroslav,
This is amazing feedback to read for Lexy. Thanks for your high rating.
If you ever need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
SIM swap issue solved, great customer service!
I came in with a SIM swap issue last week (the SIM that I was sent wasn’t ordered on my account apparently, although I requested it), really great customer service from Jilani who was super friendly and sorted out my problem straight away! No SIM problems since!
21 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Victor, thanks for your feedback for Jilani. I'm glad to hear they were able to get your SIM swapped to the correct number.
Thanks,
The Vodafone Social Media Team
Vodafone in Strand
we were at Vodafone in Strand and we met a very nice young man Kai.
He its extremely professional and competent and very polite. Thank you Kai for being amazing.
25 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Amazing team
Amazing team! Lexy is fab! Expert advice & support.
25 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Maddie,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Lexie was fantastic
Lexie was fantastic. Very helpful and engaging.
25 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Samuel,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Amazing Seevice from Alexandra the Manager!
I was dealt with by the Store manager Alexandra and she was brilliant. She listened to what my requirements were and she tailor made everything based on my needs and usage. She went beyond her call of duty to make sure I was happy and understood all the terms. I can't fault her in any way shape or form. Brilliant customer service and genuine.
Rarely seen these days if im being honest.
Thank you Vodafone and thank you Alexandra once again.🙂
24 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi there,
Thanks for that fantastic feedback for Alexandra, it really is appreciated! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Fantastic Service !!
Amazing Service from Jilani, fully explained my new plan what I was eligible for complete difference service to what I got on the phone, I would recommend everyone going in brunch and visiting Jilani as he gave me amazing service.
19 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Sara,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Alexy review for vodafone
A very professional lady served me called Alexy she had amazing service. She found me a great deal. Thank you.
19 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Amina,
This is great feedback for Alexy. I'm glad to hear you were helped to find the best deal.
We're always here to help if you need anything and you can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
It eda evet good he helped me a lot and…
It eda evet good he helped me a lot and it was a good experience
18 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hey Deniz,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Lexy is such a nice person
Lexy is such a nice person, she is really helpful!
18 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hey Zora,
Thank you for your support and feedback. If you recently visited a store, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.
Thanks again,
Vodafone Social Media Team
Jilani was very helpful
Jilani was very helpful, resolved my issue and moved me onto a better value plan whilst being cheerful and chatty
17 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hey Ta,
Thanks for the support and fabulous feedback for Jilani! If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks,
Vodafone Social Media Team
I had just the most exceptional service…
I had just the most exceptional service from Kai and his colleague. My phone had just randomly stopped working and as someone who lives alone and needs their phone for work, i was a little stressed about having no device. They sorted me out with a new phone in no time and showed me how to switch all my apps over within an hour! Just exceptional. So grateful for this amazing service. They were super friendly and beyond helpful.
6 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hey Sarah,
It's so great to hear that Kai and the team were able to get everything all resolved for you! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sonia was very helpful with my upgrade
15 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Jilani was great at strand
Best person that help me ! Jilani was great !
13 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hey Giordano,
Thanks for the review and the feedback for Jilani; this is really great to hear!
Thanks again,
Vodafone Social Media Team
Great service!
Great service!
Umar was very helpful an set me up on a plan that exactly matched all my expectations!
12 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Serghei,
It's always nice to read positive feedback. If you spoke to Umar in one of our stores, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
London Strand Vodafone.
The lady that served me was great very professional. Thank you Lexy keep up the good customer service.
12 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - The Strand
Hi Lauren,
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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